IMD business school for management and leadership courses

Book Digital Strategy
The Future of Competitive Strategy
Unleashing the Power of Data and Digital Ecosystems (Management on the Cutting Edge)
Latest awards & honors
Report Organizational Learning Organizational Transformation
The LEGO Group & IMD: Building the leadership playground
In 2017, the LEGO Group’s sales had stalled after more than a decade of strong growth. The challenging external retail environment was expected to continue. Internally there was stagnation stemming from a weakened innovation drive and lack of focused delivery. Something had to change: The 90-year-old family-owned business needed to empower its …
EFMD Excellence in Practice 2023 Gold Award
By John R. Weeks and Nancy Lane
EFMD Excellence in Practice Case, May 2023
The LEGO Group & IMD: Building the leadership playground
Case Study Sustainability Communication Leadership
“Carbon is the new calorie”: Logitech’s carbon impact label to drive transparency in sustainability
This topical case covers the period from 2019 to 2022, when Prakash Arunkundrum, head of global operations and sustainability at Logitech, was focusing on reducing the company’s carbon footprint. It recounts how he and his team gained internal support to embark on an ambitious carbon labeling initiative and created a transparent methodology to a…
2022 EFMD Case Writing Competition Award – Responsible Leadership
By Julia Binder and Heather Cairns-Lee
Case reference: IMD-7-2416 ©2022
“Carbon is the new calorie”: Logitech’s carbon impact label to drive transparency in sustainability
Case Study Sustainability Entrepreneurship Strategy Supply Chain Diversity and Equity and Inclusion
Lionheart Farms (Philippines) and the tree of life
Lionheart Agrotech Limited, the holding company of Lionheart Farms is developing a large-scale sustainable hybrid coconut plantation with integrated processing and manufacturing capacities in the Philippines. The case describes the idea of the founders, their journey, the challenges they met and how they solved them. The case explores the key c…
2023 Financial Times Responsible Business Education Awards – Highly Commended
By Benoit F. Leleux Anna Ziolkovska Jose Mora Said Chekri and Thibaud de Veyrac
Case reference: IMD-7-2282 ©2022
Lionheart Farms (Philippines) and the tree of life
Case Study Family Business Sustainability Supply Chain Strategy Operations
Dachser (A): Intelligent logistics
The case, based on extensive interviews with top executives and two generations of Dachser family owners, documents the genesis and spectacular growth of the global logistics specialist, a group that now has close to 400 locations on all five continents and employs 30,000+ people. Despite its global footprint, Dachser stayed loyal to both its co…
Selected for the 2023 Schlesinger Global Family Enterprise Case Competition
By Benoit F. Leleux and Marta Widz
Case reference: IMD-7-2313 ©2022
Dachser (A): Intelligent logistics
Case Study Digital Disruption Entrepreneurship
Celonis: Building a lean digital ecosystem
To maintain its position as the category leader in process mining and execution management, Celonis needed to be able to facilitate – or even automate – corrective measures on these processes to edge closer to process mining nirvana, i.e. a fully automated, intelligent and real-time execution management system (EMS). But how to determine the rig…
2023 John Molson MBA International Case Writing Competition – 3rd Prize
By Carlos Cordon Benoit F. Leleux and Marc Chauvet
Case reference: IMD-7-2286 ©2022
Celonis: Building a lean digital ecosystem
Report Sustainability Strategy
Winning sustainability strategies
As the expectations on corporate responsibility increase, and as transparency becomes more prevalent, companies are recognizing the need to act on sustainability. Professional communications and good intentions are no longer enough. Winning Sustainability Strategies helps executives aiming to create a thriving, sustainable future for their busin…
Brandon Hall Excellence in Technology Gold Award – Best Advance in Education Delivered Through Technology
By Benoit F. Leleux Jan Van der Kaaij Christine Weinmann Catherine Agamis Robbie Cairns and Paul Hunter
December 2022
Winning sustainability strategies
Academic publications
Article Digital Technology Management
“So what if ChatGPT wrote it?”: Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy
Transformative artificially intelligent tools, such as ChatGPT, designed to generate sophisticated text indistinguishable from that produced by a human, are applicable across a wide range of contexts. The technology presents opportunities as well as, often ethical and legal, challenges, and has the potential for both positive and negative impact…
By Yogesh K. Dwivedi Nir Kshetri Laurie Hughes Michael R. Wade and et al.
