Technical Help

How can I create an account?

In the top right corner of the website, click on the avatar image and click create an account. Enter the requested information. The email address you enter will become your username.

You will need to confirm your email address before signing in.

I don't remember my password, how can I retrieve it?

You can retrieve your username and set a new password by clicking on this link and providing your email address.

My account has been locked, what should I do?

After ten faulty tentatives and for security reasons, your account will be locked for 30 minutes. Please retry later or contat IT Helpdesk in case of emergency

How can I change my password?

Method 1: Retrieve your MyIMD account using the above link, enter your email address and you will receive an automatic email from IMD which will allow you to set a new password. Once you receive the email, click on the Reset your Password to set a new one.

Method 2: In the top right corner of the website, click on the Sign In button. Once logged in, click on My Account and from there you can change your password. 

How can I change my username?

It is not possible to change your username (login email). If you don’t have access to the email you used in case of your forgot your password please contact our IT Helpdesk.

How do I update my profile?

In the top right corner of the website, click on the Sign In button. Once logged in, click on My account and then Profile.

Your profile is divided into 7 sections: » Profile » Private contact details » Career biography » Interests » Current employment details » Employment history » Educational background. 

Where can I access my Program Portal?

In the top right corner of the website, click on the Sign In button. Once logged in, click on Edit account and click on the Program Portal tab.

The list of available programs will appear. If your program does not appear, please contact your IMD Program Coordinator.