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Latest insights

The business value of gamification: Pathways to customer retention

December 18, 2024 • by Konstantinos Trantopoulos , M. Dalbert Ma, Vasilis Vassalos, Michael G. Jacobides in Brain Circuits • 3 min read

Customer retention is a long-term endeavor. By securely locking customers into a game, firms can generate more value from them and gain a crucial competitive edge....

IMD’s AI Safety Clock ticks closer to midnight

December 18, 2024 • by Konstantinos Trantopoulos , Michael R. Wade in Artificial Intelligence • 10 min read

Breakthroughs in agentic AI, open-source development, and closer collaboration between AI companies and the defense sector have significantly raised the AI risk profile. These developments have compelled us to advance the AI...

Focus on data governance to reap the rewards of GenAI

December 17, 2024 • by Tomoko Yokoi in Artificial Intelligence • 6 min read

GenAI can deliver substantial benefits, but few organizations understand the risks. They need a deliberate data governance strategy....

How to get power

December 17, 2024 • by Jennifer Jordan in Brain Circuits • 2 min read

Leaders are always trying to figure out how to get more social power at work. So, how do you develop your social power with the groups and teams around you?...

Leadership lessons from nine global CEOs

December 16, 2024 • by Jean-François Manzoni in Leadership • 10 min read

From absorbing stress to finding your authentic voice, leaders of global companies share the wisdom that has helped them excel in their roles....

Best of frenemies: How to get ESG activists on side

December 16, 2024 • by Kate Odziemkowska in Brain Circuits • 3 min read

Companies and activists often disagree on major issues, but collaborations between the two are critical to meeting grand societal challenges. Here’s how to resolve conflict and win support....

Why investors often overlook the next big thing

December 14, 2024 • by Raphaël Grieco in Finance • 5 min read

Big, untested concepts could have trouble getting early funding, but that doesn't imply they're guaranteed to fail....

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Sia Houchangnia on building relationships that empower founders

December 13, 2024 • by Karl Schmedders, Raphaël Grieco in Capital Conversations • 1 min read • Podcast available

In this episode of Capital Conversations, Sia Houchangnia presents a specific approach to providing effective advice and support to founders....

India and Indonesia – great international expectations, big domestic challenges

December 13, 2024 • by Nico Luchsinger in 2025 Trends • 5 min read

India and Indonesia's manufacturing and resource capabilities position them as potential counterweights to China. But can these two Asian economies overcome their internal challenges to meet international expectations?...

Do you know the two types of power?

December 13, 2024 • by Jennifer Jordan in Brain Circuits • 2 min read

Many people are uncomfortable with the idea of power, but it’s important to realize that it can be a force for good. This begins by understanding the different kinds of power....

Exploiting the ethically positive potential of AI

December 12, 2024 • by Peter G. Kirchschläger in Artificial Intelligence • 7 min read

Ethics professor Peter G Kirchschlaeger sets out a roadmap for the regulation of AI technology that will satisfy the concerns of governments, businesses, and consumers alike....

What lessons can we learn from future-ready companies?

December 12, 2024 • by Howard Yu in Brain Circuits • 3 min read

Do you know what being fit for the future means in practice? Here are three key lessons that can be learned from companies that are truly well-prepared for what the future may...

Inside the ‘gray zone’: how to lead when no one is right

December 11, 2024 • by Jennifer Jordan in Leadership • 10 min read

Effectively integrating ethics, values, and diversity is vital for responsible leadership. Here is a guide to decision-making in the 'gray-zone'....

The CHRO agenda: How the role is evolving

December 11, 2024 • by Lars Häggström in Human Resources • 7 min read

The role of HR – and, therefore, of the CHRO – is rapidly changing. IMD’s Lars Häggström draws out the key themes from a new series of in-depth interviews...

How to develop future-ready talent – fast

December 11, 2024 • by Tania Lennon in Brain Circuits • 2 min read

Leaders today face a proliferation of responsibilities and expectations. This guide will help you accelerate talent development while building a future-ready business....