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Report
Organizational Learning
Organizational Transformation
The LEGO Group & IMD: Building the leadership playground
In 2017, the LEGO Group’s sales had stalled after more than a decade of strong growth. The challenging external retail environment was expected to continue. Internally there was stagnation stemming from a weakened innovation drive and lack
of focused delivery. Something had to change: The 90-year-old family-owned business needed to empower its …
EFMD Excellence in Practice 2023 Gold Award
Case Study
Sustainability
Communication
Leadership
“Carbon is the new calorie”: Logitech’s carbon impact label to drive transparency in sustainability
This topical case covers the period from 2019 to 2022, when Prakash Arunkundrum, head of global operations and sustainability at Logitech, was focusing on reducing the company’s carbon footprint. It recounts how he and his team gained internal support to embark on an ambitious carbon labeling initiative and created a transparent methodology to a…
2022 EFMD Case Writing Competition Award – Responsible Leadership
Case Study
Sustainability
Entrepreneurship
Strategy
Supply Chain
Diversity and Equity and Inclusion
Lionheart Farms (Philippines) and the tree of life
Lionheart Agrotech Limited, the holding company of Lionheart Farms is developing a large-scale sustainable hybrid coconut plantation with integrated processing and manufacturing capacities in the Philippines. The case describes the idea of the founders, their journey, the challenges they met and how they solved them. The case explores the key c…
2023 Financial Times Responsible Business Education Awards – Highly Commended
Case Study
Family Business
Sustainability
Supply Chain
Strategy
Operations
Dachser (A): Intelligent logistics
The case, based on extensive interviews with top executives and two generations of Dachser family owners, documents the genesis and spectacular growth of the global logistics specialist, a group that now has close to 400 locations on all five continents and employs 30,000+ people. Despite its global footprint, Dachser stayed loyal to both its co…
Selected for the 2023 Schlesinger Global Family Enterprise Case Competition
Case Study
Digital
Disruption
Entrepreneurship
Celonis: Building a lean digital ecosystem
To maintain its position as the category leader in process mining and execution management, Celonis needed to be able to facilitate – or even automate – corrective measures on these processes to edge closer to process mining nirvana, i.e. a fully automated, intelligent and real-time execution management system (EMS). But how to determine the rig…
2023 John Molson MBA International Case Writing Competition – 3rd Prize
Report
Sustainability
Strategy
Winning sustainability strategies
As the expectations on corporate responsibility increase, and as transparency becomes more prevalent, companies are recognizing the need to act on sustainability. Professional communications and good intentions are no longer enough. Winning Sustainability Strategies helps executives aiming to create a thriving, sustainable future for their busin…
Brandon Hall Excellence in Technology Gold Award – Best Advance in Education Delivered Through Technology
Academic publications
Article
Digital
Technology Management
“So what if ChatGPT wrote it?”: Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy
Transformative artificially intelligent tools, such as ChatGPT, designed to generate sophisticated text indistinguishable from that produced by a human, are applicable across a wide range of contexts. The technology presents opportunities as well as, often ethical and legal, challenges, and has the potential for both positive and negative impact…
“So what if ChatGPT wrote it?”: Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy
Summary
Transformative artificially intelligent tools, such as ChatGPT, designed to generate sophisticated text indistinguishable from that produced by a human, are applicable across a wide range of contexts. The technology presents opportunities as well as, often ethical and legal, challenges, and has the potential for both positive and negative impact…
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Research Information & Knowledge Hub for additional information on IMD publications
Article
Communication
Team
Psychology
Emotion Management
The reconnection process: Mobilizing the social capital of dormant ties
Prior research has identified the value of reconnecting dormant ties (i.e., people you used to know), allowing individuals to refresh relationships and mobilize the value inherent in a tie (i.e., its social capital). However, less well understood is how this reconnection process occurs, including how it can be done well or poorly. To address thi…
The reconnection process: Mobilizing the social capital of dormant ties
Summary
