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Report Organizational Learning Organizational Transformation
DNB and IMD: Building a culture of collaboration, through action learning. At scale
Norway’s financial services group DNB entered the 2020s on a high note of best-ever quarterly performance; a highly diverse workforce; and great strides in rolling out innovative services. Nonetheless, its top management was conscious that the company needed to strengthen the way it collaborated along functional and divisional lines. The chal…
EFMD Excellence in Practice Award 2022 Silver Award
By Ina Toegel and Martin Králik
EFMD Excellence in Practice Case, May 2022
DNB and IMD: Building a culture of collaboration, through action learning. At scale
By Ina Toegel and Martin Králik
EFMD Excellence in Practice Case, May 2022
Summary
Norway’s financial services group DNB entered the 2020s on a high note of best-ever quarterly performance; a highly diverse workforce; and great strides in rolling out innovative services. Nonetheless, its top management was conscious that the company needed to strengthen the way it collaborated along functional and divisional lines. The chal…
EFMD Excellence in Practice Award 2022 Silver Award
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Language English
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Report Organizational Learning Organizational Transformation Talent Management
ABS, IMD and OCP: Beyond: An ambitious next level talent development program
In 2018, OCP Group – the Moroccan-based world leader in plant nutrition and phosphate industry, and one of the most important employers of the private sector in the country – was a decade into an ambitious transformation program to capture higher value-added downstream business opportunities. To achieve its growth ambitions, it needed to develop…
EFMD Excellence in Practice Awards 2022 Gold Award
By Bettina Büchel and Nancy Lane
EFMD Excellence in Practice Case, May 2022
ABS, IMD and OCP: Beyond: An ambitious next level talent development program
By Bettina Büchel and Nancy Lane
EFMD Excellence in Practice Case, May 2022
Summary
In 2018, OCP Group – the Moroccan-based world leader in plant nutrition and phosphate industry, and one of the most important employers of the private sector in the country – was a decade into an ambitious transformation program to capture higher value-added downstream business opportunities. To achieve its growth ambitions, it needed to develop…
EFMD Excellence in Practice Awards 2022 Gold Award
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Language English
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Case Study Sustainability Strategy General Management Social Innovation
Schneider Electric: Becoming the world leader in sustainability
Schneider Electric is a multinational company providing energy management and automation. The case briefly outlines the company’s history and describes the progressive integration of sustainability efforts into its overall strategy. This 20-year journey culminates in 2021 when Corporate Knights ranked Schneider Electric No. 1 worldwide for its s…
2022 HEC Montreal CSR Challenge – 2nd Place
By Frédéric Dalsace
©2022
Schneider Electric: Becoming the world leader in sustainability
By Frédéric Dalsace
©2022
Summary
Schneider Electric is a multinational company providing energy management and automation. The case briefly outlines the company’s history and describes the progressive integration of sustainability efforts into its overall strategy. This 20-year journey culminates in 2021 when Corporate Knights ranked Schneider Electric No. 1 worldwide for its s…
2022 HEC Montreal CSR Challenge – 2nd Place
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Organization Schneider Electric
Industry Energy
Language English
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Case Study Strategy Growth Customer Centricity Sustainability
Kinto: Toyota’s new mobility services platform
In 2019, Toyota launched KINTO, its new mobility services brand, in Europe – to address the increasing shift in consumer preferences from ownership to on-demand usership. KINTO was only the third brand to be launched by Toyota in its history (after Toyota and Lexus). This signaled to the market that the world’s largest automaker was serious abou…
2nd prize in the 2022 John Molson MBA Case Writing Competition
By Dominique Turpin Winter Nie and Ivy Buche
©2022
Kinto: Toyota’s new mobility services platform
By Dominique Turpin Winter Nie and Ivy Buche
©2022
Summary
In 2019, Toyota launched KINTO, its new mobility services brand, in Europe – to address the increasing shift in consumer preferences from ownership to on-demand usership. KINTO was only the third brand to be launched by Toyota in its history (after Toyota and Lexus). This signaled to the market that the world’s largest automaker was serious abou…
2nd prize in the 2022 John Molson MBA Case Writing Competition
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Organization KINTO Europe Gmbh
Industry Automotive;Logistics and Supply Chain, Transportation
Language English
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Case Study Marketing Strategy Diversity and Equity and Inclusion Growth Social Platform Sustainability
