Milan

Smart city ranking
81 Out of 118
74 in 2020
CCC CCC in 2020
Factor ratings
CCC Structures
CCC Technologies
Group
3
All ratings range from AAA to D

Background Information

City Population 1,410,000 (Eurostat)
Country 2016 2017 2018 2019 1 yr change
HDI 0.878 0.881 0.883 0.892 +0.009
Life expectancy at birth 83.0 83.2 83.4 83.5 +0.1
Expected years of schooling 16.2 16.2 16.2 16.1 -0.1
Mean years of schooling 10.2 10.2 10.2 10.4 +0.2
GNI per capita (PPP $) 34,818 35,573 36,141 42,776 +6,635

Priority Areas

From a list of 15 indicators, survey respondents were asked to select 5 that they perceived as the most urgent for their city. This is the total bar. The higher the percentage of responses per area, the greater the priority for the city.

The left hand section of each bar shows the Alignment - the proportion of those respondents who also answered the corresponding survey questions low. A strong Alignment implies that these areas also demand priority attention.

% of respondents who chose the Priority Area
0%
20%
40%
60%
80%100%
air pollution
73.8%
security
52.3%
unemployment
50.0%
road congestion
45.4%
affordable housing
42.9%
fulfilling employment
36.7%
corruption
30.1%
public transport
29.2%
green spaces
21.0%
recycling
17.8%
school education
15.6%
social mobility
15.4%
basic amenities
12.7%
citizen engagement
11.9%
health services
11.4%

Attitudes

% of respondents who agree or strongly agree with the statement
0%
20%
40%
60%
80%100%
You are willing to concede personal data in order to improve traffic congestion
57.7%
You are comfortable with face recognition technologies to lower crime
72.4%
You feel the availability of online information has increased your trust in authorities
55.3%
The proportion of your day-to-day payment transactions that are non-cash (% of transactions)
64.6%
Legend
City
Group Mean

Structures

Health & Safety
Score
0
20
40
60
80100
Basic sanitation meets the needs of the poorest areas
66.6
Recycling services are satisfactory
81.3
Public safety is not a problem
45.3
Air pollution is not a problem
23.5
Medical services provision is satisfactory
65.7
Finding housing with rent equal to 30% or less of a monthly salary is not a problem
65.5
Mobility
Score
0
20
40
60
80100
Traffic congestion is not a problem
24.9
Public transport is satisfactory
54.8
Opportunities (Work & School)
Score
0
20
40
60
80100
Employment finding services are readily available
38.9
Most children have access to a good school
63.8
Lifelong learning opportunities are provided by local institutions
57.3
Businesses are creating new jobs
43.5
Minorities feel welcome
45.0
Activities
Score
0
20
40
60
80100
Green spaces are satisfactory
60.2
Cultural activities (shows, bars, and museums) are satisfactory
79.8
Governance
Score
0
20
40
60
80100
Information on local government decisions are easily accessible
56.3
Corruption of city officials is not an issue of concern
35.1
Residents contribute to decision making of local government
34.3
Residents provide feedback on local government projects
44.4
Legend
Min
City
Mean
Max

Technologies

Health & Safety
Score
0
20
40
60
80100
Online reporting of city maintenance problems provides a speedy solution
54.3
A website or App allows residents to easily give away unwanted items
57.3
Free public wifi has improved access to city services
53.3
CCTV cameras has made residents feel safer
59.6
A website or App allows residents to effectively monitor air pollution
46.4
Arranging medical appointments online has improved access
71.9
Mobility
Score
0
20
40
60
80100
Car-sharing Apps have reduced congestion
45.6
Apps that direct you to an available parking space have reduced journey time
48.2
Bicycle hiring has reduced congestion
51.4
Online scheduling and ticket sales has made public transport easier to use
70.2
The city provides information on traffic congestion through mobile phones
51.1
Opportunities (Work & School)
Score
0
20
40
60
80100
Online access to job listings has made it easier to find work
62.9
IT skills are taught well in schools
48.2
Online services provided by the city has made it easier to start a new business
51.6
The current internet speed and reliability meet connectivity needs
55.3
Activities
Score
0
20
40
60
80100
Online purchasing of tickets to shows and museums has made it easier to attend
81.1
Governance
Score
0
20
40
60
80100
Online public access to city finances has reduced corruption
41.0
Online voting has increased participation
41.0
An online platform where residents can propose ideas has improved city life
50.2
Processing Identification Documents online has reduced waiting times
64.8
Legend
Min
City
Mean
Max

