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The art of asking smarter questions

With organizations of all sorts facing increased urgency and unpredictability, being able to ask smart questions has become key. But unlike lawyers, doctors, and psychologists, business professionals are not formally trained on what kinds of questions to ask when approaching a problem. They must learn as they go. In their research and consulting…

Decision Making Disruption Change Management Global Business Strategy
Recognized in HBR’s top five most read articles of 2024
By Arnaud Chevallier, Frédéric Dalsace and Jean-Louis Barsoux
in Harvard Business Review
May-June 2024, vol. 102, issue 3, pp. 66-74
The art of asking smarter questions
By Arnaud Chevallier Frédéric Dalsace and Jean-Louis Barsoux
in Harvard Business Review May-June 2024, vol. 102, issue 3, pp. 66-74
Summary
With organizations of all sorts facing increased urgency and unpredictability, being able to ask smart questions has become key. But unlike lawyers, doctors, and psychologists, business professionals are not formally trained on what kinds of questions to ask when approaching a problem. They must learn as they go. In their research and consulting…
Recognized in HBR’s top five most read articles of 2024
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Article
Examining heterogeneous configurations of socioemotional wealth in family firms through the formalization of corporate social responsibility strategy

Family firms purportedly use different socioemotional wealth (SEW) reference points in choosing strategies, yet empirical research continues to use family involvement as a proxy for SEW. This study uses a configurational approach to examine how the multidimensionality of SEW may be used to explain the firm’s chosen strategy. We use psychometric …

Family Business
2024 Family Business Revew Best Article Award – Honorable Mention
By Josh Wei-Jun Hsueh, Alfredo De Massis and Luis R. Gomez-Mejia
in Family Business Review
June 2023, vol. 36, no. 2, pp. 172-198, https://doi.org/10.1177/08944865221146350
Examining heterogeneous configurations of socioemotional wealth in family firms through the formalization of corporate social responsibility strategy
By Josh Wei-Jun Hsueh Alfredo De Massis and Luis R. Gomez-Mejia
in Family Business Review June 2023, vol. 36, no. 2, pp. 172-198, https://doi.org/10.1177/08944865221146350
Summary
Family firms purportedly use different socioemotional wealth (SEW) reference points in choosing strategies, yet empirical research continues to use family involvement as a proxy for SEW. This study uses a configurational approach to examine how the multidimensionality of SEW may be used to explain the firm’s chosen strategy. We use psychometric …
2024 Family Business Revew Best Article Award – Honorable Mention
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Case Study
National Payments Corporation of India: Cutting-edge Fintech ecosystem innovation in India

In recent years, India had experienced a digital revolution, emerging as a forerunner in cashless payments and, in the process, dramatically raising the level of financial inclusion in the country. The National Payments Corporation of India (NPCI), established in 2008 with the mandate to improve national payment systems, became a global gold sta…

Finance Economics
2023-2024 Ivey Publishing Best Seller Award (11th among 25 expert cases)
By Marleen Dieleman, Ishtiaq Pasha Mahmood and Sadat Reza
© 2024
National Payments Corporation of India: Cutting-edge Fintech ecosystem innovation in India
By Marleen Dieleman Ishtiaq Pasha Mahmood and Sadat Reza
©2024
Summary
In recent years, India had experienced a digital revolution, emerging as a forerunner in cashless payments and, in the process, dramatically raising the level of financial inclusion in the country. The National Payments Corporation of India (NPCI), established in 2008 with the mandate to improve national payment systems, became a global gold sta…
2023-2024 Ivey Publishing Best Seller Award (11th among 25 expert cases)
Copyright ©2024
Copyright owner External Copyright
Organization National Payments Corporation of India
Industry Finance and Insurance, Financial Services
Available Languages English
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Academic publications
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Article
Boundary conditions for organizations in the Anthropocene: A review of the planetary boundaries framework 10 years on

We systematically review business research concerning the planetary boundaries framework: A natural science framework that identifies nine Earth system boundaries that govern the safe operating space for humanity. Ten years after the introduction of the planetary boundaries in business studies, we pose two critical questions: How has the planeta…

Sustainability
By Amanda Williams, Paolo Perego and Gail Whiteman
in Journal of Management Studies
7 October 2024, ePub before print, https://doi.org/10.1111/joms.13150
Boundary conditions for organizations in the Anthropocene: A review of the planetary boundaries framework 10 years on
By Amanda Williams Paolo Perego and Gail Whiteman
in Journal of Management Studies 7 October 2024, ePub before print, https://doi.org/10.1111/joms.13150
Summary
We systematically review business research concerning the planetary boundaries framework: A natural science framework that identifies nine Earth system boundaries that govern the safe operating space for humanity. Ten years after the introduction of the planetary boundaries in business studies, we pose two critical questions: How has the planeta…
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Article
Impact orientation and venture capital financing: The interplay of governmental, social impact and traditional venture capital