in International Journal of Information Management August 2023, vol. 71, 102642, https://doi.org/10.1016/j.ijinfomgt.2023.102642
“So what if ChatGPT wrote it?”: Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy
By Yogesh K. Dwivedi Nir Kshetri Laurie Hughes Michael R. Wade and et al.
in International Journal of Information Management August 2023, vol. 71, 102642, https://doi.org/10.1016/j.ijinfomgt.2023.102642
Summary
Transformative artificially intelligent tools, such as ChatGPT, designed to generate sophisticated text indistinguishable from that produced by a human, are applicable across a wide range of contexts. The technology presents opportunities as well as, often ethical and legal, challenges, and has the potential for both positive and negative impact…
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Article Communication Team Psychology Emotion Management
The reconnection process: Mobilizing the social capital of dormant ties
Prior research has identified the value of reconnecting dormant ties (i.e., people you used to know), allowing individuals to refresh relationships and mobilize the value inherent in a tie (i.e., its social capital). However, less well understood is how this reconnection process occurs, including how it can be done well or poorly. To address thi…
By Emanuela Rondi Daniel Z. Levin and Alfredo De Massis
in Organization Science 24 May 2023, ePub before print, https://doi.org/10.1287/orsc.2023.1685
The reconnection process: Mobilizing the social capital of dormant ties
By Emanuela Rondi Daniel Z. Levin and Alfredo De Massis
in Organization Science 24 May 2023, ePub before print, https://doi.org/10.1287/orsc.2023.1685
Summary
Prior research has identified the value of reconnecting dormant ties (i.e., people you used to know), allowing individuals to refresh relationships and mobilize the value inherent in a tie (i.e., its social capital). However, less well understood is how this reconnection process occurs, including how it can be done well or poorly. To address thi…
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Article Psychology Emotion Management Performance Measurement
How feeling misidentified can drive negative attitudes yet increase performance: The role of appraisals
Internal identity asymmetry is the uncomfortable experience of having one’s identity mistaken—feeling being misidentified—by others at work. Through two longitudinal field studies of working individuals, we investigate the consequences of internal identity asymmetry on individuals’ attitudes and work performance. Importantly, we incorporate the …
By Alyson Meister Emma Zhao Carol Grill Karen A. Jehn and Amanda Sinclair
in Journal of Applied Social Psychology May 2023, ePub before print, https://doi.org/10.1111/jasp.12973
How feeling misidentified can drive negative attitudes yet increase performance: The role of appraisals
By Alyson Meister Emma Zhao Carol Grill Karen A. Jehn and Amanda Sinclair
in Journal of Applied Social Psychology May 2023, ePub before print, https://doi.org/10.1111/jasp.12973
Summary
Internal identity asymmetry is the uncomfortable experience of having one’s identity mistaken—feeling being misidentified—by others at work. Through two longitudinal field studies of working individuals, we investigate the consequences of internal identity asymmetry on individuals’ attitudes and work performance. Importantly, we incorporate the …
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Article Venture Capital Investment Competitiveness
Competition and specialization in the VC market: A non-monotonic relationship
We investigate the relationship between competition and stage specialization in the venture capital (VC) markets. A typical successful entrepreneurial company goes through multiple stages of VC investments; but an average VC firm specializes and participates only in a subset of these stages. We hypothesize that a VC firm’s decision to stage-spec…
By Christos Cabolis Mian Dai and Konstantinos Serfes
in Review of Industrial Organization May 2023, vol. 62, pp. 241-269, https://doi.org/10.1007/s11151-023-09898-x
Competition and specialization in the VC market: A non-monotonic relationship
By Christos Cabolis Mian Dai and Konstantinos Serfes
in Review of Industrial Organization May 2023, vol. 62, pp. 241-269, https://doi.org/10.1007/s11151-023-09898-x
Summary
We investigate the relationship between competition and stage specialization in the venture capital (VC) markets. A typical successful entrepreneurial company goes through multiple stages of VC investments; but an average VC firm specializes and participates only in a subset of these stages. We hypothesize that a VC firm’s decision to stage-spec…
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Article Top Team Family Business
Are narcissistic CEOs good or bad for family firm innovation?