Prior research has identified the value of reconnecting dormant ties (i.e., people you used to know), allowing individuals to refresh relationships and mobilize the value inherent in a tie (i.e., its social capital). However, less well understood is how this reconnection process occurs, including how it can be done well or poorly. To address thi…
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Research Information & Knowledge Hub for additional information on IMD publications
Article
Psychology
Emotion Management
Performance Measurement
How feeling misidentified can drive negative attitudes yet increase performance: The role of appraisals
Internal identity asymmetry is the uncomfortable experience of having one’s identity mistaken—feeling being misidentified—by others at work. Through two longitudinal field studies of working individuals, we investigate the consequences of internal identity asymmetry on individuals’ attitudes and work performance. Importantly, we incorporate the …
How feeling misidentified can drive negative attitudes yet increase performance: The role of appraisals
Summary
Internal identity asymmetry is the uncomfortable experience of having one’s identity mistaken—feeling being misidentified—by others at work. Through two longitudinal field studies of working individuals, we investigate the consequences of internal identity asymmetry on individuals’ attitudes and work performance. Importantly, we incorporate the …
Contact
Research Information & Knowledge Hub for additional information on IMD publications
Article
Venture Capital
Investment
Competitiveness
Competition and specialization in the VC market: A non-monotonic relationship
We investigate the relationship between competition and stage specialization in the venture capital (VC) markets. A typical successful entrepreneurial company goes through multiple stages of VC investments; but an average VC firm specializes and participates only in a subset of these stages. We hypothesize that a VC firm’s decision to stage-spec…
Competition and specialization in the VC market: A non-monotonic relationship
Summary
We investigate the relationship between competition and stage specialization in the venture capital (VC) markets. A typical successful entrepreneurial company goes through multiple stages of VC investments; but an average VC firm specializes and participates only in a subset of these stages. We hypothesize that a VC firm’s decision to stage-spec…
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Research Information & Knowledge Hub for additional information on IMD publications
Article
Top Team
Family Business
Are narcissistic CEOs good or bad for family firm innovation?
Despite anecdotal evidence showing that some CEOs possess narcissistic personality traits, research on this individual characteristic is still lagging behind. While the literature has established that narcissistic CEO traits may affect firm performance, it is not clear whether they act as constructive or destructing forces in family firms. This …
Are narcissistic CEOs good or bad for family firm innovation?
Summary
Despite anecdotal evidence showing that some CEOs possess narcissistic personality traits, research on this individual characteristic is still lagging behind. While the literature has established that narcissistic CEO traits may affect firm performance, it is not clear whether they act as constructive or destructing forces in family firms. This …
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Research Information & Knowledge Hub for additional information on IMD publications
Article
Organizational Behavior
Operations
Unpacking errors in organizations as processes: Integrating organizational research and operations management literature
Error research in organizational science (OS) and operations management (OM) has increased in volume, scope, and theoretical and methodological sophistication. Missing from these knowledge advancements are an explicit focus and an integrative framework capturing dynamic processes of errors. Most notably, many extant OS studies are rooted in a st…
Unpacking errors in organizations as processes: Integrating organizational research and operations management literature
Summary
Error research in organizational science (OS) and operations management (OM) has increased in volume, scope, and theoretical and methodological sophistication. Missing from these knowledge advancements are an explicit focus and an integrative framework capturing dynamic processes of errors. Most notably, many extant OS studies are rooted in a st…
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Research Information & Knowledge Hub for additional information on IMD publications
Case studies
Case Study
General Management
Human Resources
Leadership
Organizational Behavior
Shaping group dynamics to enhance team performance
