
How CXOs can lead transformation in the AI era
The role of the Chief Experience Officer (CXO) is undergoing a profound transformation in the age of AI. Here are the tools and strategies to lead this transformation effectively....

by Susanne May Published May 27, 2025 in Brain Circuits ⢠4 min read
To meet the challenges of the AI-first age, leaders must let go of many traditional notions of strategy, become AI-literate and center strategy on AI.
AI is not simply transforming industries: itās a company-wide transformation that requires rewiring leadership at every level. To meet the challenges of the AI-first age, leaders must let go of many traditional notions of strategy, become AI-literate and center strategy on AI.

Founder and CEO of May & Company
Susanne May is the founder and CEO of May & Company. She is a global expert in organizational culture and leadership with 30 years of experience. May pioneered a hybrid model combining strategic consulting with CultureUp, a SaaS platform for activating culture at scale. She has advised organizations including the World Bank, World Economic Forum, The Walt Disney Company, and UNICEF, helping leaders and teams align culture and strategy to drive sustainable performance.

June 10, 2026 ⢠by Michael R. Wade, Konstantinos Trantopoulos in AI
The role of the Chief Experience Officer (CXO) is undergoing a profound transformation in the age of AI. Here are the tools and strategies to lead this transformation effectively....

May 28, 2026 ⢠by Faisal Hoque, Paul Scade , Pranay Sanklecha in AI
Following on from our Brain Circuit on the risks that can arise from your own implementation of AI, hereās how to defend against external disruption. ...

May 20, 2026 ⢠by Faisal Hoque, Paul Scade , Pranay Sanklecha in AI
AI poses dual threats to organizations. Hereās how to manage the negative consequences that can arise from your own implementation of AI....

April 22, 2026 ⢠by Prashant Saxena in AI
As generative AI erases the visible difference between real and fabricated content, authenticity becomes a strategic imperative. Prashant Saxena explains why perceived authenticity depends on three factors operating together and shows how...
Thinking Fast and Slow by Daniel KahnemanĀ

Founder and CEO of May & Company
Susanne May is the founder and CEO of May & Company. She is a global expert in organizational culture and leadership with 30 years of experience. May pioneered a hybrid model combining strategic consulting with CultureUp, a SaaS platform for activating culture at scale. She has advised organizations including the World Bank, World Economic Forum, The Walt Disney Company, and UNICEF, helping leaders and teams align culture and strategy to drive sustainable performance.

June 10, 2026 ⢠by Michael R. Wade, Konstantinos Trantopoulos in AI
The role of the Chief Experience Officer (CXO) is undergoing a profound transformation in the age of AI. Here are the tools and strategies to lead this transformation effectively....

May 28, 2026 ⢠by Faisal Hoque, Paul Scade , Pranay Sanklecha in AI
Following on from our Brain Circuit on the risks that can arise from your own implementation of AI, hereās how to defend against external disruption. ...

May 20, 2026 ⢠by Faisal Hoque, Paul Scade , Pranay Sanklecha in AI
AI poses dual threats to organizations. Hereās how to manage the negative consequences that can arise from your own implementation of AI....

April 22, 2026 ⢠by Prashant Saxena in AI
As generative AI erases the visible difference between real and fabricated content, authenticity becomes a strategic imperative. Prashant Saxena explains why perceived authenticity depends on three factors operating together and shows how...
Explore first person business intelligence from top minds curated for a global executive audience