The web page enterprise
Creating an enterprise typically requires capital, labor, supplies, distribution, and a legal entity. Each of these is accessed through rule-bound markets, and the rules are largely set by national governments. Because each government sets different rules (creating a specific “institutional terroir”), we see very different ways of structuring business around the world. That’s why, for instance, ride-hailing companies look so different in the US, Germany, India, and Indonesia.
In 2016, I published a law review article that speculated about the “web page enterprise.” If you’ve ever right-clicked on a web page, you see that underlying the lovely image that appears on your screen is a bunch of ugly code. The code orchestrates inputs and creates outputs: calling on APIs, pulling information from SQL databases, querying user inputs, and implementing algorithms to combine these inputs and create the page you see. (A note to the nerds among you: yes, I left some things out.) A web page is a lot like a firm, coordinating various factors and producing an output. Indeed, many online retailers are nothing but a web page, taking orders, forwarding them to vendors or delivery services, collecting payments, and distributing them to providers, like a virtual vending machine.
As I put it then: “Nikefication turned the corporation into a nexus-of-contracts, organizationally separating design from production and distribution. Entrepreneurs grew skilled at assembling contractors into a virtual enterprise. More recently, we have seen Uberization, which allows on-demand labor to be contracted by the task via online platforms. Uberization threatens to turn jobs into tasks, to the detriment of labor. Every input into the enterprise becomes possible to rent rather than to buy, and employee-free organizations are increasingly feasible.”