In addition to traditional venture capital (VC), governmental VC and social impact VC investors have emerged as alternatives to fund entrepreneurial ventures, especially start-ups that incorporate social and/or environmental objectives into commercial operations. Using a sample of 15,510 VC-backed start-ups, we show that impact-oriented ventures…

Finance Venture Capital Social Innovation
By Valentina Lo Mele, Anita Quas, Patrick Reichert and Stefano Romito
in Finance Research Letters
October 2024, vol. 68, 105987, https://doi.org/10.1016/j.frl.2024.105987
Impact orientation and venture capital financing: The interplay of governmental, social impact and traditional venture capital
By Valentina Lo Mele Anita Quas Patrick Reichert and Stefano Romito
in Finance Research Letters October 2024, vol. 68, 105987, https://doi.org/10.1016/j.frl.2024.105987
Summary
In addition to traditional venture capital (VC), governmental VC and social impact VC investors have emerged as alternatives to fund entrepreneurial ventures, especially start-ups that incorporate social and/or environmental objectives into commercial operations. Using a sample of 15,510 VC-backed start-ups, we show that impact-oriented ventures…
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Article
Family businesses and strategic change: The role of family ownership

In this study, we analyze how the performance-aspiration gap influences strategic change in family firms, providing evidence of the moderating role of family ownership in this relationship. According to socioemotional wealth (SEW) theory, family owners pursue non-financial as well as financial goals, are more risk-averse due to their personal we…

Family Business Strategy
By Nina Schweiger, Kurt Matzler, Julia Hautz and Alfredo De Massis
in Review of Managerial Science
October 2024, vol. 18, pp. 2981-3005 https://doi.org/10.1007/s11846-023-00703-3
Family businesses and strategic change: The role of family ownership
By Nina Schweiger Kurt Matzler Julia Hautz and Alfredo De Massis
in Review of Managerial Science October 2024, vol. 18, pp. 2981-3005 https://doi.org/10.1007/s11846-023-00703-3
Summary
In this study, we analyze how the performance-aspiration gap influences strategic change in family firms, providing evidence of the moderating role of family ownership in this relationship. According to socioemotional wealth (SEW) theory, family owners pursue non-financial as well as financial goals, are more risk-averse due to their personal we…
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Article
A process study of evolving paradoxes and cross-sector goals: A partnership to accelerate global sustainability

Cross-sector partnerships formed to address societal challenges are widely advocated and increasingly common. Joint goal setting is an essential phase in the collaborative process that can determine the course of a partnership. Yet, little is known about how cross-sector goals change and evolve because goal alignment between partners is often ta…

Sustainability
By Amanda Williams, John N. Parker, Steve Kennedy and Gail Whiteman
in Journal of Management
30 September 2024, ePub before print, https://doi.org/10.1177/01492063241278803
A process study of evolving paradoxes and cross-sector goals: A partnership to accelerate global sustainability
By Amanda Williams John N. Parker Steve Kennedy and Gail Whiteman
in Journal of Management 30 September 2024, ePub before print, https://doi.org/10.1177/01492063241278803
Summary
Cross-sector partnerships formed to address societal challenges are widely advocated and increasingly common. Joint goal setting is an essential phase in the collaborative process that can determine the course of a partnership. Yet, little is known about how cross-sector goals change and evolve because goal alignment between partners is often ta…
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Article
Carbon risk and equity prices

We study the effects of carbon transition risk on equity prices in the United States and Europe using disclosed carbon intensity data and find a negative effect on the cross section of returns and a negative carbon premium for the period 2009–2019. Examining fund flows, we find that institutional investors had an aversion to carbon-intensive sto…

Finance Sustainability
By Arthur Enders, Thomas S. Lontzek, Karl Schmedders and Marco Thalhammer
in The Financial Review
16 September 2024, ePub before print, https://doi.org/10.1111/fire.12414
Carbon risk and equity prices
By Arthur Enders Thomas S. Lontzek Karl Schmedders and Marco Thalhammer
in The Financial Review 16 September 2024, ePub before print, https://doi.org/10.1111/fire.12414
Summary
We study the effects of carbon transition risk on equity prices in the United States and Europe using disclosed carbon intensity data and find a negative effect on the cross section of returns and a negative carbon premium for the period 2009–2019. Examining fund flows, we find that institutional investors had an aversion to carbon-intensive sto…
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Article
More risk-averse or more innovative? The effect of women board membership and aspirations on patent activity

Do women directors make firms more risk-averse or more innovative? We examine this question by predicting and showing that the effect of increasing women directors on the board on firm innovation output depends on the firm’s performance relative to aspirations (PRA). Research based on the Behavioral Theory of the Firm (BTOF) has shown that the b…

