Three key actions for COOs in the AI era
Master AI-enabled operations: identify persistent bottlenecks, unite ops/data/IT in one hub, and design human-centered AI systems...
by Michael R. Wade, Konstantinos Trantopoulos , Mark J. Greeven Published October 13, 2026 in Brain Circuits • 3 min read
Two priorities will shape success in the next phase of ecosystem development:
Ecosystem success is not being held back by a lack of ambition or technology spending, but by underinvestment in the foundations of collaboration. Governance, integration, and learning matter more right now than algorithms.
The next phase is about converting the foundations into strategic advantage through better data sharing, coordination, clearer roles, and more deliberate leadership.
Professor of Strategy and Digital
Michael R Wade is Professor of Strategy and Digital at IMD and Director of the Global Center for Digital and AI Transformation. He directs a number of open programs such as Leading Digital and AI Transformation, Digital Transformation for Boards, Leading Digital Execution, Digital Transformation Sprint, Digital Transformation in Practice, Business Creativity and Innovation Sprint. He has written 10 books, hundreds of articles, and hosted popular management podcasts including Mike & Amit Talk Tech. In 2021, he was inducted into the Swiss Digital Shapers Hall of Fame.
Advisor and Research Fellow at IMD
Konstantinos Trantopoulos is a Senior Advisor and Fellow at IMD. He works with C-level executives, boards, and private equity investors on the strategic, commercial, and operational levers that drive growth and enterprise value. His work focuses on investments, capital allocation, commercial diligence, market dynamics, and how new technologies and AI reshape value creation. His insights have been featured in Harvard Business Review, MIT Sloan Management Review, California Management Review, MIS Quarterly, Industry and Innovation, Το Βήμα, and Forbes.
Professor of Management Innovation
Mark Greeven is Professor of Management Innovation at IMD, where he co-directs the Building Digital Ecosystems and Strategy for Future Readiness programs. Drawing on two decades of experience in research, teaching, and consulting in China, he explores how to organize innovation in a turbulent world. Greeven is a founding member of the Business Ecosystem Alliance. He is ranked on the Thinkers50 list of global management thinkers (2025, 2023).
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