Kineer: A social marketing challenge
Kineer Services Limited (Kineer) was a social marketing startup set up in 2018 by Lakshmi Narayan Tripathi, a prominent Indian transgender, and Manish Jain, an ex-hospitality industry veteran. Their objective in setting up Kineer was to provide a life of dignity to the socially stigmatized third gender community in India. As a startup, Kineer fa…
3rd prize in the 2022 John Molson MBA Case Writing Competition
By Dominique Turpin Umashankar Venkatesh Jones Mathew and Sandeep Puri
©2022
Kineer: A social marketing challenge
By Dominique Turpin Umashankar Venkatesh Jones Mathew and Sandeep Puri
©2022
Summary
Kineer Services Limited (Kineer) was a social marketing startup set up in 2018 by Lakshmi Narayan Tripathi, a prominent Indian transgender, and Manish Jain, an ex-hospitality industry veteran. Their objective in setting up Kineer was to provide a life of dignity to the socially stigmatized third gender community in India. As a startup, Kineer fa…
3rd prize in the 2022 John Molson MBA Case Writing Competition
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Organization Kineer
Industry Consumer Goods, Food and Beverage;Services, Water Supply and Sanitary Services
Language English
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Case Study Sustainability
Angaza: A Silicon Valley journey (Abridged)
Angaza’s story is not a typical solar light story, but the story of a female social entrepreneur with a for-profit Silicon Valley mindset transforming a social enterprise from a hardware to a software business model. It is about pivots, changing value propositions, and new products and business models as Angaza evolves to escalate social impact …
2022 The Case Centre Competitions – Outstanding Case Writer
By Vanina Farber and Shih-Han Huang
Angaza: A Silicon Valley journey (Abridged)
By Vanina Farber and Shih-Han Huang
Summary
Angaza’s story is not a typical solar light story, but the story of a female social entrepreneur with a for-profit Silicon Valley mindset transforming a social enterprise from a hardware to a software business model. It is about pivots, changing value propositions, and new products and business models as Angaza evolves to escalate social impact …
2022 The Case Centre Competitions – Outstanding Case Writer
Organization Angaza
Industry Computers, Information Technology, Computer Software
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Academic publications
Article Digital Supply Chain
Utilizing additive manufacturing and mass customization under capacity constraints
Additive manufacturing (AM), originally used for prototyping, is increasingly adopted for custom final part production across different industries. However, printing speed and production volume are two barriers for the adoption of AM for product customization at large scale. Nevertheless, manufacturers could aim to combine the benefits of AM for…
By Rachel Lacroix Anna Timonina-Farkas and Ralf W. Seifert
in Journal of Intelligent Manufacturing September 2022, ePub before print, https://doi.org/10.1007/s10845-022-02007-x
Utilizing additive manufacturing and mass customization under capacity constraints
By Rachel Lacroix Anna Timonina-Farkas and Ralf W. Seifert
in Journal of Intelligent Manufacturing September 2022, ePub before print, https://doi.org/10.1007/s10845-022-02007-x
Summary
Additive manufacturing (AM), originally used for prototyping, is increasingly adopted for custom final part production across different industries. However, printing speed and production volume are two barriers for the adoption of AM for product customization at large scale. Nevertheless, manufacturers could aim to combine the benefits of AM for…
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Article Family Business Growth
Under which circumstances do family SMEs achieve high growth?: A behavioral perspective
High-growth firms, particularly SMEs, contribute disproportionately to the creation of employment, wealth, and economic development around the world. Yet, knowledge of the circumstances under which such growth patterns occur is limited, and the findings with regard to SMEs are inconclusive. Adopting the behavioural agency model, we analyse the e…
By Tommaso Minola Massimo Baù and Alfredo De Massis
in International Small Business Journal September 2022, vol. 40, no. 6, pp. 768 – 798, https://doi.org/10.1177/02662426221102859
Under which circumstances do family SMEs achieve high growth?: A behavioral perspective
By Tommaso Minola Massimo Baù and Alfredo De Massis
in International Small Business Journal September 2022, vol. 40, no. 6, pp. 768 – 798, https://doi.org/10.1177/02662426221102859
Summary
High-growth firms, particularly SMEs, contribute disproportionately to the creation of employment, wealth, and economic development around the world. Yet, knowledge of the circumstances under which such growth patterns occur is limited, and the findings with regard to SMEs are inconclusive. Adopting the behavioural agency model, we analyse the e…
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Article Sustainability Growth Culture
Gracious growth: How to manage the trade-off between corporate greening and corporate growth