This note summarizes group dynamics concepts and shows leaders how to apply them to improve the performance of their teams. Understanding group dynamics is essential for effective communication, decision-making and collaboration within teams. The BART framework, which consists of Boundaries, Authority, Role and Tasks, helps leaders analyze and i…
Case Study
Digital
Leadership
Strategy
La Tour: Winning in the private hospital industry with value-based healthcare
This case describes the journey of a new CEO bringing an innovative vision and strategy to a for-profit hospital under new ownership. It shows the application of a value-based health outcome approach in this setting, focused on the strategic approach, marketing and branding customer-centricity, and leadership challenges. The case describes key d…
Case Study
Human Resources
Knowledge Management
Leadership
Organizational Behavior
Statkraft: Building a culture of collaboration in a fast-growing state-owned company
The case presents a multilayered story of long-term cultural transformation taking place within a large enterprise and an increasingly strategic industry sector. Global developments, including Europe’s energy crisis, have placed renewable energy high on policymakers’ and business leaders’ agendas. They herald green energy as a catalyst that can …
Case Study
Business to Business
Global Business
Strategy
General Management
Rethinking Rethink Robotics
The case outlines the development of Boston-based start-up Rethink Robotics Inc., a leader in a rapidly growing part of the booming robotics market: collaborative robots (cobots), which work side by side with humans. This case also traces the moves of a mid-sized German hardware engineering company, HAHN Automation, a leader in integrated automa…
Case Study
Sustainability
Communication
Leadership
“Carbon is the new calorie”: Logitech’s carbon impact label to drive transparency in sustainability
This topical case covers the period from 2019 to 2022, when Prakash Arunkundrum, head of global operations and sustainability at Logitech, was focusing on reducing the company’s carbon footprint. It recounts how he and his team gained internal support to embark on an ambitious carbon labeling initiative and created a transparent methodology to a…
2022 EFMD Case Writing Competition Award – Responsible Leadership
Case Study
Business to Business
Entrepreneurship
Finance
Strategy
Supply Chain
Nine Realms: Independent vs. corporate venture capital
This case is designed to discuss the tradeoffs between independent venture capital (IVC) and corporate venture capital (CVC). Students also have the opportunity to analyze two startup investment opportunities based on Nine Realms’ criteria. The case concludes with a discussion about a strategic choice faced by Nine Realms: should it continue as …
Knowledge Hub – I by IMD
Article
Sustainability
Strategy
Leading decarbonization: Business has a crucial role to play in tackling climate change
Companies must step up action to cut emissions if a climate catastrophe is to be averted, and progress will accelerate as they realize that significant business advantages can be gained from decarbonization strategies, says Knut Haanaes.
Article
Communication
Five networking missteps to avoid
If you want to network well, you need to work at it. Here are five things that might be killing your chances and what to do instead.
Article
Supply Chain
Strategy
Sustainability
How to measure and strengthen sustainability along the supply chain
To properly address supply-chain risk, multinationals should be doing due diligence on every supplier and cascading action down through the value chain.
Article
Finance
Five steps to avert further banking turmoil, without triggering a credit crunch
Failures at First Republic and others could have been avoided with tougher supervision and treasury management, as well as targeted deposit insurance and “fair value” accounting.
Article
Sustainability
Nature and biodiversity are quickly moving up the corporate agenda: Here’s why every company should pay attention
A new global deal on nature has raised ambitions on tackling biodiversity loss, and companies must stand ready to help build a nature-positive world, argues Eva Zabey, CEO of the Business for Nature coalition.
Article
Finance
Strategy
Swiss banking: A damaged brand
How did Credit Suisse get into such a sorry mess, and what steps can Swiss banks take now to win back trust?
Insights for practitioners
Article
Sustainability
Strategy
Leading decarbonization: Business has a crucial role to play in tackling climate change
Companies must step up action to cut emissions if a climate catastrophe is to be averted, and progress will accelerate as they realize that significant business advantages can be gained from decarbonization strategies, says Knut Haanaes.
Article
Sustainability
Human Resources
Putting people at the heart of the sustainable business transformation
How Judith Wiese, Chief People & Sustainability Officer at Siemens, effectively combines two roles at the German technology and industrial group.