Background Information

City Population 1,410,000 (Eurostat)
Country 2016 2017 2018 2019 1 yr change
HDI 0.878 0.881 0.883 0.892 +0.009
Life expectancy at birth 83.0 83.2 83.4 83.5 +0.1
Expected years of schooling 16.2 16.2 16.2 16.1 -0.1
Mean years of schooling 10.2 10.2 10.2 10.4 +0.2
GNI per capita (PPP $) 34,818 35,573 36,141 42,776 +6,635

Priority Areas

From a list of 15 indicators, survey respondents were asked to select 5 that they perceived as the most urgent for their city. This is the total bar. The higher the percentage of responses per area, the greater the priority for the city.

The left hand section of each bar shows the Alignment - the proportion of those respondents who also answered the corresponding survey questions low. A strong Alignment implies that these areas also demand priority attention.

% of respondents who chose the Priority Area
0%
20%
40%
60%
80%100%
air pollution
73.8%
security
52.3%
unemployment
50.0%
road congestion
45.4%
affordable housing
42.9%
fulfilling employment
36.7%
corruption
30.1%
public transport
29.2%
green spaces
21.0%
recycling
17.8%
school education
15.6%
social mobility
15.4%
basic amenities
12.7%
citizen engagement
11.9%
health services
11.4%

Attitudes

% of respondents who agree or strongly agree with the statement
0%
20%
40%
60%
80%100%
You are willing to concede personal data in order to improve traffic congestion
57.7%
You are comfortable with face recognition technologies to lower crime
72.4%
You feel the availability of online information has increased your trust in authorities
55.3%
The proportion of your day-to-day payment transactions that are non-cash (% of transactions)
64.6%
Legend
City
Group Mean

Structures

Health & Safety
Score
0
20
40
60
80100
Basic sanitation meets the needs of the poorest areas
66.6
Recycling services are satisfactory
81.3
Public safety is not a problem
45.3
Air pollution is not a problem
23.5
Medical services provision is satisfactory
65.7
Finding housing with rent equal to 30% or less of a monthly salary is not a problem
65.5
Mobility
Score
0
20
40
60
80100
Traffic congestion is not a problem
24.9
Public transport is satisfactory
54.8
Opportunities (Work & School)
Score
0
20
40
60
80100
Employment finding services are readily available
38.9
Most children have access to a good school
63.8
Lifelong learning opportunities are provided by local institutions
57.3
Businesses are creating new jobs
43.5
Minorities feel welcome
45.0
Activities
Score
0
20
40
60
80100
Green spaces are satisfactory
60.2
Cultural activities (shows, bars, and museums) are satisfactory
79.8
Governance
Score
0
20
40
60
80100
Information on local government decisions are easily accessible
56.3
Corruption of city officials is not an issue of concern
35.1
Residents contribute to decision making of local government
34.3
Residents provide feedback on local government projects
44.4
Legend
Min
City
Mean
Max

Technologies

Health & Safety
Score
0
20
40
60
80100
Online reporting of city maintenance problems provides a speedy solution
54.3
A website or App allows residents to easily give away unwanted items
57.3
Free public wifi has improved access to city services
53.3
CCTV cameras has made residents feel safer
59.6
A website or App allows residents to effectively monitor air pollution
46.4
Arranging medical appointments online has improved access
71.9
Mobility
Score
0
20
40
60
80100
Car-sharing Apps have reduced congestion
45.6
Apps that direct you to an available parking space have reduced journey time
48.2
Bicycle hiring has reduced congestion
51.4
Online scheduling and ticket sales has made public transport easier to use
70.2
The city provides information on traffic congestion through mobile phones
51.1
Opportunities (Work & School)
Score
0
20
40
60
80100
Online access to job listings has made it easier to find work
62.9
IT skills are taught well in schools
48.2
Online services provided by the city has made it easier to start a new business
51.6
The current internet speed and reliability meet connectivity needs
55.3
Activities
Score
0
20
40
60
80100
Online purchasing of tickets to shows and museums has made it easier to attend
81.1
Governance
Score
0
20
40
60
80100
Online public access to city finances has reduced corruption
41.0
Online voting has increased participation
41.0
An online platform where residents can propose ideas has improved city life
50.2
Processing Identification Documents online has reduced waiting times
64.8
Legend
Min
City
Mean
Max