Organizations are increasingly turning to sustainable practices. A significant challenge in the endeavour to embrace sustainability relates to the trade-off between corporate greening and corporate growth – i.e., the difficult task of achieving growth while being truly sustainable. Through an in-depth study of Brunello Cucinelli, one of the worl…
By Tahiru Azaaviele Liedong Paolo Taticchi Tazeeb Rajwani and Niccolò Pisani
in Organizational Dynamics July-September 2022, vol. 51, no. 3, e100895, https://doi.org/10.1016/j.orgdyn.2022.100895
Gracious growth: How to manage the trade-off between corporate greening and corporate growth
By Tahiru Azaaviele Liedong Paolo Taticchi Tazeeb Rajwani and Niccolò Pisani
in Organizational Dynamics July-September 2022, vol. 51, no. 3, e100895, https://doi.org/10.1016/j.orgdyn.2022.100895
Summary
Organizations are increasingly turning to sustainable practices. A significant challenge in the endeavour to embrace sustainability relates to the trade-off between corporate greening and corporate growth – i.e., the difficult task of achieving growth while being truly sustainable. Through an in-depth study of Brunello Cucinelli, one of the worl…
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Article Leadership Emotion Management Diversity and Equity and Inclusion
Now you see me, now you don’t: A conceptual model of the antecedents and consequences of leader impostorism
Impostorism, a phenomenon whereby a person perceives that the role they occupy is beyond their capabilities and puts them at risk of exposure as a “fake,” has attracted plentiful attention in the empirical literature and popular media. However, despite evidence that impostorism is frequently experienced by people in leadership positions, there h…
By Ronit Kark Alyson Meister and Kim Peters
in Journal of Management September 2022, vol. 48, no. 7, pp. 1948–1979, https://doi.org/10.1177/01492063211020358
Now you see me, now you don’t: A conceptual model of the antecedents and consequences of leader impostorism
By Ronit Kark Alyson Meister and Kim Peters
in Journal of Management September 2022, vol. 48, no. 7, pp. 1948–1979, https://doi.org/10.1177/01492063211020358
Summary
Impostorism, a phenomenon whereby a person perceives that the role they occupy is beyond their capabilities and puts them at risk of exposure as a “fake,” has attracted plentiful attention in the empirical literature and popular media. However, despite evidence that impostorism is frequently experienced by people in leadership positions, there h…
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Article Family Business Innovation Entrepreneurship
The “open family firm”: Openness as boundary work in family enterprises
“Openness” has become an established norm in the contemporary business environment. However, despite the crucial importance of boundaries and boundary work in organization and management theory, openness—as opening up boundaries of family firms and entrepreneurial families in collaborating with external actors—has received only nascent attention…
By Frank Lambrechts Jolien Huybrechts Alfredo De Massis and Erik E. Lehmann
in Small Business Economics August 2022, ePub before print, https://doi.org/10.1007/s11187-022-00664-z
The “open family firm”: Openness as boundary work in family enterprises
By Frank Lambrechts Jolien Huybrechts Alfredo De Massis and Erik E. Lehmann
in Small Business Economics August 2022, ePub before print, https://doi.org/10.1007/s11187-022-00664-z
Summary
“Openness” has become an established norm in the contemporary business environment. However, despite the crucial importance of boundaries and boundary work in organization and management theory, openness—as opening up boundaries of family firms and entrepreneurial families in collaborating with external actors—has received only nascent attention…
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Article Supply Chain
Assortment optimization using an attraction model in an omnichannel environment
Making assortment decisions is becoming an increasingly difficult task for many retailers worldwide as they implement omnichannel initiatives. Discrete choice modeling lies at the core of this challenge, yet existing models do not sufficiently account for the complex shopping behavior of customers in an omnichannel environment. In this paper, we…
By Andrey Vasilyev Sebastian Maier and Ralf W. Seifert
in European Journal of Operational Research August 2022, ePub before print, https://doi.org/10.1016/j.ejor.2022.08.002
Assortment optimization using an attraction model in an omnichannel environment
By Andrey Vasilyev Sebastian Maier and Ralf W. Seifert
in European Journal of Operational Research August 2022, ePub before print, https://doi.org/10.1016/j.ejor.2022.08.002
Summary
Making assortment decisions is becoming an increasingly difficult task for many retailers worldwide as they implement omnichannel initiatives. Discrete choice modeling lies at the core of this challenge, yet existing models do not sufficiently account for the complex shopping behavior of customers in an omnichannel environment. In this paper, we…
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Case studies
Case Study Strategy Competitiveness Disruption Digital
Trader Joe’s: At a crossroads?