Despite anecdotal evidence showing that some CEOs possess narcissistic personality traits, research on this individual characteristic is still lagging behind. While the literature has established that narcissistic CEO traits may affect firm performance, it is not clear whether they act as constructive or destructing forces in family firms. This …
By Paola Rovelli Alfredo De Massis and Luis Gomez-Mejia
in Human Relations May 2023, vol. 75, no. 5, pp. 776–806, https://doi.org/10.1177/00187267221076834
Are narcissistic CEOs good or bad for family firm innovation?
By Paola Rovelli Alfredo De Massis and Luis Gomez-Mejia
in Human Relations May 2023, vol. 75, no. 5, pp. 776–806, https://doi.org/10.1177/00187267221076834
Summary
Despite anecdotal evidence showing that some CEOs possess narcissistic personality traits, research on this individual characteristic is still lagging behind. While the literature has established that narcissistic CEO traits may affect firm performance, it is not clear whether they act as constructive or destructing forces in family firms. This …
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Article Organizational Behavior Operations
Unpacking errors in organizations as processes: Integrating organizational research and operations management literature
Error research in organizational science (OS) and operations management (OM) has increased in volume, scope, and theoretical and methodological sophistication. Missing from these knowledge advancements are an explicit focus and an integrative framework capturing dynamic processes of errors. Most notably, many extant OS studies are rooted in a st…
By Zhike Lei and Eitan Naveh
in Academy of Management Annals 25 April 2023, ePub before print, https://doi.org/10.5465/annals.2021.0066
Unpacking errors in organizations as processes: Integrating organizational research and operations management literature
By Zhike Lei and Eitan Naveh
in Academy of Management Annals 25 April 2023, ePub before print, https://doi.org/10.5465/annals.2021.0066
Summary
Error research in organizational science (OS) and operations management (OM) has increased in volume, scope, and theoretical and methodological sophistication. Missing from these knowledge advancements are an explicit focus and an integrative framework capturing dynamic processes of errors. Most notably, many extant OS studies are rooted in a st…
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Case studies
Case Study General Management Human Resources Leadership Organizational Behavior
Shaping group dynamics to enhance team performance
This note summarizes group dynamics concepts and shows leaders how to apply them to improve the performance of their teams. Understanding group dynamics is essential for effective communication, decision-making and collaboration within teams. The BART framework, which consists of Boundaries, Authority, Role and Tasks, helps leaders analyze and i…
By Michael D. Watkins
Case reference: IMD-7-2469 ©2023
Case Study Digital Leadership Strategy
La Tour: Winning in the private hospital industry with value-based healthcare
This case describes the journey of a new CEO bringing an innovative vision and strategy to a for-profit hospital under new ownership. It shows the application of a value-based health outcome approach in this setting, focused on the strategic approach, marketing and branding customer-centricity, and leadership challenges. The case describes key d…
By Jim Pulcrano Natasha Lucenay Didier Boekraad Barry W. Miller and Arnold Vetterli
Case reference: IMD-7-2450 ©2023
Case Study Human Resources Knowledge Management Leadership Organizational Behavior
Statkraft: Building a culture of collaboration in a fast-growing state-owned company
The case presents a multilayered story of long-term cultural transformation taking place within a large enterprise and an increasingly strategic industry sector. Global developments, including Europe’s energy crisis, have placed renewable energy high on policymakers’ and business leaders’ agendas. They herald green energy as a catalyst that can …
By Louise Muhdi and Martin Králik
Case reference: IMD-7-2432 ©2023
Case Study Business to Business Global Business Strategy General Management
Rethinking Rethink Robotics
The case outlines the development of Boston-based start-up Rethink Robotics Inc., a leader in a rapidly growing part of the booming robotics market: collaborative robots (cobots), which work side by side with humans. This case also traces the moves of a mid-sized German hardware engineering company, HAHN Automation, a leader in integrated automa…
By Patrick Reinmoeller Abdullah Alreziza Abhijit Kulkarni and Ricardo Alejos
Case reference: IMD-7-2386 ©2023
Case Study Sustainability Communication Leadership
“Carbon is the new calorie”: Logitech’s carbon impact label to drive transparency in sustainability
This topical case covers the period from 2019 to 2022, when Prakash Arunkundrum, head of global operations and sustainability at Logitech, was focusing on reducing the company’s carbon footprint. It recounts how he and his team gained internal support to embark on an ambitious carbon labeling initiative and created a transparent methodology to a…
2022 EFMD Case Writing Competition Award – Responsible Leadership
By Julia Binder and Heather Cairns-Lee
Case reference: IMD-7-2416 ©2022
Case Study Business to Business Entrepreneurship Finance Strategy Supply Chain
Nine Realms: Independent vs. corporate venture capital
This case is designed to discuss the tradeoffs between independent venture capital (IVC) and corporate venture capital (CVC). Students also have the opportunity to analyze two startup investment opportunities based on Nine Realms’ criteria. The case concludes with a discussion about a strategic choice faced by Nine Realms: should it continue as …
By Salvatore Cantale Janet Shaner Matthew Simmons and Sune Stilling
Case reference: IMD-7-2407 ©2023
Knowledge Hub – I by IMD
Article Sustainability Strategy
Leading decarbonization: Business has a crucial role to play in tackling climate change 
Companies must step up action to cut emissions if a climate catastrophe is to be averted, and progress will accelerate as they realize that significant business advantages can be gained from decarbonization strategies, says Knut Haanaes.
