Who’s sorry now? The value and risk of making an apology
We’re brought up to believe we should apologize if we’re in the wrong. But should leaders apologize in a work setting, or might it damage perceptions of their power and status? Jennifer...
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Jennifer Jordan
Jennifer Jordan is a social psychologist and Professor of Leadership and Organizational Behavior at IMD. Jennifer’s teaching, research, and consulting focus on the areas of digital leadership, ethics, influence, and power. She has received specialized training and certifications in lie and truthfulness detection, as well as in conflict resolution within organizations. She is Program Director of the Women on Boards and the Leadership Essentials program, and co-Director of the Leading Digital Execution program.
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Do you know how to lead when no one is right? Decision-making in the gray zone
Resolving ethical issues in business often involves a trade-off between conflicting values, which means finding solutions that are right for some but wrong for others. Jennifer Jordan has some simple advice on...
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