The origins of customer-centricity with Seán Meehan
March 31, 2022 in Leadership • 1 min read • 
Podcast available
Professor Sean Meehan, the Dean of Faculty at IMD, discusses what makes a customer focussed company...
Leadership
At the centre of everything: how CFOs lead through connection, curiosity and data
Finance cannot be perceived as a back-office function, says Swissport’s Nordics & Baltics CFO Sasa Tulikoura. CFOs must strengthen three priorities: inspiring curiosity in teams, connecting across the business, and building momentum...
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How good are you at reading others?
March 25, 2022 • by Nele Dael in Leadership • 6 min read
We tend to overestimate our ability to judge others, but the latest assessment tests can measure our perceptions more accurately than ever before....
Nicholas Christakis
March 24, 2022 • by Katharina Lange in Leadership • 1 min read • Podcast available
Yale's Nicholas Christakis discusses his latest book with IMD Affiliate Professor of Leadership, Katharina Lange...
Negotiation is a relationship, not a transaction
March 23, 2022 • by George Kohlrieser in Leadership • 5 min read
Respect and empathy for the person sitting on the other side of the table is key if a negotiation is to be a success....
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