AI: a dystopian future for academic freedom?
April 23, 2024 • by Jerry Davis in Technology • 9 min read
GenAI can deliver cost and productivity benefits for colleges and students, but there is a dark side....
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How AI can coach us to improve how we communicate
AI-powered coaching tools help executives sharpen leadership, reveal blind spots, and enhance skills when combined with human expertise and frameworks....
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AI and the hidden climate cost of ‘dark data’
April 22, 2024 • by José Parra Moyano, Christine Legner, Konrad Schulte in Technology • 6 min read
Training and fine-tuning AI models requires troves of data, but storing and processing that data is financially and environmentally costly. Here are three ways to address the problem....
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How ChatGPT can unchain you from mundane office lifeÂ
April 18, 2024 • by Quentin Gallea in Technology • 8 min read
GenAI will allow human talent to focus on more creative, complex tasks, leading to greater job satisfaction and well-being....
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How AI gives Taobao’s one billion customers the personal touch
Chris Tung is President of Strategic Development at Chinese e-commerce multinational Alibaba Group. He tells Amit Joshi how the company is integrating AI to optimize its customer experience....
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AI-as-a-Service: be prepared for the next waveÂ
April 15, 2024 • by Annabelle Gawer in Technology • 8 min read
AI-as-a-Service will impact executives and their strategic decisions. It’s crucial to assess the benefits and repercussions it will bring....
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Keeping the human touch: Why people remain essential in the age of AI
Artificial intelligence (AI) is transforming every sector, from retail and marketing to education and healthcare. In this new landscape, asks IMD’s Amit Joshi, what is the value of the human touch?...
Navigating GenAI’s ethical risks to score competitive valueÂ
As new technologies continually emerge, organizations must determine what technology is potentially disruptive and what is merely a shiny object. Generative artificial intelligence (GenAI) is a case in point, argues Tomoko Yokoi....
Do companies still need a Chief Digital Officer?Â
While a CDO can offer substantial benefits in steering digital transformation, fostering innovation, and achieving competitive advantage, organizations should assess whether these objectives can be met through the existing executive structure....
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