Beyond products: Why customer centricity is the key to long-term growth 

How to make life better for customers and create a more successful organization

25 May 2023 in I by IMD Book Club • 7 min read

In the quest for efficiency many organizations have forgotten the human side of customer service, says John Sills, author of The Human Experience. If in doubt, be human...

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How to create a culture of belonging in the workplace

21 April 2023 in I by IMD Book Club • 6 min read

Fostering curiosity and considering people’s lived experience can increase well-being, motivation, and productivity in the workplace....

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Harnessing the power of data and digital ecosystems for competitive advantage

24 March 2023 • by Mohan Subramaniam in I by IMD Book Club • 7 min read

Traditional manufacturing and service companies need to leverage the new and explosive power of data and digital ecosystems to be competitive in the future, says IMD Professor of Strategy and Digital Transformation...

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Next-gen leaders hold key to faster progress on sustainability

21 October 2022 • by Salvatore Cantale in I by IMD Book Club • 5 min read

The next generation of business leaders can play a vital role in speeding up progress on sustainability, according to leadership expert Clarke Murphy. ...

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Emotional intelligence may be the key to an agile organization

9 September 2022 • by Silke Mischke in I by IMD Book Club • 4 min read

To be an agile leader, you must foster your emotional intelligence. While many executives find it frightening to allow themselves to be emotional in a professional setting, it’s required to have the...

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Books to inspire, inform and entertain 

1 July 2022 • by Anand Narasimhan, Stefan Michel, Karl Schmedders, Robert Hooijberg, Susan Goldsworthy, Alyson Meister, Katharina Lange, Shlomo Ben-Hur in I by IMD Book Club • 7 min read

From dealing with burnout and bullsh*t to the joys of friendship and climbing mountains, IMD professors offer a varied choice of summer reading material ...

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Agility is what you need to future-proof your business  

20 May 2022 • by Stéphane J. G. Girod in I by IMD Book Club • 5 min read

Any company that wants to last needs to learn the art of agility, best understood as creating flexibility and fostering entrepreneurship at the strategic, organizational and management levels....

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Geographical location – or helping to create it – dictates companies’ success

29 April 2022 • by Arturo Bris, Philip Rosenzweig in I by IMD Book Club • 7 min read

To boost company performance, executives must support the competitiveness of their countries and embrace public-private collaboration to help articulate and implement national strategy, say IMD Professors Arturo Bris and Phil Rosenzweig....

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The holistic approach to value capture – ask four questions

25 February 2022 • by Salvatore Cantale in I by IMD Book Club • 8 min read

An award-winning book on business model innovation helps leaders engineer their way to success by reframing their businesses in today’s virtual setting...

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I by IMD Book Club: 2022 reading list

1 February 2022 in I by IMD Book Club • 6 min read

Our first four books look at topics we believe are relevant for executives right now - from China's retail revolution to how to innovate your business model, supply chain strategy management and...

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