When Covid-19 hit the US in 2020, the grocery retail industry underwent a greatly accelerated digital transformation as consumers’ habits changed drastically in a matter of weeks. As Americans sought to avoid their risk of exposure to the coronavirus, the adoption of online grocery shopping, click-and-collect and self-checkout skyrocketed. By 20…
By Niccolò Pisani Goutam Challagalla and Inès Augier
©2022
Trader Joe’s: At a crossroads?
By Niccolò Pisani Goutam Challagalla and Inès Augier
©2022
Summary
When Covid-19 hit the US in 2020, the grocery retail industry underwent a greatly accelerated digital transformation as consumers’ habits changed drastically in a matter of weeks. As Americans sought to avoid their risk of exposure to the coronavirus, the adoption of online grocery shopping, click-and-collect and self-checkout skyrocketed. By 20…
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Organization Trader Joe’s
Industry Consumer Goods, Food and Beverage;Consumer Services, Retail
Language English
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Case Study Strategy Advertising Digital Disruption
Business on the move (B) (Video case)
Case B, a video case, reveals the identity of the company and its two protagonists. Via an interview technique, students learn about the starting situation and the reasoning behind the transformation. In three segments, Nadine Borter and Thomas Fresnard reveal how they transformed the organization – and the details are compelling The intricate d…
By Katharina Lange Nadine Borter and Thomas Frésard
©2022
Business on the move (B) (Video case)
By Katharina Lange Nadine Borter and Thomas Frésard
©2022
Summary
Case B, a video case, reveals the identity of the company and its two protagonists. Via an interview technique, students learn about the starting situation and the reasoning behind the transformation. In three segments, Nadine Borter and Thomas Fresnard reveal how they transformed the organization – and the details are compelling The intricate d…
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Organization Contexta
Industry Business Management Services, Advertising and Public Relations;Media
Language English
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Case Study Strategy Digital
Bank Cler and Zak: How to succeed in digital banking
Mariateresa Vacalli is CEO of Bank Cler, a subsidiary of the larger Basler Kantonalbank (BKB), a traditional local incumbent in the German-speaking part of Switzerland. She needs to secure the successful future of Bank Cler and its mobile bank Zak, in an increasingly digitally connected and competitive space. The variety of disruptive business m…
By Patrick Reinmoeller Elie El Khoury Thibaut Jechoux Lars Spicker Olesen and Paul Tourel
©2022
Bank Cler and Zak: How to succeed in digital banking
By Patrick Reinmoeller Elie El Khoury Thibaut Jechoux Lars Spicker Olesen and Paul Tourel
©2022
Summary
Mariateresa Vacalli is CEO of Bank Cler, a subsidiary of the larger Basler Kantonalbank (BKB), a traditional local incumbent in the German-speaking part of Switzerland. She needs to secure the successful future of Bank Cler and its mobile bank Zak, in an increasingly digitally connected and competitive space. The variety of disruptive business m…
Copyright ©2022
Copyright owner IMD Copyright
Organization Bank Cler
Industry Finance and Insurance, Banking
Language English
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Case Study Strategy Sustainability Human Resources
Ternium: Rolling into the future – human resources
