BCG’s Martin Reeves traces the messy human journey behind one of tech’s most contagious features – and what it reveals about innovation, behavior, and unintended consequences. ...
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May 25, 2023 in I by IMD Book Club • 7 min read
In the quest for efficiency many organizations have forgotten the human side of customer service, says John Sills, author of The Human Experience. If in doubt, be human...
YouTubeApril 21, 2023 in I by IMD Book Club • 6 min read
Fostering curiosity and considering people’s lived experience can increase well-being, motivation, and productivity in the workplace....
YouTubeTraditional manufacturing and service companies need to leverage the new and explosive power of data and digital ecosystems to be competitive in the future, says IMD Professor of Strategy and Digital Transformation...
YouTubeTo be an agile leader, you must foster your emotional intelligence. While many executives find it frightening to allow themselves to be emotional in a professional setting, it’s required to have the...
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July 1, 2022 • by Anand Narasimhan, Stefan Michel, Karl Schmedders, Robert Hooijberg, Susan Goldsworthy, Alyson Meister, Katharina Lange, Shlomo Ben-Hur in I by IMD Book Club • 7 min read
From dealing with burnout and bullsh*t to the joys of friendship and climbing mountains, IMD professors offer a varied choice of summer reading material...
To boost company performance, executives must support the competitiveness of their countries and embrace public-private collaboration to help articulate and implement national strategy, say IMD Professors Arturo Bris and Phil Rosenzweig....
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