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The Future of Global Retail

Book ● China - Value Creation - Digital - Agility
Winter Nie, Mark J.Greeven, Yunfei Fang and James Wang

China’s new retail revolution will completely transform how the world thinks about retail and digital innovation. But are we ready? In this book, we share an insider’s perspective on what is happening in China to reveal the future for global retail – and we provide a clear framework to help you prepare.

Latest awards & honors

Report
Julius Baer and IMD: Winning the future: Building Julius Baer's leadership capabilities

Case study
Impaakt: Crowdsourcing Better ESG Ratings

Book
Family Philanthropy Navigator

Case study
Ecoalf: Because there is no planet B

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Latest publications

‘The data monetization trend calls for a common framework, but we need to prioritize questions of trust’

By Professor Arturo Bris
IMD World Competitiveness Center

Video ● Digital - Competitiveness September 2021

The data monetization trend calls for a common framework

Absa building

Absa & IMD | Reimagining Banking with Africanacity

Martin Králik and Hischam El-Agamy

Report ● Organizational Transformation - Finance - Digital
September 2021

AIA, ALC & IMD: A partnership to future-proof the AIA investment function

AIA, ALC & IMD: A partnership to future-proof the AIA investment function

By Professor Robert Hooijberg and Nancy Lane

Report ● Investment
September 2021

Julius baer

Julius Baer and IMD: Winning the future: Building Julius Baer's leadership capabilities

By Professor Robert Hooijberg and Nancy Lane

Report ● Finance - Leadership
September 2021 Award winner

Available now

Hacking Digital

By Professor Michael R. Wade, Professor Didier Bonnet, Tomoko Yokoi and Nikolaus Obwegeser
Global Center for Digital Business Transformation

Book ● Digital - Transition - Leadership
336 pages September 2021

Featured IMD publications

Human relations

Are outside directors on the small and medium-sized enterprise board always beneficial?

By Professor Alfredo De Massis Uhlaner Lorraine, Jorissen Ann and Du Yan

Article ● Family Business - Board July 2020 ● Human Relations

6 Principles to Build Your Company’s Strategic Agility

6 principles to build your company’s strategic agility

By Professor Michael R. Wade and Professor Amit M. Joshi with Elizabeth A. Teracino

Article ● Strategy - Agility
September 2021 ● HBR.org

How Chinese retailers are reinventing the customer journey

How Chinese retailers are reinventing the customer journey

By Professor Mark J. Greeven with Katherine Xin and George S. Yip

Article ● Customer Centricity - China - Digital
September 2021 ● Harvard Business Review

When does it make sense to have mixed-mode meetings?

When does it make sense to have mixed-mode meetings?

By Professor Robert Hooijberg and Professor Michael D. Watkins

Article ● Team - Communication
August 2021 ● MIT Sloan Management Review

Designing the hybrid office

Designing the hybrid office

By Professor John R. Weeks with Mahwesh Khan and Anne-Laure Fayard

Article ● Culture - Organizational Design - Technology Management
August 2021 ● Harvard Business Review Special Issue

Why companies must embrace microservices and modular thinking

By Professor Mark J. Greeven and Professor Howard H. Yu with Jialu Shan

Article ● Strategy - Technology Management September 2021 ● MIT Sloan Management Review

Why companies must embrace microservices and modular thinking

Your Employees Are Your Best Defense Against Cyberattacks

Your Employees Are Your Best Defense Against Cyberattacks

By Professor Jennifer Jordan with Fabian Muhly and Robert B. Cialdini

Article ● Psychology - Digital
August 2021 ● HBR.org

Why every executive should be focusing on culture change now

Why every executive should be focusing on culture change now

By Professor Michael D. Watkins with Rose Hollister, Kathryn Tecosky and Cindy Wolpert

Article ● Culture - Organizational Transformation
August 2021 ● MIT Sloan Management Review

The stories that make us: Leaders’ origin stories and temporal identity work

The stories that make us: Leaders’ origin stories and temporal identity work

By Professor Alyson Meister with Wei Zheng and Brianna Caza

Article ● Equity and Inclusion and Diversity - Leadership
August 2021 ● Human Relations

How new CEOs can balance strategy and execution

How new CEOs can balance strategy and execution

By Professor Michael D. Watkins with Millán Alvarez-Miranda

Article ● Leadership - Strategy Implementation
July 2021 ● HBR.org

Academic publications

Journal of business

Servitization through open service innovation in family firms: Exploring the ability-willingness paradox

By Emanuela Rondi, Professor Alfredo De Massis and Sascha Kraus
IMD Global Family Business Center

Article ●
October 2021 ● Journal of Business Research

The Future of global Retail

The Future of Global Retail

Winter Nie, Mark J.Greeven, Yunfei Fang and James Wang

Book ● China - Digital
238 pages September 2021

R&D management

Exogenous shocks and the adaptive capacity of family firms: Exploring behavioral changes and digital technologies in the COVID-19 pandemic

By Jonas Soluk, Nadine Kammerlander and Professor Alfredo De Massis
IMD Global Family Business Center

ARTICLE ● Family Business - Disruption - Agility
September 2021 ● R＆D Management

The Journal of Strategic Information Systems

We’re engaged! Following the path to a successful information management capability

By William J. Kettinger, Sung Yul Ryoo and Emeritus Professor Donald A. Marchand

ARTICLE ● Strategy - Knowledge Management - Technology Management
September 2021 ● Journal of Strategic Information Systems

Insights for practitioners

Man running

Are you taking care of the 5 factors necessary for a healthy family business?

By Professor Peter Vogel
IMD Global Family Business Center

ARTICLE ● Family Business
September 2021 ● I by IMD Brain Circuits

Good / bad mood

Three charts that show how negative sentiment doesn’t impact the bottom line

By Professor Howard H. Yu, Zuriati Balian and Angelo Boutalikakis

Article ● Digital - Consumer Behavior - Marketing - Organizational Learning
September 2021 ● Forbes

Equity Inclusion and diversity

7 ways leaders can support chronically ill employees

By Professor Alyson Meister

Article ● Equity and Inclusion and Diversity - Sustainability - Emotion Management
September 2021 ● I by IMD Brain Circuits

Bundestags

Why German business shouldn’t fear a greener government

By Professor Patrick Reinmoeller and Professor Karl Schmedders

Article ● Sustainability - Politics
September 2021 ● I by IMD

Schmedders, Karl

Why we need a capitalism that can calculate correctly

By Professor Karl Schmedders

Article ● Sustainability - Finance
September 2021 ● Neue Zürcher Zeitung

Zoo CEO

Zoos play a vital role, don’t let them become extinct

By Professor David Bach

Article ● Ethics - Leadership
September 2021 ● I by IMD

Covid meeting

Return to the office or stay at home? There is a third way

By Professor Robert Hooijberg and Professor Michael D. Watkins

Article ● Technology Management - General Management
September 2021 ● I by IMD

I phone

Everyone can be a good forecaster, here’s what you need to know

By Professor Howard H. Yu

Article ● Investment
September 2021 ● I by IMD

Climber

Harnessing and sustaining energy: The science of good leadership

By Professor Michael D. Watkins

Article ● Leadership - Mindfulness
September 2021 ● I by IMD

Hospitality staff

Three solutions to acute labor shortages post-COVID

By Professor Bettina Büchel

Article ● Disruption - General Management
September 2021 ● I by IMD

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