Ternium is a Latin American steel company that has earned a reputation as one of the best-managed steel companies in the world, skilled in navigating turbulent markets. Driving the company are a long-term strategic focus, an engineer’s mindset of constant process innovation as old as its roots, and a goal to become the leading steel company in t…
By Omar Toulan and Shih-Han Huang
©2022
Ternium: Rolling into the future – human resources
By Omar Toulan and Shih-Han Huang
©2022
Summary
Ternium is a Latin American steel company that has earned a reputation as one of the best-managed steel companies in the world, skilled in navigating turbulent markets. Driving the company are a long-term strategic focus, an engineer’s mindset of constant process innovation as old as its roots, and a goal to become the leading steel company in t…
Copyright ©2022
Copyright owner IMD Copyright
Organization Ternium
Industry Materials, Steel
Language English
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Case Study Strategy Sustainability Human Resources
Ternium: Rolling into the future – sustainability
Ternium is a Latin American steel company that has earned a reputation as one of the best-managed steel companies in the world, skilled in navigating turbulent markets. Driving the company are a long-term strategic focus, an engineer’s mindset of constant process innovation as old as its roots, and a goal to become the leading steel company in t…
By Omar Toulan and Shih-Han Huang
©2022
Ternium: Rolling into the future – sustainability
By Omar Toulan and Shih-Han Huang
©2022
Summary
Ternium is a Latin American steel company that has earned a reputation as one of the best-managed steel companies in the world, skilled in navigating turbulent markets. Driving the company are a long-term strategic focus, an engineer’s mindset of constant process innovation as old as its roots, and a goal to become the leading steel company in t…
Copyright ©2022
Copyright owner IMD Copyright
Organization Ternium
Industry Materials, Steel
Language English
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Case Study Strategy Sustainability Human Resources
Ternium: Rolling into the future – organization
Ternium is a Latin American steel company that has earned a reputation as one of the best-managed steel companies in the world, skilled in navigating turbulent markets. Driving the company are a long-term strategic focus, an engineer’s mindset of constant process innovation as old as its roots, and a goal to become the leading steel company in t…
By Omar Toulan and Shih-Han Huang
©2022
Ternium: Rolling into the future – organization
By Omar Toulan and Shih-Han Huang
©2022
Summary
Ternium is a Latin American steel company that has earned a reputation as one of the best-managed steel companies in the world, skilled in navigating turbulent markets. Driving the company are a long-term strategic focus, an engineer’s mindset of constant process innovation as old as its roots, and a goal to become the leading steel company in t…
Copyright ©2022
Copyright owner IMD Copyright
Organization Ternium
Industry Materials, Steel
Language English
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Knowledge Hub – I by IMD
Article Technology Management Leadership
Preventing security breaches must start at the top
Technology alone will not stop successful cyber criminals attacking your company. C-level executives must lead the way in planning, implementing and monitoring effective security initiatives.
By Dave Chatterjee
in I by IMD September 2022, vol. 7, pp. 26-29
Preventing security breaches must start at the top
By Dave Chatterjee
in I by IMD September 2022, vol. 7, pp. 26-29
Summary
Technology alone will not stop successful cyber criminals attacking your company. C-level executives must lead the way in planning, implementing and monitoring effective security initiatives.
