1 – Build meaning and intellectual curiosity
“People are the most important thing within the business,” Tulikoura says. “If you have an amazing team, you can do so much and create so much more value.”
She advocates a focus less on financial incentives and more on building meaning. “For some, the money is the key,” she says, “but, more often, it’s about how people feel in real life. In other words, how they experience their work, how they’re led, how they grow.”
When it comes to hiring, Tulikoura prizes curiosity and a sense of direction over pure technical ability. “Of course, you have to understand finance as the base minimum,” she says. “But what I’m looking for is common sense, proactivity, self-leadership, curiosity, self-development. Those are critical.”
As she explains, curiosity stands out as a recurring theme. “If I think about my team, what I want from them is that they are proactive. They think, they analyse, they are supportive, they ask questions. They want to understand the business.”
For Tulikoura, transformation starts with belief. “I’ve learned that transformation isn’t about changing systems first,” she says. “It’s about helping people believe again that they can shape the future.”
That belief is built over time, based on the “little wins” and steady, open communication. “My formula is communication and transparency,” she says. “That’s what keeps people motivated in the long run.”