The origins of customer-centricity with Seán Meehan
Professor Sean Meehan, the Dean of Faculty at IMD, discusses what makes a customer focussed company...
I by IMD is a business intelligence platform designed for today's leaders. We deliver expert-led insights, diverse perspectives, and practical learning tools to help decision-makers navigate critical business challenges.
August 28, 2026 • by Heather Cairns-Lee in Leadership • 7 min read
As Ted Lasso returns to Apple TV, we examine what leadership research says about the show’s optimism, teamwork, motivation, and genuine human concern – and why they beat command-and-control leadership. ...
Continue readingMarch 31, 2022 in Management Cast • 1 min read • Podcast available
Professor Sean Meehan, the Dean of Faculty at IMD, discusses what makes a customer focussed company...
March 31, 2022 • by Vanina Farber, Patrick Reichert in Brain Circuits • 3 min read
Social entrepreneurship is increasingly recognized as an innovative and sustainable approach to development, job creation and poverty alleviation. Philanthropic impact investors play a key role in building the social enterprise pipeline –...
March 30, 2022 • by Alyson Meister, Kathleen M. Pike, Daryl Tol in CEO Circle • 6 min read
Learn how to turn your worry about your employees’ mental health into constructive action....
March 30, 2022 • by Didier Cossin, Abraham Hongze Lu in Magazine • 12 min read
The governance aspect of ESG is a fundamental driver of environmental and social quality. Our experts outline the methodology required to ensure board-level leadership in sustainability....
March 30, 2022 • by Michael Watkins in Brain Circuits • 2 min read
There are seven critical questions you need to ask yourself as you are selecting the top team to lead your company....
March 29, 2022 • by Robert Hooijberg in Audio articles • 7 min read
Insurance take up on the continent is low, but Delphine Traoré, CEO of Allianz Africa, is confident that a wind of change is blowing....
March 29, 2022 • by Stefan Michel in Brain Circuits • 2 min read
Raising prices in times of inflation, even when necessary, can be a bit tricky. It's important to understand how your customers will react....
March 28, 2022 • by Michael Watkins in Magazine • 5 min read
There is no one-size-fits-all method to find the right solutions, but a ‘team engagement’ checklist will put you on the right track....
March 28, 2022 • by Karl Schmedders in Sustainability • 4 min read
Increasing the scope and price of carbon taxes is the most effective tool to reduce greenhouse gas emissions, says Professor Karl Schmedders....
March 28, 2022 • by Michael Watkins in Brain Circuits • 2 min read
When you take the helm of your organization, moving fast to get the right team in place is critical to your success....
March 25, 2022 • by Nele Dael in Leadership • 6 min read
We tend to overestimate our ability to judge others, but the latest assessment tests can measure our perceptions more accurately than ever before....
March 25, 2022 • by David Bach in Data in your Equity, Inclusion & Diversity strategy: friend or foe? • 5 min read
Companies must be obliged to take action, experts observe at an IMD/SIX Group webinar, as progress is not fast enough in Switzerland....
March 25, 2022 • by Richard Roi in Brain Circuits • 2 min read
Often, companies search far and wide for the right people – even when those candidates are sitting right in front of them....
March 24, 2022 • by Katharina Lange in Podcasts • 1 min read • Podcast available
Yale's Nicholas Christakis discusses his latest book with IMD Affiliate Professor of Leadership, Katharina Lange...
March 24, 2022 • by Corinne Post, Kaitlin Wowak, George Ball, David J. Ketchen Jr in Governance • 6 min read
Pharmaceutical products with the most serious defects are recalled 28 days sooner with women in the boardroom, research shows....
March 23, 2022 • by Karl Schmedders in Brain Circuits • 2 min read
The ultra-cheap money of past years has caused some corporates to develop some bad habits. Check where you stand with these questions....
March 23, 2022 • by Vivek Ramachandran in Magazine • 6 min read
Over the next decade, one of the most disruptive changes facing companies will be the need to take responsibility for every business in their supply chain, Vivek Ramachandran, CEO of Hong Kong-based...
March 23, 2022 • by George Kohlrieser in Audio articles • 5 min read
Respect and empathy for the person sitting on the other side of the table is key if a negotiation is to be a success....
March 22, 2022 • by Carlos Cordon in Brain Circuits • 2 min read
It’s important to understand when and how to protect your supply chain. Firms should forensically exam their whole chain to find weak links....
March 21, 2022 • by Ralf Seifert, Yara Kayyali Elalem, Işık Biçer in Audio articles • 6 min read
Cutting lead times, incentivizing local production and repurposing excess stock would have a huge positive impact on the environment, explain Ralf W Seifert, Yara Kayyali Elalem and Işik Biçer...
IEA chief Fatih Birol on the age of electricity, Europe’s strategic energy mistakes, the Hormuz shock – and why trust is now an energy asset.
Former ING and UBS CEO Ralph Hamers on leading “banking’s biggest digital transformation” – and why AI may redefine financial advice.
NATO futurist Florence Gaub on war, weak signals, Gen Z, and why leaders need not only foresight, but also science fiction to future-proof their organizations
Antoine Mayaud, a shareholder and member of the Association Familiale Mulliez (AFM) behind Decathlon and Auchan, explains how the family embedded entrepreneurship into its culture and processes, creating a system that repeatedly generates new businesses.
How COFCO International rebuilt trust under Chi Jingtao (Johnny) with alignment, values, and visible leadership.
The Frescobaldi formula: humility, reinvention, and stewardship across 30 generations – how to sustain a family business in changing times.
Dissent signals are data. Shift from blaming individuals to diagnosing the system, using friction to reveal operational bottlenecks.
Learn how fintech scale-ups turned insights into action via scoping, sensemaking, and enabling, plus a structured checklist for growth.
Explore seven sustainability tests that help boards align initiatives with value creation, resilience, and long-term corporate longevity
Join our monthly webinars to develop your leadership skills and explore trending topics.
Explore first person business intelligence from top minds curated for a global executive audience