The Hague

Smart city ranking
23 Out of 118
28 in 2020
BBB BBB in 2020
Factor ratings
A Structures
BBB Technologies
Group
1
All ratings range from AAA to D

Background Information

City Population 770,000 (Eurostat)
Country 2016 2017 2018 2019 1 yr change
HDI 0.929 0.932 0.934 0.944 +0.010
Life expectancy at birth 81.9 82.0 82.1 82.3 +0.2
Expected years of schooling 18.0 18.0 18.0 18.5 +0.5
Mean years of schooling 12.2 12.2 12.2 12.4 +0.2
GNI per capita (PPP $) 47,008 48,994 50,013 57,707 +7,694

Priority Areas

From a list of 15 indicators, survey respondents were asked to select 5 that they perceived as the most urgent for their city. This is the total bar. The higher the percentage of responses per area, the greater the priority for the city.

The left hand section of each bar shows the Alignment - the proportion of those respondents who also answered the corresponding survey questions low. A strong Alignment implies that these areas also demand priority attention.

% of respondents who chose the Priority Area
0%
20%
40%
60%
80%100%
affordable housing
66.0%
security
56.9%
health services
39.6%
road congestion
36.6%
basic amenities
31.1%
school education
29.4%
green spaces
28.5%
air pollution
28.0%
public transport
27.3%
unemployment
26.6%
recycling
25.4%
citizen engagement
18.9%
fulfilling employment
14.8%
social mobility
14.7%
corruption
11.9%

Attitudes

% of respondents who agree or strongly agree with the statement
0%
20%
40%
60%
80%100%
You are willing to concede personal data in order to improve traffic congestion
57.5%
You are comfortable with face recognition technologies to lower crime
61.7%
You feel the availability of online information has increased your trust in authorities
61.7%
The proportion of your day-to-day payment transactions that are non-cash (% of transactions)
76.4%
Legend
City
Group Mean

Structures

Health & Safety
Score
0
20
40
60
80100
Basic sanitation meets the needs of the poorest areas
67.4
Recycling services are satisfactory
67.8
Public safety is not a problem
54.8
Air pollution is not a problem
40.4
Medical services provision is satisfactory
76.1
Finding housing with rent equal to 30% or less of a monthly salary is not a problem
30.3
Mobility
Score
0
20
40
60
80100
Traffic congestion is not a problem
34.8
Public transport is satisfactory
70.4
Opportunities (Work & School)
Score
0
20
40
60
80100
Employment finding services are readily available
68.4
Most children have access to a good school
76.6
Lifelong learning opportunities are provided by local institutions
62.4
Businesses are creating new jobs
63.8
Minorities feel welcome
59.8
Activities
Score
0
20
40
60
80100
Green spaces are satisfactory
65.4
Cultural activities (shows, bars, and museums) are satisfactory
76.9
Governance
Score
0
20
40
60
80100
Information on local government decisions are easily accessible
60.4
Corruption of city officials is not an issue of concern
53.2
Residents contribute to decision making of local government
52.3
Residents provide feedback on local government projects
59.9
Legend
Min
City
Mean
Max

Technologies

Health & Safety
Score
0
20
40
60
80100
Online reporting of city maintenance problems provides a speedy solution
51.9
A website or App allows residents to easily give away unwanted items
55.8
Free public wifi has improved access to city services
53.2
CCTV cameras has made residents feel safer
56.3
A website or App allows residents to effectively monitor air pollution
37.3
Arranging medical appointments online has improved access
64.8
Mobility
Score
0
20
40
60
80100
Car-sharing Apps have reduced congestion
35.9
Apps that direct you to an available parking space have reduced journey time
40.8
Bicycle hiring has reduced congestion
46.9
Online scheduling and ticket sales has made public transport easier to use
59.7
The city provides information on traffic congestion through mobile phones
46.8
Opportunities (Work & School)
Score
0
20
40
60
80100
Online access to job listings has made it easier to find work
66.2
IT skills are taught well in schools
53.8
Online services provided by the city has made it easier to start a new business
49.2
The current internet speed and reliability meet connectivity needs
65.1
Activities
Score
0
20
40
60
80100
Online purchasing of tickets to shows and museums has made it easier to attend
70.7
Governance
Score
0
20
40
60
80100
Online public access to city finances has reduced corruption
41.2
Online voting has increased participation
48.7
An online platform where residents can propose ideas has improved city life
50.4
Processing Identification Documents online has reduced waiting times
55.8
Legend
Min
City
Mean
Max

