Having a framework to speak up and add value
I once coached a senior executive who had just been promoted from VP of customer experience (CX) to SVP of real estate development at a large bank. She went from being the go-to CX expert to feeling out of her depth in meetings with architects and developers. Her confidence plummeted.
I asked her a simple question: “What unique value can you bring to these meetings?” That’s when the lightbulb went on. I encouraged her to use the following phrase to interject in meetings: “Based on my expertise in CX, I have an idea…” This prompt worked brilliantly. Once you’ve identified your personal brand superpowers, this can work for you too.
It is about defining your unique expertise, staying in your lane, and communicating your value. When you know your brand strengths, you have a go-to lens and vocabulary. You don’t have to dominate the room; you just have to show up and contribute with clarity. That’s how you build credibility, especially in high-stakes contexts.
Entering high-stakes situations with focus and calm
Before giving a keynote at her company’s global leadership summit, one CEO I coached told me she felt panicked. It was a defining moment. As she stepped onstage, she took a deep breath and repeated to herself: “I’m a world-class strategic thinker who leads with empathy. That’s what got me here.”
That simple reminder was all she needed to reset and step out onstage with confidence.
You can do the same. Remind yourself that while you don’t know everything, you do have unique, valued strengths. When you’re clear on your personal brand, you can take the stage with a grounded, confident mindset.
You don’t need to have all the answers; no one does. Instead, anchor yourself in the unique value you know you bring.
Taking control of your narrative
One of the biggest boosts to both confidence and credibility comes from owning how others perceive you. When you actively reinforce your brand, you don’t have to worry about being misunderstood.
A few years ago, a corporate lawyer, originally from India, told me she felt her accent was holding her back. “I don’t want to be known as the immigrant,” she said. “I want to be seen for my expertise.”
I encouraged her to shift the frame. Instead of trying to erase her accent, she began introducing herself as “a corporate lawyer with global experience”. Her accent served as evidence of her valuable global experience, and her confidence soared. She noticed people started responding to her differently.
Here’s the question for you: What part of your identity are you hiding, and how might you create a narrative that highlights the value you provide?