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by Knut Haanaes Published February 3, 2025 in Brain Circuits • 3 min read
The shift to net zero will require senior leaders to make tough decisions – which businesses they want to buy, sell, or close, and which new products and services to develop. CHROs must encourage the C-suite to have the courage of its convictions and to focus on the long term, even when short-term ROIs fall short of expectations.
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Many significant sustainability gains will come from working with new partners and suppliers across the value chain. CHROs can be instrumental in forging and managing these relationships.
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CHROs have access to a range of tools to help them prepare the workforce as the organization seeks to operationalize its net-zero strategy. To close skills gaps, it may be necessary to retrain staff, refresh recruitment and retention strategies, and retool incentive schemes around sustainable behaviors.
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Remuneration structures that reflect efforts toward reaching net zero emphasize the organization’s commitment to transformation and align that commitment with the interests of staff.
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The CHRO must curate the business’s public image as an employer of choice. It’s important here to understand how the current workforce perceives the organization, both good and bad. Employees can be powerful influencers in setting public opinion of the organization and, if handled correctly, can be great ambassadors for the next generation of hires.
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A succinct and convincing EVP is a constructive way to attract the people needed to drive the organization’s sustainability effort.
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Persuading colleagues to think and act differently is rarely straightforward. By engaging closely with the development of the strategic vision for net zero, CHROs will bring the business a key advantage when it comes to managing the execution.

Lundin Chair Professor of Sustainability at IMD
Knut Haanaes is a former Dean of the Global Leadership Institute at the World Economic Forum. He was previously a Senior Partner at the Boston Consulting Group and founded their first sustainability practice. At IMD he teaches in many of the key programs, including the MBA, and is Co-Director of the Leading Sustainable Business Transformation program (LSBT) and the Driving Sustainability from the Boardroom (DSB) program. His research interests are related to strategy, digital transformation, and sustainability.

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