I by IMD - First-person Business Intelligence from the Brightest Thinkers - Page 134

Latest insights

Managing mixed emotions coming back to the office: stamping out egoism

May 14, 2021 • by Merete Wedell-Wedellsborg in Brain Circuits • 3 min read

Coming back into contact with more colleagues as COVID-19 subsides will give rise to a whole host of emotions. In part 3 of 3, learn how to stamp out egoism...

Fuse soft skills and digital for customer centricity on steroids

May 13, 2021 • by Didier Bonnet, Katharina Lange, Frédéric Dalsace in Technology • 8 min read

Technology alone cannot unlock all the answers for understanding customers. Companies must blend soft skills such as empathy, humility and audacity with digital innovation to achieve true customer centricity....

Why serendipity is so much more than just a lucky break

May 12, 2021 • by Jim Pulcrano, Matthieu Manzoni in Strategy • 7 min read

Good fortune plays a part in launching a successful business idea, but curiosity and confidence are needed to take full advantage....

Five Shenzhen-based companies to watch

May 11, 2021 • by Simon Cartledge in Asian hub • 6 min read

China’s hi-tech manufacturing hub is the poster child of the country’s success, but the future is less certain....

Business leaders see gender quotas as ‘necessary evil’ to improve boardroom diversity

May 10, 2021 in Diversity, Equity, and Inclusion • 3 min read

The controversial policies are an imperfect solution to the glacial pace of progress on tackling gender inequality in senior leadership positions....

US-China cold war will force the EU to choose sides, experts say

May 7, 2021 in Competitiveness • 5 min read

Business leaders will have to learn to navigate the shifting geopolitical climate....

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Jordy Kool

May 6, 2021 in CEO Dialogue podcast series • 1 min read • Podcast available

Jordy Kool’s CV is a page-turner. But, as he tells Jean-François Manzoni, his success has been built on a few simple principles....

How can we fix digital’s big trust problem?

May 6, 2021 in Technology • 3 min read

Governments and the private sector are in a race against time to stave off a crisis of public trust in digital identities. Experts argue that policymakers and businesses must work in closer...

Leveraging fintech during the COVID crisis

May 5, 2021 in Finance • 5 min read

PayPal’s regional boss Aaron Wong draws comfort from fellow MBAs in tough times....

How organizations can re-shape individual jobs to eliminate bureaucracy

May 5, 2021 • by Alessandro Di Fiore in Team building • 7 min read

We focus so much on teams when considering agility – but at least 60% of tasks are better performed individually in the majority of businesses....

No, AI has not killed supply chain management

May 4, 2021 • by Ralf Seifert, Richard Markoff in Supply chain • 4 min read

Some have argued that supply chain management is on its way to becoming obsolete. Recent events would seem suggest otherwise....

The new CEO: agent of change or accidental terminator?

May 3, 2021 • by Thomas Keil, Marianna Zangrillo in Leadership • 6 min read

The four questions to ask in order to reorganize your top team productively rather than axing at will....

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Søren Skou

May 1, 2021 in CEO Dialogue podcast series • 1 min read • Podcast available

In this in-depth conversation, A.P. Moller-Maersk CEO Søren Skou gives his thoughts on the changes COVID-19 has brought to the business world - and the need to adapt in a digital world....

Flexible working - home working - worker bees

Home alone or office drone? How to get the balance right

April 30, 2021 • by Glenn Dutcher, Rachel Morrison in Human Resources • 7 min read

Home working has become part of the furniture. How can companies design flexible working strategies to boost productivity and well-being?...

Digital transformation: how to bridge the gap between knowledge and action

April 29, 2021 • by Michael R. Wade, Jialu Shan in Technology • 6 min read

There is no hiding from digital disruption, and the pandemic definitely accelerated the process for many organizations. But while companies know they need to transform, they are really struggling with how to...

Emotional intelligence: AI and the camera that reads your mood

April 28, 2021 • by Tomoko Yokoi in Technology • 4 min read

The simple technology that reads facial expressions may be great for business, but there are ethical concerns as well as question marks about its reliability...