Board Diversity and Equity and Inclusion
By Stephen Smulowitz, Malgorzata Smulowitz and Didier Cossin
in Research Policy
10 September 2024, ePub before print, https://doi.org/10.1016/j.respol.2024.105109
More risk-averse or more innovative? The effect of women board membership and aspirations on patent activity
By Stephen Smulowitz Malgorzata Smulowitz and Didier Cossin
in Research Policy 10 September 2024, ePub before print, https://doi.org/10.1016/j.respol.2024.105109
Summary
Do women directors make firms more risk-averse or more innovative? We examine this question by predicting and showing that the effect of increasing women directors on the board on firm innovation output depends on the firm’s performance relative to aspirations (PRA). Research based on the Behavioral Theory of the Firm (BTOF) has shown that the b…
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Article
Can Europe’s unified bond compete with US treasuries?

The idea of an EU bond, a common safe asset, has been gaining attention lately, particularly following calls for its introduction this month by former Italian prime minister Mario Draghi.

Finance Global Business Competitiveness
By Arturo Bris
in The National
11 October 2024
Can Europe’s unified bond compete with US treasuries?
By Arturo Bris
in The National 11 October 2024
Summary
The idea of an EU bond, a common safe asset, has been gaining attention lately, particularly following calls for its introduction this month by former Italian prime minister Mario Draghi.
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Article
How data disagrees with western backlash against China exports and impending ‘trade war’

Western media’s alarmist tone focuses on China’s growing surplus while data reveals foreign firms have made gains in China.

China Economics Global Business
By Simon J. Evenett
in The National
9 October 2024
How data disagrees with western backlash against China exports and impending ‘trade war’
By Simon J. Evenett
in The National 9 October 2024
Summary
Western media’s alarmist tone focuses on China’s growing surplus while data reveals foreign firms have made gains in China.
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Article
¿Dónde se queda corta la estrategia industrial de Mario Draghi para Europa?

The call by the former Italian prime minister and ECB president for massive investment in the EU is a wake-up call to Europe’s economic stagnation. But can the continent afford the trade-offs it is overlooking?

Global Business Finance Strategy
By Arturo Bris
in Expansión
30 September 2024
¿Dónde se queda corta la estrategia industrial de Mario Draghi para Europa?
By Arturo Bris
in Expansión 30 September 2024
Summary
The call by the former Italian prime minister and ECB president for massive investment in the EU is a wake-up call to Europe’s economic stagnation. But can the continent afford the trade-offs it is overlooking?
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Article
«Founder mode»: che cos’è, perché può spaccare la Silicon Valley (e segnare la fine dell’era del management)

September 2024 marks a turning point in the world of corporate management. Paul Graham, a prominent figure in Silicon Valley and founder of Y Combinator, the most renowned global innovation incubator, recently published an essay on founder mode , presenting it as an alternative to the traditional corporate management model. The origin of this re…

Family Business Leadership Innovation Disruption
By Alfredo De Massis and Paolo Lacchè
in Corriere della Sera
30 September 2024
«Founder mode»: che cos’è, perché può spaccare la Silicon Valley (e segnare la fine dell’era del management)
By Alfredo De Massis and Paolo Lacchè
in Corriere della Sera 30 September 2024
Summary
September 2024 marks a turning point in the world of corporate management. Paul Graham, a prominent figure in Silicon Valley and founder of Y Combinator, the most renowned global innovation incubator, recently published an essay on founder mode , presenting it as an alternative to the traditional corporate management model. The origin of this re…
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Article
Data collectives are the next frontier of labor relations

The AI boom — and the growth of gen AI in particular — has introduced new points of conflict between employees and companies. Some of these have already started to play out, such as in the Writers Guild of America strike over how AI can and can’t be used in the entertainment industry. But others are still on the horizon. As AI becomes more integ…

Artificial Intelligence Data Analytics Technology Management Team Dynamics
By Amit M. Joshi and José Parra Moyano
in HBR.org
27 September 2024
Data collectives are the next frontier of labor relations
By Amit M. Joshi and José Parra Moyano
in HBR.org 27 September 2024
Summary
The AI boom — and the growth of gen AI in particular — has introduced new points of conflict between employees and companies. Some of these have already started to play out, such as in the Writers Guild of America strike over how AI can and can’t be used in the entertainment industry. But others are still on the horizon. As AI becomes more integ…
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Article
Businesses are the new pawns in world’s shifting political landscape

The US leads in military matters and finance, while China dominates manufacturing in a more fragmented and unpredictable landscape for companies.

Economics Geopolitics Disruption
By Richard Baldwin
in The National
26 September 2024
Businesses are the new pawns in world’s shifting political landscape
By Richard Baldwin
in The National 26 September 2024
Summary
The US leads in military matters and finance, while China dominates manufacturing in a more fragmented and unpredictable landscape for companies.
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