Using design thinking to achieve sustainability goals
How sustainability strategies may be turned into workable programs using business design thinking....
by Michael D. Watkins Published 5 November 2024 in Talent ⢠6 min read
A compelling corporate vision creates a directed passion towards a common goal, clarifies the company’s direction, and unites employees under a shared purpose, significantly enhancing engagement and reducing turnover. Research indicates that employees are more committed and less likely to leave when they find their work meaningful and aligned with their values.
This is particularly the case among younger workers who highly value a sense of purpose in their work. Companies with a clear and compelling vision also experience higher engagement levels and lower turnover costs, making this alignment with employees’ values not just desirable but a strategic imperative. With all these benefits, why is establishing and implementing a coherent vision something that many companies either overlook or struggle with?
It can be helpful to start by clarifying what a vision is (and is not). It can be described as a picture of the future and is often confused with other ways in which businesses imagine the corporate road ahead. It is important to distinguish the vision from related concepts such as mission (what the organizationâs leaders want the organization to do and be known for doing), core objectives (the priorities that define the targets for the mission), strategy (the general path by which the mission and core objectives will be realized), and the organizationâs overall purpose.
While a corporate vision must align with the priorities identified using the planning tools outlined above, it is specific and separate from all of them and can indeed be the thing that makes sense of them. Vision is connective and cohesive; as such, it has the capacity to cause substantial and meaningful change by giving everyone within a business a feeling that can be summed up as: âI see where weâre going and how all of this fits together.â
A successful visioning strategy involves developing a picture of a desirable future state and then taking steps to define the path that will take the company to that desired state. Leaders can develop the vision using a âlook forward then reason backâ approach, a âtake stock and imagine possibilitiesâ approach (known as effectuation), or a combination of both.
The first part of visioning is the ability to imagine potential futures that are ambitious and achievable. Many corporations excel at this aspect of it, but truly effective visioning does not stop there. The critical second part of the process requires mobilizing the organization to realize the future successes that the business has identified.
The discipline of visioning is about building bridges between potential futures and current realities. It is not enough to envision an ideal future; in addition, leaders must communicate and energize people around the vision. This demands the skill of âpowerful simplificationâ â the capacity to articulate the vision (and the strategies that will achieve it) clearly and compellingly.
Any good vision defines a future that is meaningful and attractive. For business leaders, the vision provides a compelling mental picture of how the organization will look and feel when the strategy is fully realized. To ensure that all activities related to reaching this ideal future are directed effectively, the vision should answer the question: Given what this organization has committed to do (the mission), its priorities (the core objectives), and how it expects to move forwards (the strategy), what will it look like and how will people act when its vision is fulfilled?
While a powerful purpose without a vision can leave an organization without a clear destination, a shared corporate vision can align behavior, pull employees towards a desirable future, and reduce anxiety about the challenges ahead. A compelling vision generates directed passion. However good the firmâs strategy may be, if people do not understand why action is necessary â and how to achieve it â that strategy is useless. Visioning provides a clear picture of the âwhyâ and the âwhere,â through communication that distills, informs, and inspires.
Done well, a vision organizes and motivates employees to pursue a common goal. Visionary leaders provide inspiring aims that help organizations overcome self-interest and factionalism.
In business, visionary leaders energize their organizations. A compelling vision helps employees understand how their work contributes to the enterpriseâs success and furthers its mission and purpose.
A significant benefit of a strong vision is its capacity to drive engagement by aligning with employeesâ personal values. A study of more than 50,000 employees showed that staff who see their companyâs vision as meaningful have engagement levels 18 percentage points above average.
Research shows that employees are willing to sacrifice future earnings for work they feel is meaningful. In turn, these employees are also 69% less likely to quit, potentially saving organizations vast sums in turnover costs.
Another benefit of visioning is that it supports business leaders in building alliances, by enabling the formation of personal relationships and networks that lay the foundations for individual, team, and organizational success.
âEffective leaders understand that their role in visioning extends beyond creation. They must embody the vision, making decisions and taking actions that align with it.â
While achieving the state of alignment that characterizes a corporate vision can be challenging, keeping it going demands an ongoing commitment to and reinforcement of the vision. First, it is important to recognize that having a vision is not enough; it must resonate with every member of the organization.
In addition, business leaders must understand that developing a vision is not merely about promoting lofty dreams; it is about defining a tangible, achievable future state that is inspiring and aligns with the organization’s mission, objectives, and strategy. Unrealistic or grandiose visions can lead to disengagement and skepticism among employees and stakeholders. Leaders must balance ambition with realism, ensuring the vision is challenging yet attainable.
Active support for the visioning process from individual departments within the organization can empower leaders and cultivate an environment where every employee feels connected to and motivated by the shared future of the company.
As Jack Welch, the former CEO of General Electric, famously stated, âGood business leaders create a vision, articulate the vision, passionately own it, and relentlessly drive it to completion.â Effective leaders understand that their role in visioning extends beyond creation. They must embody the vision, making decisions and taking actions that align with it. This involves directing resources towards the vision and ensuring that corporate strategies and policies reinforce it.
By doing the work required to achieve this level of buy-in, it is possible to develop a workforce that is not only committed and engaged but also less likely to leave, contributing to sustained success.
Communication is key in developing a corporate vision. Involving employees in shaping the vision can significantly increase their commitment to it. This co-creation process ensures that the vision is not just a top-down directive but a shared aspiration that resonates with the entire organization.
The Human Resources (HR) department has a crucial role to play in communicating new strategic priorities to the wider organization. Hereâs how HR executives can facilitate and support leaders in developing and communicating a vision that resonates with and engages employees:
Professor of Leadership and Organizational Change at IMD
Michael D Watkins is Professor of Leadership and Organizational Change at IMD, and author of The First 90 Days, Master Your Next Move, Predictable Surprises, and 12 other books on leadership and negotiation. His book, The Six Disciplines of Strategic Thinking, explores how executives can learn to think strategically and lead their organizations into the future. A Thinkers 50-ranked management influencer and recognized expert in his field, his work features in HBR Guides and HBRâs 10 Must Reads on leadership, teams, strategic initiatives, and new managers. Over the past 20 years, he has used his First 90 DaysÂŽ methodology to help leaders make successful transitions, both in his teaching at IMD, INSEAD, and Harvard Business School, where he gained his PhD in decision sciences, as well as through his private consultancy practice Genesis Advisers. At IMD, he directs the First 90 Days open program for leaders taking on challenging new roles and co-directs the Transition to Business Leadership (TBL) executive program for future enterprise leaders, as well as the Program for Executive Development.
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