Struggling to give feedback? Here’s how to start
For leaders, giving performance feedback can feel uncomfortable and awkward. Here are the first three prerequisites. ...
by Claudius A. Hildebrand, Robert J. Stark Published January 13, 2026 in Brain Circuits • 3 min read
Achieving results with low-hanging fruit in your first year through cost-cutting, operational efficiencies, and other initiatives is far easier than driving top-line growth initiatives.
You’ve reached the end of the launch phase and naturally want to sustain (or even accelerate) momentum. However, you need to strike a balance between control and empowering others. To achieve this, focus on structure and sustainability, and combine information with intuition in your decision-making process.
You must transition from the short, intense problem-solving of the launch period, with its frantic energy, into a steadier, more calculated rhythm of measurement, learning, and adaptation – recalibrating strategy, team, and expectations so the organization can scale sustainably.
Update the map you use to navigate the business. Whereas launch requires intuition, experimentation, and hypothesis testing, calibration demands system thinking, reliable metrics, and disciplined trade-offs.
You likely inherited or were given a strategy that worked when you started. The task now is to assess the degree of evolution needed going forward, updating the assumptions that worked in the “honeymoon” phase.
Actively engage board members on a personal level. Be transparent about problems encountered, but own the performance narrative before they do.
You must be highly sensitive not only to the demands of investors, but also to the needs of customers, employees, and external stakeholder groups.
Some early players will grow with the company, but others will not. You must calibrate roles, expectations, and talent depth. Ensure role clarity, explicit accountability, and regular review cycles to keep everyone aligned.
Calibration demands reliable feedback loops: a handful of metrics that genuinely diagnose performance rather than decorate slide decks. The goal is to build a company that learns as quickly as it grows.
Qualitative observation should complement data. Getting out onto “the shop floor” allows you to see and hear for yourself how moves are unfolding.
Achieving results with low-hanging fruit in your first year through cost-cutting, operational efficiencies, and other initiatives is far easier than driving top-line growth initiatives. Use a deliberate process of calibration to ensure momentum and translate early gains into sustainable success.
Global Board Member & Senior Advisor, Spencer Stuart
Claudius A. Hildebrand is the co-author of The Life Cycle of a CEO and a regular contributor to the Harvard Business Review. At Spencer Stuart he helps CEOs unlock their full potential and advises boards to plan for successful CEO succession. Hildebrand earned his PhD from Columbia Business School.
Executive Advisor, CEO & Board Succession, Spencer Stuart
Robert J. Stark is an adviser at the Spencer Stuart consultancy. He helps organizations achieve value-creating CEO transitions by guiding boards through the succession process and developing future CEOs to enhance their readiness for the demands of the role.
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