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Article Human Resources Diversity and Equity and Inclusion
Advancing diversity and inclusion in an age of hybrid work
Organizations and their leaders need to take steps to ensure diversity and inclusion efforts are supported as hybrid and remote working become the norm

in I by IMD 27 September 2022
Advancing diversity and inclusion in an age of hybrid work

in I by IMD 27 September 2022
Summary
Organizations and their leaders need to take steps to ensure diversity and inclusion efforts are supported as hybrid and remote working become the norm
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Article Sustainability
Businesses can gain from shift to fairer economic model
The world needs to shift to a radically different economic model if it is to avoid stagnation and ensure prosperity for all. Businesses will ultimately benefit from this transition, but they must play an active role in system change if they are to be part of the solution, rather than part of the problem
By Per Espen Stoknes
in I by IMD 26 September 2022
Businesses can gain from shift to fairer economic model
By Per Espen Stoknes
in I by IMD 26 September 2022
Summary
The world needs to shift to a radically different economic model if it is to avoid stagnation and ensure prosperity for all. Businesses will ultimately benefit from this transition, but they must play an active role in system change if they are to be part of the solution, rather than part of the problem
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Article Technology Management
Protect and survive: Act now on cybersecurity 
Experts from the public and private sector – including CEOs, board members and government officials – are gathered in Lausanne for the Financial Times’ Cyber Resilience Summit, where strategies for overcoming new threats will be in focus. With the volume and sophistication of cyberattacks growing enormously, Öykü Işik, head of IMD’s Cybersecurit…
By Öykü Işık
in I by IMD 22 September 2022
Protect and survive: Act now on cybersecurity 
By Öykü Işık
in I by IMD 22 September 2022
Summary
Experts from the public and private sector – including CEOs, board members and government officials – are gathered in Lausanne for the Financial Times’ Cyber Resilience Summit, where strategies for overcoming new threats will be in focus. With the volume and sophistication of cyberattacks growing enormously, Öykü Işik, head of IMD’s Cybersecurit…
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Article Sustainability Economics
Let’s replace GDP: Introducing the Green Domestic Product
To help policymakers and business leaders better understand the true impact of economic activity on people and the planet, GDP needs to measure more than just output.
By Boris Thurm Sophie Bürgin and Jordane Widmer
in I by IMD 21 September 2022
Let’s replace GDP: Introducing the Green Domestic Product
By Boris Thurm Sophie Bürgin and Jordane Widmer
in I by IMD 21 September 2022
Summary
To help policymakers and business leaders better understand the true impact of economic activity on people and the planet, GDP needs to measure more than just output.
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Article Human Resources Talent Management Negotiation
How to get a pay rise – and how to avoid giving one
As inflation skyrockets, companies are being besieged with pay rise demands. What’s the best way to secure one, and how can managers resist pressure to bump up salaries?  
By Lars Häggström and Jennifer Jordan
in I by IMD 31 August 2022
How to get a pay rise – and how to avoid giving one
By Lars Häggström and Jennifer Jordan
in I by IMD 31 August 2022
Summary
As inflation skyrockets, companies are being besieged with pay rise demands. What’s the best way to secure one, and how can managers resist pressure to bump up salaries?  
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Insights for practitioners
Report Digital Competitiveness
IMD World Digital Competitiveness Ranking 2022
Now in its sixth year, the IMD World Digital Competitiveness Ranking, produced by the IMD World Competitiveness Center, measures the capacity and readiness of 63 economies to adopt and explore digital technologies as a key driver for economic transformation in business, government and wider society. Based on a mixture of hard data and survey rep…
By Arturo Bris Christos Cabolis José Caballero Marco Pistis and Maryam Zargari
28 September 2022, 6th edition
IMD World Digital Competitiveness Ranking 2022
By Arturo Bris Christos Cabolis José Caballero Marco Pistis and Maryam Zargari
28 September 2022, 6th edition
Summary
Now in its sixth year, the IMD World Digital Competitiveness Ranking, produced by the IMD World Competitiveness Center, measures the capacity and readiness of 63 economies to adopt and explore digital technologies as a key driver for economic transformation in business, government and wider society. Based on a mixture of hard data and survey rep…
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Language English
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Article Digital Organizational Learning
3 stages of a successful digital transformation
Most digital transformations fail. Various studies from academics, consultants, and analysts indicate that the rate of digital transformations failing to meet their original objectives ranges from 70% to 95%, with an average at 87.5%. Yet, digital transformation has been at the top of corporate agendas for at least a decade and shows no sign of …
By Didier Bonnet
in HBR.org 20 September 2022
3 stages of a successful digital transformation
By Didier Bonnet
in HBR.org 20 September 2022
Summary
Most digital transformations fail. Various studies from academics, consultants, and analysts indicate that the rate of digital transformations failing to meet their original objectives ranges from 70% to 95%, with an average at 87.5%. Yet, digital transformation has been at the top of corporate agendas for at least a decade and shows no sign of …
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Article Innovation Strategy Digital
Why innovators in China stay close to the market
Look at the electric shavers on offer from Philips at stores in New York, London, or Tokyo, and one will seem much like another. But go to Shanghai, or a smaller Chinese city like Yantai, and you’ll see something different. There, Philips has products that arose from local innovations and are customized for Chinese consumers.
