The business value of gamification: Pathways to customer retention
Customer retention is a long-term endeavor. By securely locking customers into a game, firms can generate more value from them and gain a crucial competitive edge....
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Konstantinos Trantopoulos
Konstantinos Trantopoulos is an Advisor and Fellow at IMD. He collaborates with senior executives across global markets to shape strategies and guide investments that drive growth and profitability. His current focus is on how companies can leverage AI to create and capture value. His insights have been featured in leading outlets such as Harvard Business Review, MIT Sloan Management Review, California Management Review, MIS Quarterly, Το Βήμα, and Forbes. Konstantinos is also the co-author of Twin Transformation, available on Amazon.
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IMD’s AI Safety Clock ticks closer to midnight
Breakthroughs in agentic AI, open-source development, and closer collaboration between AI companies and the defense sector have significantly raised the AI risk profile. These developments have compelled us to advance the AI...
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