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Latest insights

The measurement of digital transformation performance

March 15, 2023 • by Massimo Marcolivio, Michael R. Wade in Innovation • 5 min read

Michael Wade and Massimo Marcolivio propose four categories of KPIs to measure and track digital transformation....

A problem solver finds her purpose by helping ‘one child at a time’

March 14, 2023 • by Miriam Twaalfhoven in Diversity, Equity, and Inclusion • 5 min read

Miriam Twaalfhoven, an advocate of non-profit organizations in education, explains why she turned to secondary education after a career in business and prefers to support one child at a time....

Nationalism: the even greater risk of the COVID-19 crisis?

How the American Cancer Society successfully migrated to the cloud

March 13, 2023 • by Dave Chatterjee in Finance • 8 min read

As large-scale IT projects notoriously overrun and exceed budgets, Dave Chatterjee explores the factors that made migrating the American Cancer Society’s data to the cloud a rare example of a smooth digital...

How a publisher is using AI to become the Google of legal journals

March 10, 2023 • by Susanne Stein in Technology • 5 min read

Susanne Stein, managing partner of Vienna’s MANZ Publishers, explains how she harnessed Artificial Intelligence to transform the company from a traditional publishing house to a cutting-edge online legal publisher....

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Moving from a carbon offsetting to a carbon insetting mindset

March 10, 2023 • by Ralf Seifert, Laurence Bongrain in Strategy • 6 min read

Increasing scrutiny of the voluntary carbon credit market means companies will need to put greater focus on decarbonizing their supply chains rather than offsetting carbon if they are to avoid claims of...

So, you’ve learned you need to be resilient? Good – but it will cost you

March 9, 2023 • by Katharina Lange in Leadership • 9 min read

COVID-19 heightened appreciation among executives of the value of resilience. Now they need to engage in clear thinking about what the term means and how to instill it in their employees and...

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Strategies to accelerate and embrace equity, and lead with inclusion

March 8, 2023 in Data in your Equity, Inclusion & Diversity strategy: friend or foe? • 5 min read

The theme of this year’s International Women’s Day is #EmbraceEquity. But how can we do this in our organizations? A recent IMD panel got to the bottom of it....

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Create “wildflower” conditions at work to bridge the gender gap

March 7, 2023 • by Heather Cairns-Lee, Sahana Joshi in Diversity, Equity, and Inclusion • 7 min read

Significant strides have been made in closing the gender gap globally, but women remain disadvantaged in many walks of life. Here’s how businesses can act to help women flourish in the workplace....

Digital transformation: Bayer prescribes a different approach

March 6, 2023 • by Misiek Piskorski in Magazine • 6 min read

Life sciences giant Bayer is using the latest technology to drive change in three very distinct areas of its business: agriculture, pharma, and personal healthcare. Training and developing a new breed of...

Why CMOs should be listening to the consumer on data

March 3, 2023 • by Öykü Işık in Leadership • 6 min read

Changes to data-privacy regulations require CMOs to rethink their strategies, warns Öykü Işık, Professor of Digital Strategy and Cybersecurity at IMD....

How compassionate leaders improve business performance

March 2, 2023 • by Paolo Cervini, Gabriele Rosani in Leadership • 6 min read

Many executives still struggle to see the link between kindness and corporate results. Measuring leaders' more empathetic qualities against employee motivation is one way to quantify its impact on business performance, say...

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CEO Mickey Mikitani on how he grew Rakuten from an e-commerce startup into an online giant

March 2, 2023 • by Jean-François Manzoni in CEO Dialogue podcast series • 1 min read • Podcast available

Rakuten CEO Mickey Mikitani tells IMD President Jean-François Manzoni how – by challenging conventional wisdom and encouraging all staff to tidy their own offices – he has grown his company from an...

How Hilti built a workforce that’s ready for any challenge

March 1, 2023 • by Lars Häggström in Sustainability • 6 min read

Hilti Corporation’s Head of People & Culture Development, Eivind Slaaen, explains why supporting employees in adapting to change is crucial to sustainable transformation...

Digital democracy: How business and society benefit from more accessible digital services

February 28, 2023 • by Tomoko Yokoi in Technology • 6 min read

Ensuring universal access to digital services is not just the right thing to do, says Tomoko Yokoi, it will also drive competitive advantage in the digital age...

Now is the time to address supply-chain risk

February 24, 2023 • by Carlos Cordon in Supply chain • 5 min read

The COVID-19 pandemic and war in Ukraine have exposed dangerous vulnerabilities in companies’ supply chains, warns Carlos Cordon, Professor of Strategy and Supply Chain Management at IMD Business School. Now, boards must...

The innovation paradox: creating game-changing business ideas in a downturn

February 23, 2023 • by Faisal Hoque in Innovation • 5 min read

Companies may be tempted to cut their R&D spending, but that would be a grave mistake. Innovation not only limits the impact of short-term challenges, but helps ensure greater success and growth...

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Rakuten's CEO has repeatedly proven doubters wrong – and he's at it again

February 22, 2023 in CEO Dialogue Series • 9 min read • Podcast available

Mickey Mikitani tells IMD President Jean-François Manzoni how he has grown Rakuten from an e-commerce startup into an ecosystem spanning internet services, fintech, and mobile....