By Neil C. Thompson Didier Bonnet Mark J. Greeven Wenjing Lyu and Sarah Jaballah
in MIT Sloan Management Review 13 September 2022
Why innovators in China stay close to the market
By Neil C. Thompson Didier Bonnet Mark J. Greeven Wenjing Lyu and Sarah Jaballah
in MIT Sloan Management Review 13 September 2022
Summary
Look at the electric shavers on offer from Philips at stores in New York, London, or Tokyo, and one will seem much like another. But go to Shanghai, or a smaller Chinese city like Yantai, and you’ll see something different. There, Philips has products that arose from local innovations and are customized for Chinese consumers.
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Article Strategy Technology Management Data Analytics
How smart products create connected customers
As leaders of legacy product and service companies anchored in traditional value chains seek ways to prosper in the digital economy, one of the most important questions they can ask is, “How can we turn our existing customers into digital customers?” Digital customers don’t simply buy products and services: Their interactions with those products…
By Mohan Subramaniam
in MIT Sloan Management Review Fall 2022, vol. 63, issue 5
How smart products create connected customers
By Mohan Subramaniam
in MIT Sloan Management Review Fall 2022, vol. 63, issue 5
Summary
As leaders of legacy product and service companies anchored in traditional value chains seek ways to prosper in the digital economy, one of the most important questions they can ask is, “How can we turn our existing customers into digital customers?” Digital customers don’t simply buy products and services: Their interactions with those products…
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Article Sustainability Finance
Intentional money: Strategies for sustainable finance
The logic of sustainable finance is simple; tell me where you put your money, and I will know what matters to you. But how do sustainable investors actually make their investment decisions and what are the strategies available to them? Business plays an essential role in tackling social and environmental problems. The typical approach emphasizes…
By Vanina Farber María Helena Jaén and Patrick Reichert
in The European Business Review 9 August 2022
Intentional money: Strategies for sustainable finance
By Vanina Farber María Helena Jaén and Patrick Reichert
in The European Business Review 9 August 2022
Summary
The logic of sustainable finance is simple; tell me where you put your money, and I will know what matters to you. But how do sustainable investors actually make their investment decisions and what are the strategies available to them? Business plays an essential role in tackling social and environmental problems. The typical approach emphasizes…
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Article Technology Management Digital
Is your company squandering digital opportunities?
More than 60 years ago, Harvard Business School professor Theodore Levitt famously argued that companies often fail because they focus so narrowly on products and services that they forget to keep in mind the bigger picture: what consumers actually want. Levitt called this problem “marketing myopia,” and it remains a problem to this day. Increas…
By Mohan Subramaniam
in HBR.org 8 August 2022
Is your company squandering digital opportunities?
By Mohan Subramaniam
in HBR.org 8 August 2022
Summary
More than 60 years ago, Harvard Business School professor Theodore Levitt famously argued that companies often fail because they focus so narrowly on products and services that they forget to keep in mind the bigger picture: what consumers actually want. Levitt called this problem “marketing myopia,” and it remains a problem to this day. Increas…
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Books
Book Competitiveness Strategy Digital
The future of competitive strategy: Unleashing the power of data and digital ecosystems
How can legacy firms remain relevant in the digital era? In The Future of Competitive Strategy, strategic management expert Mohan Subramaniam explains how firms can leverage both their traditional strengths and the modern-day power of data and digital ecosystems to forge a new competitive strategy. Drawing on the experiences of a range of compan…
By Mohan Subramaniam
Published By MIT Press ©2022
The future of competitive strategy: Unleashing the power of data and digital ecosystems
By Mohan Subramaniam
Published By MIT Press ©2022
Summary
How can legacy firms remain relevant in the digital era? In The Future of Competitive Strategy, strategic management expert Mohan Subramaniam explains how firms can leverage both their traditional strengths and the modern-day power of data and digital ecosystems to forge a new competitive strategy. Drawing on the experiences of a range of compan…
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Book Communication
Clean language interviewing: Principles and applications for researchers and practitioners
Combining academic rigour with real application examples, a global range of contributors analyse the use of Clean Language Interviewing in multiple settings including business, education, and healthcare.