Background Information

City Population 770,000 (Eurostat)
Country 2016 2017 2018 2019 1 yr change
HDI 0.929 0.932 0.934 0.944 +0.010
Life expectancy at birth 81.9 82.0 82.1 82.3 +0.2
Expected years of schooling 18.0 18.0 18.0 18.5 +0.5
Mean years of schooling 12.2 12.2 12.2 12.4 +0.2
GNI per capita (PPP $) 47,008 48,994 50,013 57,707 +7,694

Priority Areas

From a list of 15 indicators, survey respondents were asked to select 5 that they perceived as the most urgent for their city. This is the total bar. The higher the percentage of responses per area, the greater the priority for the city.

The left hand section of each bar shows the Alignment - the proportion of those respondents who also answered the corresponding survey questions low. A strong Alignment implies that these areas also demand priority attention.

% of respondents who chose the Priority Area
0%
20%
40%
60%
80%100%
affordable housing
66.0%
security
56.9%
health services
39.6%
road congestion
36.6%
basic amenities
31.1%
school education
29.4%
green spaces
28.5%
air pollution
28.0%
public transport
27.3%
unemployment
26.6%
recycling
25.4%
citizen engagement
18.9%
fulfilling employment
14.8%
social mobility
14.7%
corruption
11.9%

Attitudes

% of respondents who agree or strongly agree with the statement
0%
20%
40%
60%
80%100%
You are willing to concede personal data in order to improve traffic congestion
57.5%
You are comfortable with face recognition technologies to lower crime
61.7%
You feel the availability of online information has increased your trust in authorities
61.7%
The proportion of your day-to-day payment transactions that are non-cash (% of transactions)
76.4%
Legend
City
Group Mean

Structures

Health & Safety
Score
0
20
40
60
80100
Basic sanitation meets the needs of the poorest areas
67.4
Recycling services are satisfactory
67.8
Public safety is not a problem
54.8
Air pollution is not a problem
40.4
Medical services provision is satisfactory
76.1
Finding housing with rent equal to 30% or less of a monthly salary is not a problem
30.3
Mobility
Score
0
20
40
60
80100
Traffic congestion is not a problem
34.8
Public transport is satisfactory
70.4
Opportunities (Work & School)
Score
0
20
40
60
80100
Employment finding services are readily available
68.4
Most children have access to a good school
76.6
Lifelong learning opportunities are provided by local institutions
62.4
Businesses are creating new jobs
63.8
Minorities feel welcome
59.8
Activities
Score
0
20
40
60
80100
Green spaces are satisfactory
65.4
Cultural activities (shows, bars, and museums) are satisfactory
76.9
Governance
Score
0
20
40
60
80100
Information on local government decisions are easily accessible
60.4
Corruption of city officials is not an issue of concern
53.2
Residents contribute to decision making of local government
52.3
Residents provide feedback on local government projects
59.9
Legend
Min
City
Mean
Max

Technologies

Health & Safety
Score
0
20
40
60
80100
Online reporting of city maintenance problems provides a speedy solution
51.9
A website or App allows residents to easily give away unwanted items
55.8
Free public wifi has improved access to city services
53.2
CCTV cameras has made residents feel safer
56.3
A website or App allows residents to effectively monitor air pollution
37.3
Arranging medical appointments online has improved access
64.8
Mobility
Score
0
20
40
60
80100
Car-sharing Apps have reduced congestion
35.9
Apps that direct you to an available parking space have reduced journey time
40.8
Bicycle hiring has reduced congestion
46.9
Online scheduling and ticket sales has made public transport easier to use
59.7
The city provides information on traffic congestion through mobile phones
46.8
Opportunities (Work & School)
Score
0
20
40
60
80100
Online access to job listings has made it easier to find work
66.2
IT skills are taught well in schools
53.8
Online services provided by the city has made it easier to start a new business
49.2
The current internet speed and reliability meet connectivity needs
65.1
Activities
Score
0
20
40
60
80100
Online purchasing of tickets to shows and museums has made it easier to attend
70.7
Governance
Score
0
20
40
60
80100
Online public access to city finances has reduced corruption
41.2
Online voting has increased participation
48.7
An online platform where residents can propose ideas has improved city life
50.4
Processing Identification Documents online has reduced waiting times
55.8
Legend
Min
City
Mean
Max