By Knut Bjarne Haanaes
in I by IMD 31 May 2023
Leading decarbonization: Business has a crucial role to play in tackling climate change 
Article Communication
Five networking missteps to avoid 
If you want to network well, you need to work at it. Here are five things that might be killing your chances and what to do instead.
By Jim Pulcrano and Jung Eung Park
in I by IMD 26 May 2023
Five networking missteps to avoid 
Article Supply Chain Strategy Sustainability
How to measure and strengthen sustainability along the supply chain
To properly address supply-chain risk, multinationals should be doing due diligence on every supplier and cascading action down through the value chain.
By Carlos Cordon
in I by IMD 24 May 2023
How to measure and strengthen sustainability along the supply chain
Article Finance
Five steps to avert further banking turmoil, without triggering a credit crunch
Failures at First Republic and others could have been avoided with tougher supervision and treasury management, as well as targeted deposit insurance and “fair value” accounting.
By Karl Schmedders
in I by IMD 23 May 2023
Five steps to avert further banking turmoil, without triggering a credit crunch
Article Sustainability
Nature and biodiversity are quickly moving up the corporate agenda: Here’s why every company should pay attention
A new global deal on nature has raised ambitions on tackling biodiversity loss, and companies must stand ready to help build a nature-positive world, argues Eva Zabey, CEO of the Business for Nature coalition.
By Eva Zabey
in I by IMD 22 May 2023
Nature and biodiversity are quickly moving up the corporate agenda: Here’s why every company should pay attention
Article Finance Strategy
Swiss banking: A damaged brand
How did Credit Suisse get into such a sorry mess, and what steps can Swiss banks take now to win back trust?
By Peter Nathanial Ludo Van der Heyden and Salvatore Cantale
in I by IMD 19 May 2023
Swiss banking: A damaged brand
Insights for practitioners
Article Sustainability Strategy
Leading decarbonization: Business has a crucial role to play in tackling climate change 
Companies must step up action to cut emissions if a climate catastrophe is to be averted, and progress will accelerate as they realize that significant business advantages can be gained from decarbonization strategies, says Knut Haanaes.
By Knut Bjarne Haanaes
in I by IMD 31 May 2023
Leading decarbonization: Business has a crucial role to play in tackling climate change 
Article Sustainability Human Resources
Putting people at the heart of the sustainable business transformation 
How Judith Wiese, Chief People & Sustainability Officer at Siemens, effectively combines two roles at the German technology and industrial group.
By Julia Binder
in I by IMD 30 May 2023
Putting people at the heart of the sustainable business transformation 
Article Communication
Five networking missteps to avoid 
If you want to network well, you need to work at it. Here are five things that might be killing your chances and what to do instead.
By Jim Pulcrano and Jung Eung Park
in I by IMD 26 May 2023
Five networking missteps to avoid 
Article Customer Centricity Innovation
How to make life better for customers and create a more successful organization
In the quest for efficiency many organizations have forgotten the human side of customer service, says John Sills, author of The Human Experience. If in doubt, be human
By Seán Meehan
in I by IMD 25 May 2023
How to make life better for customers and create a more successful organization
Article Supply Chain Strategy Sustainability
How to measure and strengthen sustainability along the supply chain
To properly address supply-chain risk, multinationals should be doing due diligence on every supplier and cascading action down through the value chain.
