How to reassure people about AI: A checklist for CHROs
CHROs can help businesses move past mistrust of AI and support workforce adoption. Ask yourself these six questions to make sure you’re easing the way and not piling on top-down pressure. ...

by I by IMD Published April 2, 2026 in Brain Circuits • 3 min read
Many companies create a skills inventory without a focus on what to do with it. Instead, define how skills intelligence will drive your transformation strategy.
Engage early with vendors to validate plans, highlight pitfalls such as data silos, and ensure you follow best practices.
Persuading executives to invest in the approach is essential to strategic success. Champions must speak their language; highlighting the link between skills transformation and wider commercial outcomes. Showcasing strong ROI will spark senior-level engagement.
Successful skills-powered strategies are driven by the C-suite. When senior executives designate a business priority, managers and employees listen.
Design skills platforms for people, not the organizational chart, and make skills visibility a part of the day-to-day employee experience so people naturally engage without having to do extra work.
Employees may be resistant if platforms are unintuitive or time-consuming. Frame the change as offering opportunities for professional growth so they don’t perceive it is threatening.
This will yield enhanced insights into in-house skills and deficiencies. Intuitive, employee-centric platforms, similar to consumer apps, make it easier to identify and facilitate matches between employees and opportunities. And real-time updates will optimize talent management at the pace the business requires.
Putting skills first will enable you to deploy them where they matter most, help prepare for disruption, and unlock new levels of productivity.
Vice President of Insights and Impact, Gloat
Global Vice President of Solution Consulting, Gloat
Mike Worthington is the Global Vice President of Solution Consulting at Gloat, where he helps organizations harness the power of AI and skills-based talent strategies to transform workforce planning. With extensive experience advising global enterprises on talent marketplaces and workforce agility, Mike partners with business leaders to design and implement scalable, employee-centric solutions that unlock skills visibility and drive business growth.
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