Learning from your customers: Why Bob matters
Your customers can tell you everything you need to know to build your business, says Professor Frédéric Dalsace of IMD provided you pick the right ones to learn from...
I by IMD is a business intelligence platform designed for today's leaders. We deliver expert-led insights, diverse perspectives, and practical learning tools to help decision-makers navigate critical business challenges.
August 7, 2026 • by Jim R. Detert in Leadership • 10 min read
Workplace bravery is too often seen through the lens of a few heroic whistleblowers. But choosing small everyday acts of courage is a skill that can be learned by everyone, writes Jim...
Continue readingAugust 22, 2023 • by Frédéric Dalsace in Management • 6 min read
Your customers can tell you everything you need to know to build your business, says Professor Frédéric Dalsace of IMD provided you pick the right ones to learn from...
August 22, 2023 • by Jim Pulcrano in Tech for Good • 4 min read
For years, the technology sector could do no wrong – but since the COVID pandemic, there has been an increasing backlash driven by concerns over data privacy, the rise of AI, and...
August 21, 2023 • by Karl Schmedders in Audio articles • 7 min read
As the world enters a new era of “global boiling”, how can businesses mitigate the economic and operational challenges posed by increasingly severe and frequent extreme weather events?...
August 18, 2023 • by Mark J. Greeven in Competitiveness • 8 min read
Firms need to innovate to stay relevant, and Asia offers tremendous possibilities. But multinationals wishing to do business there face several challenges specific to the region. A new study by IMD and...
August 18, 2023 • by Carlos Cordon in Competitiveness • 5 min read
Regionalization is here and businesses should adapt. Lower sales and higher profits are hallmarks of our new era as globalization comes apart....
August 17, 2023 • by Michael R. Wade, Amit Joshi in Mike & Amit Talk Tech • 2 min read • Podcast available
Professors Amit Joshi and Mike Wade discuss why 3D printing hasn't delivered on its promises...
August 17, 2023 • by Heather Cairns-Lee in Magazine • 11 min read •
Podcast available
Olympian Rebecca Wardell tells Heather Cairns-Lee how a 20,000 km bike ride from Lausanne to New Zealand taught her the importance of managing her mindset, resilience, teamwork, and the kindness of strangers...
August 16, 2023 • by I by IMD in Innovation • 7 min read
Growing up in the sunny south of France, I had the chance to be in nature pretty much every day. Access to nature was normal to me. The experiences of one of...
August 15, 2023 • by Didier Bonnet in Innovation • 9 min read • Podcast available
Inspired by electrical engineer and inventor Nikola Tesla, Mate Rimac, CEO of the electric supercar company Rimac Automobili, is helping to drive a revolution in the automotive sector....
August 14, 2023 • by Sibongile Manganyi Rath in Leadership • 5 min read
Social entrepreneur Sibongile Manganyi co-founded Alma Clinics in 2018 to increase primary care access to low-income communities in South African townships. Here are her five tips on starting a digital healthcare business....
August 11, 2023 • by Leif Sjöblom in Finance • 5 min read
“In Africa, the low hanging fruits are the size of watermelons,” the former President of Dow Africa, Stéphane Paquier, memorably told me. Here, I look at three reasons European companies are still...
August 10, 2023 • by Lazaros Goutas in Innovation • 7 min read
Every now and then, one exercise we like to perform at the Digital Business Transformation Center is to look into our metaphorical crystal ball to try and predict some of the digital...
August 10, 2023 • by Alyson Meister in Management Cast • 2 min read • Podcast available
Meister discusses how to promote a culture of well-being and why companies need to promote change and engagement with staff to get the most out of their workforce...
August 9, 2023 • by Michael Watkins in Management • 9 min read
As a business leader, one of your most crucial responsibilities is guiding your team toward success. To do this effectively, it is essential to understand the complex and nuanced world of group...
August 8, 2023 • by Öykü Işık in Innovation • 7 min read
Every board must be seriously engaged with the cybersecurity threat, warns IMD’s Öykü Işık...
August 8, 2023 in Brain Circuits • 2 min read
No leader wants their team to suffer from bad morale, but sometimes problems can be hard to see from the C-suite. It pays to understand signs that your team leaders may need...
August 7, 2023 • by Nadine Crauwels in Leadership • 4 min read
When it comes to change, how do you prepare employees before taking the plunge? Nadine Crauwels, President of Sandvik Machining Solutions and Executive Vice President at Sandvik AB, takes a deep dive...
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In this podcast series from IMD and its Venture Asset Management Initiative, experts explore the dynamic realm of venture capital. Where innovation meets investment, and ideas transform into thriving enterprises.
January 22, 2026 • by Shelley Zalis in The Female Quotient
Multigenerational teams bring competitive advantages. It’s vital to tap into the wisdom and experience of older workers, urges Shelley Zalis....
December 1, 2025 • by Shelley Zalis in The Female Quotient
True leadership starts with compassion. Small acts of humanity create lasting impact, shaping cultures rooted in inclusion, awareness, and collective responsibility....
January 21, 2025 • by Shelley Zalis in The Female Quotient
In the early 1900s, Einstein’s Theory of Relativity, E = mc², reshaped our understanding of the universe and changed the world as we knew it. The Theory of Equality™, E = FQ²,...
June 12, 2024 • by Shelley Zalis in The Female Quotient
Women often step back from their careers because caring responsibilities usually fall on them by default, thanks to outdated societal norms....
July 28, 2026 • by Alfredo De Massis in Videos
The Frescobaldi formula: humility, reinvention, and stewardship across 30 generations - how to sustain a family business in changing times....
July 7, 2026 • by Jean-François Manzoni in Videos
Ipsen CEO David Loew tells Jean-François Manzoni how relentless focus, the Pareto principle, and having fun helped energize a mid-sized specialty pharma player to take on bigger rivals....
June 16, 2026 • by Sophie Bacq in Videos
Discover how bonding and bridging capital fuel change. Insights from Raising Social Capital show why trust is your company's hidden engine...
May 28, 2026 • by Karl Schmedders in Videos
A new book challenges the conventional belief that sustainability alone drives customer purchases. In a webinar hosted by Karl Schmedders, the book’s co-author, Goutam Challagalla, explains how companies can make sustainability...
June 18, 2026 • by Murat Tarakci in Podcasts
Former ING and UBS CEO Ralph Hamers on leading “banking’s biggest digital transformation” – and why AI may redefine financial advice....
June 11, 2026 • by David Bach in Podcasts
NATO futurist Florence Gaub on war, weak signals, Gen Z, and why leaders need not only foresight, but also science fiction to future-proof their organizations...
June 4, 2026 • by David Bach in Podcasts
Former U.S. National Security Advisor Jake Sullivan on why the post-Cold War world is over – and who is shaping the new rules of global business...
May 14, 2026 • by David Bach in Podcasts
Outokumpu CEO Kati ter Horst on steel, free trade, Europe’s competitiveness, AI, sustainability, and leading when the old rules are gone....
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