By Carlos Cordon
in I by IMD 24 May 2023
How to measure and strengthen sustainability along the supply chain
Report Organizational Learning Organizational Transformation
The LEGO Group & IMD: Building the leadership playground
In 2017, the LEGO Group’s sales had stalled after more than a decade of strong growth. The challenging external retail environment was expected to continue. Internally there was stagnation stemming from a weakened innovation drive and lack of focused delivery. Something had to change: The 90-year-old family-owned business needed to empower its …
EFMD Excellence in Practice 2023 Gold Award
By John R. Weeks and Nancy Lane
EFMD Excellence in Practice Case, May 2023
The LEGO Group & IMD: Building the leadership playground
Books
Book Competitiveness Strategy Digital
The future of competitive strategy: Unleashing the power of data and digital ecosystems
How can legacy firms remain relevant in the digital era? In The Future of Competitive Strategy, strategic management expert Mohan Subramaniam explains how firms can leverage both their traditional strengths and the modern-day power of data and digital ecosystems to forge a new competitive strategy. Drawing on the experiences of a range of compan…
By Mohan Subramaniam
Published By MIT Press ©2022
The future of competitive strategy: Unleashing the power of data and digital ecosystems
Book Communication
Clean language interviewing: Principles and applications for researchers and practitioners
Combining academic rigour with real application examples, a global range of contributors analyse the use of Clean Language Interviewing in multiple settings including business, education, and healthcare.
By Heather Cairns-Lee James Lawley and Paul Tosey
Published By Emerald Group Publishing ©2022
Clean language interviewing: Principles and applications for researchers and practitioners
By Heather Cairns-Lee James Lawley and Paul Tosey
Published By Emerald Group Publishing ©2022
Summary
Combining academic rigour with real application examples, a global range of contributors analyse the use of Clean Language Interviewing in multiple settings including business, education, and healthcare.
Copyright ©2022
Copyright owner External Copyright
Language English
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Book Economics Competitiveness Leadership
The future is young: How technology, talent and innovation can help us face the most pressing challenges of our time
Amid this fast and disorienting pace of change, many are instinctively looking to political leaders and world-renowned experts for answers. As a result, important conversations that should be going on have been conspicuous by their absence. In particular, these are conversations that should involve young people. If new paradigms are emerging tha…
By Bruno Lanvin and Osman Sultan
Published By International Institute for Management Development ©2022
The future is young: How technology, talent and innovation can help us face the most pressing challenges of our time
Book Decision Making
Solvable: A simple solution to complex problems
Problem solving skills are in high demand, yet we’re not taught how to develop and apply these skills appropriately. Solvable offers a simple solution with a 3-step process—Frame, Explore, Decide—and concrete tools that you can use to become a better problem solver and successfully engage relevant people, whatever the challenge you face.
By Arnaud Chevallier and Albrecht Enders
Published By FT Press ©2022
Solvable: A simple solution to complex problems
Book Competitiveness Economics Data Analytics
IMD World Competitiveness Yearbook: 2022
The 34th edition of the IMD World Competitiveness Yearbook is being launched at a moment of tremendous turmoil. COVID-19 continues to affect large parts of the world. Interestingly, while in some countries comprehensive efforts are being made to return to a state of normalcy, other parts of the world are experiencing a massive rise in the number…
By Arturo Bris Christos Cabolis José Caballero and Marco Pistis
Published By International Institute for Management Development ©2022
Book Sustainability Technology Management
Cities in a time of global emergencies: Can smart cities help?
This is the second volume of smart city case studies jointly produced by IMD and SUTD. In the short time that separated the publication of the first volume (Sixteen Shades of Smart) in 2019, and the launch of this new volume, the world has met with an unprecedented crisis, ushered in by the rapid spread of the COVID-19 virus. All our organizatio…
By Arturo Bris Christos Cabolis Chan Heng Chee and Bruno Lanvin
Published By International Institute for Management Development ©2021
Cities in a time of global emergencies: Can smart cities help?
By Arturo Bris Christos Cabolis Chan Heng Chee and Bruno Lanvin
Published By International Institute for Management Development ©2021
Summary
This is the second volume of smart city case studies jointly produced by IMD and SUTD. In the short time that separated the publication of the first volume (Sixteen Shades of Smart) in 2019, and the launch of this new volume, the world has met with an unprecedented crisis, ushered in by the rapid spread of the COVID-19 virus. All our organizatio…
Copyright ©2021
Copyright owner IMD Copyright
Language English
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Research Information & Knowledge Hub for additional information on IMD publications