What ripples do you create?

How our energy impacts others: three research-based facts

1. We are pack animals

We are wired to watch others and long to belong to – or at least be acknowledged by –our tribe of choice: family, team, clients, bosses.

2. Our physiology changes when we interact with others

Our physiology – brain waves, heart rate, adrenalin production – changes when we interact with others, and a growing body of evidence shows that we synchronize nonverbal expressions and the physiological mechanisms underlying them, potentially influencing cooperation (see Physiological synchrony is associated with cooperative success in real-life interactions).

3. Negativity bias

Our ‘negative’ energy – bad mood, harsh words, unpleasant behaviors – on average affects others four times more powerfully than our positive energy due to negativity bias (see How good leaders can be bad role models).

Three ways to send out positive ripples

1. Mind your voice

While your body language is less visible on video, your voice is even more important. Keep your voice friendly and engaging, and find out how your ‘everyday’ voice comes across by asking trusted friends.

2. Check your resting face

When you listen, especially during a video call, what feelings does your ‘resting’ face convey? It might come across as sad, skeptical, or disengaged, although you are simply listening. Ask others what reactions your resting face inspires in them, and observe it yourself by watching recordings.

3. Tweak your messages

We send and receive multiple messages every day. Have you ever stopped to consider what ‘tone’ yours have? Create a positive ripple with a kind remark, cheerful sign-off, or emoji. These small gestures go a long way to creating a more positive and encouraging digital environment.