Why CMOs should be listening to the consumer on data
Changes to data-privacy regulations require CMOs to rethink their strategies, warns Öykü Işık, Professor of Digital Strategy and Cybersecurity at IMD....
Leadership
In uncertain times, trust doesn’t disappear – it thins
Hybrid work, repeated restructurings, and constant uncertainty are eroding the emotional foundations of trust at work. Realistic optimism offers a way for individuals and leaders to rebuild connection....
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How compassionate leaders improve business performanceÂ
March 2, 2023 • by Paolo Cervini, Gabriele Rosani  in Leadership • 6 min read
Many executives still struggle to see the link between kindness and corporate results. Measuring leaders' more empathetic qualities against employee motivation is one way to quantify its impact on business performance, say...
Rakuten's CEO has repeatedly proven doubters wrong – and he's at it again
February 22, 2023 in Leadership • 9 min read • 
Podcast available
Mickey Mikitani tells IMD President Jean-François Manzoni how he has grown Rakuten from an e-commerce startup into an ecosystem spanning internet services, fintech, and mobile....
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To shape your future, own your history
February 20, 2023 • by Lindsay Sarah Krasnoff in Leadership • 11 min read
After the controversy surrounding rap star Ye’s anti-Semitic comments, the sportswear giant adidas found itself under the spotlight for historical links to the Nazi regime. Lindsay Krasnoff explains how a legacy company...
How do you get a quality answer? Now, that’s a good question
February 8, 2023 • by Heather Cairns-Lee, James Lawley , Paul Tosey in Leadership • 8 min read
Leaders will get far more useful responses if they learn the art of asking ‘clean’ questions. Heather Cairns-Lee, James Lawley and Paul Tosey explain how to do it....
What fictional family dramas can teach us about real life
February 1, 2023 • by Kimberly A. Eddleston in Leadership • 5 min read
Family businesses seem to be made for the movies and television. They have everything: success, power and riches, as well as dysfunction and drama. Most are a caricature of reality, but nonetheless...
Lessons from military leadership: The importance of morale
January 31, 2023 • by Francesca-Giulia Mereu, Stephen Kilpatrick in Leadership • 7 min read
Since the pandemic, we have been seeking to describe the phenomenon of how feelings impact performance. We explored resilience, well-being, and self-care, meandering through agility and mental health....
Eight ways for an outsider to successfully get on board
January 26, 2023 in Leadership • 9 min read
Søren Toft, CEO of MSC Mediterranean Shipping Company, makes the case for respecting the legacy of a family-owned business when taking the helm....
In times of transition, allow emotions to enter the room
Emotions are not often talked about in most organizations and yet they are a significant factor in every decision made. Neuroscience and behavioral economics have clearly demonstrated that we are emotional beings...
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