How to reassure people about AI: A checklist for CHROs
CHROs can help businesses move past mistrust of AI and support workforce adoption. Ask yourself these six questions to make sure you’re easing the way and not piling on top-down pressure. ...
by Michael Yaziji Published September 25, 2025 in Brain Circuits • 4 min read
“Traditional” strategic frameworks treat nonmarket variables such as regulatory, social, and political factors as external constraints to be navigated. By contrast, today’s most sophisticated companies view these factors as strategic variables to be influenced. Nonmarket strategy, therefore, focuses on shaping the wider landscape in which market competition occurs.
Businesses worldwide today grapple with multiple uncertainties due to sudden and daunting strategic challenges, such as trade tariffs, supply-chain issues, geopolitical tensions, and economic volatility. Most executives underinvest in terms of preparing to deal with these uncertainties, leaving significant value on the table, while the ability to address them is a significant source of competitive advantage.
How German chemical giant BASF responded to Europe’s energy crisis following Russia’s invasion of Ukraine is a great example of an effective nonmarket strategy. In 2022, it faced an existential threat: prices of natural gas (a resource it relied upon heavily as a feedstock and energy source) had increased tenfold, but, rather than focusing solely on market solutions such as hedging or raising prices, BASF deployed a sophisticated nonmarket strategy:
Outcome
BASF secured priority access to limited supplies and influenced the design of price caps and subsidy mechanisms, ensuring the industry weathered the crisis.
Beyond its technological excellence, the world’s largest chip maker partly owes its extraordinary success to its masterful nonmarket strategy at a time of great geopolitical uncertainty:
Outcome
TSMC ensured continued growth amid intensifying technological competition and, through its engagement with US policymakers, helped shaped the US 2022 CHIPS and Science Act, which provides $52bn in subsidies for domestic semiconductor production.
Rather than view nonmarket factors as constraints to be navigated, leaders should see them as strategic variables to be shaped and potential opportunities to create competitive advantage. In doing so, they reduce uncertainty and create value for their organizations and society.
Professor of Strategy and Leadership
Michael Yaziji is an award-winning author whose work spans leadership and strategy. He is recognized as a world-leading expert on non-market strategy and NGO-corporate relations and has a particular interest in ethical questions facing business leaders. His research includes the world’s largest survey on psychological drivers, psychological safety, and organizational performance and explores how human biases and self-deception can impact decision making and how they can be mitigated. At IMD, he is the co-Director of the Stakeholder Management for Boards training program.
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