2 – Data: Design for access, quality, and effectiveness
The second dimension of successful AI adoption focuses on data. Commentators often warn of the pitfalls here with the mantra “garbage in, garbage out.” AI’s effectiveness depends on the quality and accessibility of data, yet organizations often lack the volume, diversity, or structure required for effective AI training. The key is to look at data in terms of access rather than just ownership. You may “own” data but cannot use it because of a lack of consent. But there is also data you do not own but can access.
Data collaboration platforms enable organizations to train AI models while safeguarding privacy. These systems work by sending algorithms to where the data is stored, rather than moving data into the organization to train the tool. This ensures personal information remains securely stored at its source without impeding analysis.
Such platforms range from proprietary services offered by private companies to open-source solutions used by organizations or consortia. The widespread use of such platforms underlines the growing recognition of the value of securely tapping into shared or sensitive data. Importantly, these tools can address a critical challenge for AI development: the lack of high-quality training data. For instance, hospitals and pharmaceutical companies can collectively train algorithms to support enhanced diagnostics or treatments without sharing raw data.
In more complex B2B environments, where regulations or privacy concerns prevent companies from using customer data to train AI models, these platforms allow firms to train algorithms while being impeccable in respecting privacy and facilitating compliance and innovation.
By maintaining privacy while enabling insights, data collaboration platforms are unlocking new possibilities across industries, from healthcare to autonomous vehicles, while navigating the growing complexities of data regulation.
Be aware, though, that just because you can measure it doesn’t mean that you need to. As the management expert Peter Drucker observed: “What gets measured gets managed… even if it’s pointless to measure and manage it.”