The key to putting customers at the center of your business
Companies that put customers at the center of their strategic focus perform better, but doing this requires more effort than many realize....
July 9, 2025 • by Michael D. Watkins in Innovation • 10 min read
Professionals who use AI in a disciplined way to compound their cognitive thinking over time will be the long-term winners. Michael Watkins explains how to make AI a cognitive superpower rather than...
Continue readingDecember 1, 2021 in Innovation • 2 min read
Companies that put customers at the center of their strategic focus perform better, but doing this requires more effort than many realize....
December 1, 2021 • by Ivan Miroshnychenko, Alfredo De Massis in Innovation • 4 min read
Family businesses might not spring to mind when we imagine organizations at the vanguard of digital business model innovation. But family-owned enterprises are well-equipped for this journey and offer helpful lessons for...
November 19, 2021 • by Jean-Louis Barsoux, Cyril Bouquet, Michael R. Wade in Innovation • 6 min read
Too much focus on validation can stifle flexibility and open-mindedness – qualities essential for innovation. The world-renowned architect, now in his nineties, is a case study in how to do things differently....
November 18, 2021 • by Jim Pulcrano, Patrick Reinmoeller in Innovation • 1 min read • Podcast available
Professors Jim Pulcrano & Patrick Reinmoeller discover how people make the decision to fly and the reasons why some are opting out...
October 21, 2021 • by Jim Pulcrano, Patrick Reinmoeller in Innovation • 1 min read • Podcast available
Could innovation save the airline industry? Jim and Patrick look to the world of entrepreneurs and investors, to find out...
October 21, 2021 • by Bin Li in Innovation • 4 min read
The first online loan products for SMEs in China to be offered through mobile channels come thanks to the country’s recent fintech revolution. We spoke to Bin Li, Chief Researcher of Fintech...
October 14, 2021 in Innovation • 1 min read • Podcast available
Edwin Keh speaks with Janice Wang, The CEO of Alvanon, a global fashion innovations and product development company...
October 6, 2021 • by Mary-Anne Williams in Innovation • 7 min read
Researchers have developed a machine learning-based system that acts as a skills matchmaker to assist with the process of effective job transitions....
October 5, 2021 in Innovation • 6 min read
How Lonza has combined the Covid-19 vaccine challenge with repurposing its business...
October 1, 2021 • by Öykü Işık, Michael R. Wade in Innovation • 6 min read
There have been two megatrends that have dominated the last decade: digitization and ethics and sustainability, but so far there have been few points of intersection between these two trends, largely because...
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