Artificial Intelligence

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AI and the CXO: Redefining customer experience in the age of AI

January 23, 2026 • by Michael R. Wade, Konstantinos Trantopoulos in Artificial Intelligence • 8 min read

To create the best customer experience, CXOs should leverage AI to build dynamic systems that adapt in real time to customer needs. We explore how leading companies are using this approach today....

How national security within global ecosystems offers a model for the commercial AI world

January 20, 2026 • by Faisal Hoque, Paul Scade , Pranay Sanklecha in Artificial Intelligence • 11 min read

For multinationals, especially in strategically sensitive sectors such as energy, finance, and technology, traditional defense policies offer inspiration as they develop robust AI strategies. ...

Is your AI strategy built for a world that no longer exists?

January 8, 2026 • by Mark Seall in Artificial Intelligence • 9 min read

To truly transform, organizations must overcome strategic and conceptual pitfalls. Here is why so many leaders continue to get it wrong. ...

AI for HR: Next up – performance reviews

January 5, 2026 in Artificial Intelligence • 6 min read

CHROs must lead AI adoption in HR, from performance reviews to strategy, balancing risks and rewards while enhancing organizational impact....

2026 AI trends: What leaders need to know to stay competitive

December 26, 2025 • by Mark J. Greeven, José Parra Moyano, Michael R. Wade, Amit M. Joshi, Jialu Shan, Didier Bonnet, Robert Hooijberg in Artificial Intelligence • 8 min read

Is your organization AI-ready? IMD professors and researchers predict 2026 trends in artificial intelligence. Read on and prepare to innovate – or be left behind. ...

How to get ahead in the AI cybersecurity arms race

December 9, 2025 in Artificial Intelligence • 11 min read

AI is reshaping cybersecurity, arming both hackers and defenders. Learn how to stay ahead in the fast-evolving AI cybersecurity arms race....

From low-code to vibe code: Why you may no longer need software engineers

December 1, 2025 • by Tomoko Yokoi in Artificial Intelligence • 6 min read

Vibe coding lets anyone build apps in plain English using AI, unlocking innovation and speed—but businesses must manage security, compliance, and quality risks....

Insights from the world’s most AI mature companies

November 25, 2025 • by Tomoko Yokoi, Michael R. Wade in Artificial Intelligence • 7 min read

IMD’s AI Maturity Index demonstrates how to align leadership, people, and technology for measurable business benefits and revenue growth, with examples from 10 industries....

Artificial confidence: How LLMs undermine executive thinking

November 24, 2025 in Artificial Intelligence • 5 min read

Professor Amar Bhidé challenges AI hype, arguing that LLMs flatter rather than enlighten and that executives must distinguish calculable risk from true uncertainty....

Generative Engine Optimization (GEO): The $80 billion shift that every executive should understand

November 21, 2025 • by Amit M. Joshi, José Parra Moyano, Michael R. Wade, Shih-Han Huang in Artificial Intelligence • 12 min read

As AI-driven Large Language Models reshape digital visibility, Generative Engine Optimization (GEO) emerges as a critical frontier threatening to upend the $80 billion SEO industry and demanding urgent attention from senior executives....

What AI velocity really requires from CHROs