AI and the COO: Operational excellence in the AI era
Artificial intelligence is reshaping the COO role from operational executor to architect of predictive, intelligent, and resilient enterprise systems....

April 2, 2026 • by Chloé Christopoulos in Coaching Corner • 6 min read • Audio available
Joanna's fear that setting boundaries would make her unkind cast her team adrift. Chloé Christopoulos says clarity and accountability are not departures from care, but expressions of it ...
Continue readingMarch 13, 2026 • by Carlos Cordon, Konstantinos Trantopoulos , Michael R. Wade in Artificial Intelligence • 6 min read
Artificial intelligence is reshaping the COO role from operational executor to architect of predictive, intelligent, and resilient enterprise systems....
March 13, 2026 • by Peter Vogel, Julia Binder in Best Practice in Sustainable Business Transformation • 11 min read
André Hoffmann has reshaped a 125-year legacy by redefining Roche’s identity, modernizing its governance, and anchoring the company in a renewed sense of purpose....
March 12, 2026 • by Susan Goldsworthy in I by IMD Podcasts • 7 min read • Podcast available
Once in pole position on the grid, Atlassian Williams F1 Team is rebuilding its competitive advantage. In conversation with Susan Goldsworthy, the company’s Chief Human Resources Officer, Ann Perrins, explains how people,...
March 12, 2026 • by Simon J. Evenett, Oliver Jones in Brain Circuits • 3 min read
Research indicates that 14% of companies report net positive effects from political risks that disrupted competitors, creating market openings to capitalize on temporary dislocations and long-term shifts in global trade patterns. Simon J...
March 11, 2026 • by Heather Cairns-Lee in Artificial Intelligence • 9 min read
AI may become one of the most significant leadership opportunities for women in decades. Its impact will depend on how capability, governance, and leadership are built around it....
March 11, 2026 • by Milda Mitkute in Brain Circuits • 3 min read
Milda Mitkute shares lessons from scaling second-hand clothes business Vinted into Lithuania’s first unicorn, and launching a new startup to make maths education more engaging and accessible for children. ...
March 11, 2026 • by I by IMD in Artificial Intelligence • 6 min read
AI is eroding entry-level roles, threatening future leaders. Erik Brynjolfsson warns organizations to rethink hiring and invest in strategic early-career talent....
March 10, 2026 • by Jean-François Manzoni in CEO Dialogue Series • 10 min read
Slawomir Krupa, CEO of Societe Generale, tells Jean-François Manzoni how restoring financial discipline and protecting the bank’s capacity to innovate under pressure helped restore faith in one of Europe’s oldest institutions...
March 10, 2026 • by Richard Roi, Luca Condosta in Brain Circuits • 3 min read
Non-linear career paths that deviate from the functional norm in some way can produce leaders who deliver more impact. Consult the checklist to see whether you are promoting people with more diverse...
March 10, 2026 • by Jean-François Manzoni in I by IMD Podcasts • 1 min read • Podcast available
Societe Generale CEO Slawomir Krupa on turnaround decisions, fintech pressure, and why long-term discipline beats short-term noise....
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