By Heather Cairns-Lee James Lawley and Paul Tosey
Published By Emerald Group Publishing ©2022
Clean language interviewing: Principles and applications for researchers and practitioners
By Heather Cairns-Lee James Lawley and Paul Tosey
Published By Emerald Group Publishing ©2022
Summary
Combining academic rigour with real application examples, a global range of contributors analyse the use of Clean Language Interviewing in multiple settings including business, education, and healthcare.
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Language English
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Book Economics Competitiveness Leadership
The future is young: How technology, talent and innovation can help us face the most pressing challenges of our time
Amid this fast and disorienting pace of change, many are instinctively looking to political leaders and world-renowned experts for answers. As a result, important conversations that should be going on have been conspicuous by their absence. In particular, these are conversations that should involve young people. If new paradigms are emerging tha…
By Bruno Lanvin and Osman Sultan
Published By International Institute for Management Development ©2022
The future is young: How technology, talent and innovation can help us face the most pressing challenges of our time
By Bruno Lanvin and Osman Sultan
Published By International Institute for Management Development ©2022
Summary
Amid this fast and disorienting pace of change, many are instinctively looking to political leaders and world-renowned experts for answers. As a result, important conversations that should be going on have been conspicuous by their absence. In particular, these are conversations that should involve young people. If new paradigms are emerging tha…
Copyright ©2022
Copyright owner IMD Copyright
Language English
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Book Decision Making
Solvable: A simple solution to complex problems
Problem solving skills are in high demand, yet we’re not taught how to develop and apply these skills appropriately. Solvable offers a simple solution with a 3-step process—Frame, Explore, Decide—and concrete tools that you can use to become a better problem solver and successfully engage relevant people, whatever the challenge you face.
By Arnaud Chevallier and Albrecht Enders
Published By FT Press ©2022
Solvable: A simple solution to complex problems
By Arnaud Chevallier and Albrecht Enders
Published By FT Press ©2022
Summary
Problem solving skills are in high demand, yet we’re not taught how to develop and apply these skills appropriately. Solvable offers a simple solution with a 3-step process—Frame, Explore, Decide—and concrete tools that you can use to become a better problem solver and successfully engage relevant people, whatever the challenge you face.
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Book Competitiveness Economics Data Analytics
IMD World Competitiveness Yearbook: 2022
The 34th edition of the IMD World Competitiveness Yearbook is being launched at a moment of tremendous turmoil. COVID-19 continues to affect large parts of the world. Interestingly, while in some countries comprehensive efforts are being made to return to a state of normalcy, other parts of the world are experiencing a massive rise in the number…
By Arturo Bris Christos Cabolis José Caballero and Marco Pistis
Published By International Institute for Management Development ©2022
IMD World Competitiveness Yearbook: 2022
By Arturo Bris Christos Cabolis José Caballero and Marco Pistis
Published By International Institute for Management Development ©2022
Summary
The 34th edition of the IMD World Competitiveness Yearbook is being launched at a moment of tremendous turmoil. COVID-19 continues to affect large parts of the world. Interestingly, while in some countries comprehensive efforts are being made to return to a state of normalcy, other parts of the world are experiencing a massive rise in the number…
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Copyright owner IMD Copyright
Language English
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Book Organizational Learning Leadership Corporate University
Executive education after the pandemic: A vision for the future
Business education and executive development has been one of the most fascinating industries in the world and the fastest growing segment of higher education over the past decades. Today, it is experiencing change on a scale unprecedented since the foundation of the first business schools in the early 20th Century, both due to changes in the cor…
By Peter Lorange and Santiago Iñiguez de Onzoño
Published By Palgrave Macmillan ©2022
Executive education after the pandemic: A vision for the future
By Peter Lorange and Santiago Iñiguez de Onzoño
Published By Palgrave Macmillan ©2022
Summary
Business education and executive development has been one of the most fascinating industries in the world and the fastest growing segment of higher education over the past decades. Today, it is experiencing change on a scale unprecedented since the foundation of the first business schools in the early 20th Century, both due to changes in the cor…
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Language English
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