I by IMD - First-person Business Intelligence from the Brightest Thinkers - Page 74

Managing mixed emotions coming back to the office: stamping out egoism

14 May 2021 • by Merete Wedell-Wedellsborg in Brain Circuits • 3 min read

Coming back into contact with more colleagues as COVID-19 subsides will give rise to a whole host of emotions. In part 3 of 3, learn how to stamp out egoism...

Fuse soft skills and digital for customer centricity on steroids

13 May 2021 • by Didier Bonnet, Katharina Lange, Frédéric Dalsace in Technology • 8 min read

Technology alone cannot unlock all the answers for understanding customers. Companies must blend soft skills such as empathy, humility and audacity with digital innovation to achieve true customer centricity. ...

Why serendipity is so much more than just a lucky break

12 May 2021 • by Jim Pulcrano, Matthieu Manzoni in Strategy • 7 min read

Good fortune plays a part in launching a successful business idea, but curiosity and confidence are needed to take full advantage....

Five Shenzhen-based companies to watch

11 May 2021 • by Simon Cartledge in Asian hub • 6 min read

China’s hi-tech manufacturing hub is the poster child of the country’s success, but the future is less certain. ...

Business leaders see gender quotas as ‘necessary evil’ to improve boardroom diversity

10 May 2021 in Diversity, Equity, and Inclusion • 3 min read

The controversial policies are an imperfect solution to the glacial pace of progress on tackling gender inequality in senior leadership positions. ...

US-China cold war will force the EU to choose sides, experts say

7 May 2021 in Competitiveness • 5 min read

Business leaders will have to learn to navigate the shifting geopolitical climate. ...

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Jordy Kool

6 May 2021 in CEO Dialogue podcast series • 1 min read • Podcast available

Jordy Kool’s CV is a page-turner. But, as he tells Jean-François Manzoni, his success has been built on a few simple principles....

How can we fix digital’s big trust problem?

6 May 2021 in Technology • 3 min read

Governments and the private sector are in a race against time to stave off a crisis of public trust in digital identities. Experts argue that policymakers and businesses must work in closer...

Leveraging fintech during the COVID crisis

5 May 2021 in Finance • 5 min read

PayPal’s regional boss Aaron Wong draws comfort from fellow MBAs in tough times. ...

Suspension bridge. Cable-stayed bridge in the world.

How organizations can re-shape individual jobs to eliminate bureaucracy

5 May 2021 • by Alessandro Di Fiore in Team building • 7 min read

We focus so much on teams when considering agility – but at least 60% of tasks are better performed individually in the majority of businesses....

Container cargo freight ship with working crane bridge discharge at container terminal, Aerial top view container ship at deep sea port.

No, AI has not killed supply chain management

4 May 2021 • by Ralf W. Seifert, Richard Markoff in Supply chain • 4 min read

Some have argued that supply chain management is on its way to becoming obsolete. Recent events would seem suggest otherwise. ...

The new CEO: agent of change or accidental terminator?

3 May 2021 • by Thomas Keil, Marianna Zangrillo in Leadership • 6 min read

The four questions to ask in order to reorganize your top team productively rather than axing at will. ...

Of the many examples of gender bias provided in this book, which do you find most striking, or surprising, or memorable?

1 May 2021 • by Philip Rosenzweig in I by IMD Book Club - Questions • 1 min read

We look forward to discussing your answers related to the book of the month ...

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Søren Skou

1 May 2021 in CEO Dialogue podcast series • 1 min read • Podcast available

In this in-depth conversation, A.P. Moller-Maersk CEO Søren Skou gives his thoughts on the changes COVID-19 has brought to the business world - and the need to adapt in a digital world....

Flexible working - home working - worker bees

Home alone or office drone? How to get the balance right 

30 April 2021 • by Glenn Dutcher, Rachel Morrison in Human Resources • 6 min read

Home working has become part of the furniture. How can companies design flexible working strategies to boost productivity and well-being? ...

Digital transformation: how to bridge the gap between knowledge and action

29 April 2021 • by Michael R. Wade, Jialu Shan in Technology • 6 min read

There is no hiding from digital disruption, and the pandemic definitely accelerated the process for many organizations. But while companies know they need to transform, they are really struggling with how to...

Emotional intelligence: AI and the camera that reads your mood

28 April 2021 • by Tomoko Yokoi in Technology • 4 min read

The simple technology that reads facial expressions may be great for business, but there are ethical concerns as well as question marks about its reliability ...

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Lessons in leadership and M&A from Dutch investor Jordy Kool

27 April 2021 in CEO Dialogue Series • 6 min read

The former CEO of IT company Infotheek Group shares his secrets for successful M&A integration, picking the right bets, and saving time on emails. ...