The key to putting customers at the center of your business
Companies that put customers at the center of their strategic focus perform better, but doing this requires more effort than many realize....
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16 hours ago • by Howard H. Yu in Future readiness • 10 min read • Audio available
According to the 2025 Future Readiness Indicator, companies that move fast and build efficient ecosystems have the best chance of success. Howard Yu and his team analyze the data ...
Continue readingDecember 1, 2021 in Brain Circuits • 2 min read
Companies that put customers at the center of their strategic focus perform better, but doing this requires more effort than many realize....
December 1, 2021 • by Ivan Miroshnychenko, Alfredo De Massis in Family business • 4 min read
Family businesses might not spring to mind when we imagine organizations at the vanguard of digital business model innovation. But family-owned enterprises are well-equipped for this journey and offer helpful lessons for...
November 30, 2021 in Brain Circuits • 2 min read
Getting your team members to change their behavior is difficult, but it's not impossible. You just need to focus on the right techniques....
November 30, 2021 in Sustainability • 3 min read
Limiting warming well below 2C — the goal of COP26 — is a huge undertaking that’s only possible with the help of businesses....
November 29, 2021 • by Julia Binder in Sustainability • 4 min read
Do consumer incentives have negative consequences on people and planet? Julia Binder, Professor of Sustainable Innovation and Business Transformation at IMD, explores the risks....
November 29, 2021 • by Carlos Cordon in Brain Circuits • 2 min read
Moving to sustainable infrastructure may have seemed like a costly venture in the past, but with energy costs soaring it may be time to reconsider investing in efficiency....
November 29, 2021 • by Louise Muhdi in Innovation • 9 min read
The COVID-19 pandemic has accelerated many of the trends driving a volatile, uncertain, complex and ambiguous (VUCA) business environment. This framework and checklist will help you future-proof your organization so that it...
November 26, 2021 • by Karl Schmedders in Sustainability • 5 min read
The world is more focused than ever on the measures needed to limit climate change and deal with its consequences, but the social impact of these measures — on people's jobs, livelihoods...
November 26, 2021 • by James E. Henderson in Brain Circuits • 2 min read
Having a more inclusive strategy has been proven to have a positive effect on the bottom line. There are strategies that can help you do it well....
November 25, 2021 • by Carlos Cordon in Supply chain • 6 min read
Influencing suppliers, complying with regulations and sourcing raw materials has become a bureaucratic and logistical nightmare for chief operating officers....
November 25, 2021 in CEO Dialogue podcast series • 1 min read • Podcast available
Oculis CEO Riad Sherif talks about the importance of expert investors, community engagment and setting the agenda in the Biotech industry After reaching the top of the pharmaceutical industry, his urge to...
November 25, 2021 • by Sameh Abadir in Brain Circuits • 2 min read
In times of crisis, people change their behavior, including leaders. Awareness of these principles should help you make better decisions....
November 24, 2021 • by Shlomo Ben-Hur, Susan Goldsworthy in I by IMD Book Club • 5 min read
In this interactive webinar, Shlomo Ben-Hur discusses his book "Leadership OS" with Susan Goldsworthy....
November 23, 2021 in CEO Dialogue Series • 9 min read
Dr. Riad Sherif, Chief Executive Officer of ophthalmology biopharmaceutical company Oculis, explains how specialist knowledge is key in startup culture....
November 23, 2021 • by Christos Cabolis, Karl Schmedders in Brain Circuits • 2 min read
ESG are generally lumped together as one set of goals, but they don't always have a symbiotic relationship. Have you looked at the relationships between them?...
November 22, 2021 • by Peter Vogel, Yunfei Feng, Lise Møller in Asian hub • 6 min read
Many Chinese entrepreneurs who set up businesses during the economic liberalization of the late 1970s and 1980s are nearing retirement age without a willing or well-prepared family heir. It’s a timely reminder...
November 22, 2021 • by Sameh Abadir in Brain Circuits • 2 min read
There is a whole industry built around the power of positive thinking, but it is also important for leaders to be realists....
November 19, 2021 • by Jean-Louis Barsoux, Cyril Bouquet, Michael R. Wade in Audio articles • 6 min read
Too much focus on validation can stifle flexibility and open-mindedness – qualities essential for innovation. The world-renowned architect, now in his nineties, is a case study in how to do things differently....

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PMI CEO Jacek Olczak shares how the company’s bold shift to smoke-free products is reshaping its business, culture, and purpose for the future

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