Article
Communication
Five networking missteps to avoid
If you want to network well, you need to work at it. Here are five things that might be killing your chances and what to do instead.
Article
Customer Centricity
Innovation
How to make life better for customers and create a more successful organization
In the quest for efficiency many organizations have forgotten the human side of customer service, says John Sills, author of The Human Experience. If in doubt, be human
Article
Supply Chain
Strategy
Sustainability
How to measure and strengthen sustainability along the supply chain
To properly address supply-chain risk, multinationals should be doing due diligence on every supplier and cascading action down through the value chain.
Report
Organizational Learning
Organizational Transformation
The LEGO Group & IMD: Building the leadership playground
In 2017, the LEGO Group’s sales had stalled after more than a decade of strong growth. The challenging external retail environment was expected to continue. Internally there was stagnation stemming from a weakened innovation drive and lack
of focused delivery. Something had to change: The 90-year-old family-owned business needed to empower its …
EFMD Excellence in Practice 2023 Gold Award
Books
Book
Competitiveness
Strategy
Digital
The future of competitive strategy: Unleashing the power of data and digital ecosystems
How can legacy firms remain relevant in the digital era? In The Future of Competitive Strategy, strategic management expert Mohan Subramaniam explains how firms can leverage both their traditional strengths and the modern-day power of data and digital ecosystems to forge a new competitive strategy. Drawing on the experiences of a range of compan…
Book
Communication
Clean language interviewing: Principles and applications for researchers and practitioners
Combining academic rigour with real application examples, a global range of contributors analyse the use of Clean Language Interviewing in multiple settings including business, education, and healthcare.
Clean language interviewing: Principles and applications for researchers and practitioners
Summary
Combining academic rigour with real application examples, a global range of contributors analyse the use of Clean Language Interviewing in multiple settings including business, education, and healthcare.
Copyright
©2022
Copyright owner
External Copyright
Language
English
Contact
Research Information & Knowledge Hub for additional information on IMD publications
Book
Economics
Competitiveness
Leadership
The future is young: How technology, talent and innovation can help us face the most pressing challenges of our time
Amid this fast and disorienting pace of change, many are instinctively looking to political leaders and world-renowned experts for answers. As a result, important conversations that should be going on have been conspicuous by their absence. In particular, these are conversations that should involve young people. If new paradigms are emerging tha…
Book
Decision Making
Solvable: A simple solution to complex problems
Problem solving skills are in high demand, yet we’re not taught how to develop and apply these skills appropriately. Solvable offers a simple solution with a 3-step process—Frame, Explore, Decide—and concrete tools that you can use to become a better problem solver and successfully engage relevant people, whatever the challenge you face.
Book
Competitiveness
Economics
Data Analytics
IMD World Competitiveness Yearbook: 2022
The 34th edition of the IMD World Competitiveness Yearbook is being launched at a moment of tremendous turmoil. COVID-19 continues to affect large parts of the world. Interestingly, while in some countries comprehensive efforts are being made to return to a state of normalcy, other parts of the world are experiencing a massive rise in the number…
Book
Sustainability
Technology Management
Cities in a time of global emergencies: Can smart cities help?
This is the second volume of smart city case studies jointly produced by IMD and SUTD. In the short time that separated the publication of the first volume (Sixteen Shades of Smart) in 2019, and the launch of this new volume, the world has met with an unprecedented crisis, ushered in by the rapid spread of the COVID-19 virus. All our organizatio…
Cities in a time of global emergencies: Can smart cities help?
Summary
This is the second volume of smart city case studies jointly produced by IMD and SUTD. In the short time that separated the publication of the first volume (Sixteen Shades of Smart) in 2019, and the launch of this new volume, the world has met with an unprecedented crisis, ushered in by the rapid spread of the COVID-19 virus. All our organizatio…
Copyright
©2021
Copyright owner
IMD Copyright
Language
English
Contact
Research Information & Knowledge Hub for additional information on IMD publications