Latest Tomorrow's Challenges

August 2017

By Stéphane Garelli

This was the favorite piece of advice of Professor Warren Bennis, the world’s foremost expert on leadership, who encouraged leaders to create followers by entering their world. To lead a nation or a...

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August 2017

By Ralf W. Seifert with Richard Markoff.

The digitalization of supply chains is happening quickly. Much of the attention is being rightly paid to how innovations like the Cloud, software as a service or SaaS, advanced analytics and the...

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August 2017

By Howard H. Yu

No industry captain has garnered as much attention as Amazon’s chief executive Jeff Bezos. When the e-commerce giant announced the acquisition of Whole Foods, its share price shot up to a record high ...

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July 2017

By Benoit F. Leleux

In 2006, three young Austrian had a brilliant idea: a tracking system for amateur runners to record runs and improve their times. They knew that more people were taking up running. They had the...

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July 2017

By Ralf W. Seifert with Richard Markoff.

Companies are increasingly investing in their sales and operation planning (S&OP) process and tools. Gartner, an American technology research and advisory firm, considers demand planning accuracy at t...

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July 2017

By Seán Meehan with Karine Avagyan, Charlie Dawson.

Customers matter. No one would argue with that. But so do finance, people, operations, innovation and lots more. What impact do all these competing priorities have on a company’s ability to remain tru...

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June 2017

By Michael D. Watkins

Every year, thousands of managers enter new leadership positions. Their actions during the first few months on the job can determine their success or failure, yet little first-rate advice is available...

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June 2017

By Jennifer Jordan with Tim Vriend, Onne Janssen.

Rankings, that is, positions by which persons or groups are ordered according to their performance, are pervasive throughout society, including both business and sports. On many levels, rankings are...

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June 2017

By Francisco Szekely

Why does a company exist? If you’d asked executives this in the 1970s, the most common answer would have been ‘to make money’. Consumers, employees and the natural environment didn’t really figure in...

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June 2017

By Ralf W. Seifert with Richard Markoff.

The omni-channel supply chain is in our headlines and on our lips. Retailers are experimenting with different ways to meet growing consumer expectation to interact with products in different ways. The...

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Latest insights@IMD

June 2017

By Knut Haanaes, Howard H. Yu, Jennifer Jordan, Karine Avagyan with Lindsay McTeague.
Contributors: Martin Reeves, José Lopez.

In a business environment that is changing ever more quickly and becoming increasingly uncertain and complex, it has never been more important – or more difficult – to choose the right approach to...

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May 2017

By Tawfik Jelassi, Karine Avagyan with Michelle Perrinjaquet.
Contributors: Lars Häggström, Feena May.

Organizations today operate in an increasingly volatile, uncertain, complex and ambiguous environment. However, even more challenging for top management is the increasing necessity to lead in turbulen...

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May 2017

By Michael R. Wade, Andrew Tarling, Remy El Assir
Contributor: Rainer Neubauer.

In March 2017, over 90 executives attended an IMD Discovery Event to learn about the leadership knowledge, skills and behaviours required to succeed in a digitally disruptive environment. New research...

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March 2017

By Howard H. Yu, Knut Haanaes, Jayanth Narayanan, Ivy Buche with Lindsay McTeague.

Around 70 executives recently took part in a highly participative IMD Discovery Event to understand the concept of open innovation that is currently democratizing invention and product development, by...

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March 2017

By Martha L. Maznevski, Charles Dhanaraj, Anouk Lavoie Orlick with Lindsay McTeague.
Contributors: Phillipe Jost, Sebastian Pons Miquel, Ebru Katip.

Almost 100 executives attended a recent Discovery Event to find out how global organizations can create successful collaboration patterns and networks. Professors Martha Maznevski and Charles Dhanaraj...

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March 2017

By Anand Narasimhan, Stéphane J. G. Girod, Knut Haanaes, Nancy Lane with Susan Stehli.

Participants from around the world gathered at an IMD Discovery Event in September 2016 to learn how companies can bridge the capability gaps that prevent them from benefitting fully from an...

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December 2016

By Stefan Michel, Michael Sorell with Michelle Perrinjaquet.

While organizations might think they understand competitive pricing, potential sales are often lost because of price competition. The challenge that most businesses face is that they cannot afford to...

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December 2016

By Carlos A. Primo Braga, James E. Henderson, Howard H. Yu, William A. Fischer, Karine Avagyan with Susan Stehli.

In March 2016, ICRC hosted its second GPHI2 event at IMD,¦this time focused on Health in Fragile Environments. The event gathered more than 250 participants from the corporate, academic and humanitari...

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October 2016

By Michael R. Wade, Jialu Shan, Andrew Tarling
Contributors: Jeff Loucks, James Macaulay, Andy Noronha, Joel Barbier.

In May 2016, around 80 executives from 42 global organizations attended an IMD Discovery Event hosted by the Global Center for Digital Business Transformation. The aim of the event was to explore how...

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September 2016

By Michael R. Wade, Jialu Shan with Lindsay McTeague.
Contributors: Jeff Loucks, James Macaulay, Andy Noronha.

In February 2016, around 70 executives attended an IMD Discovery Event hosted by the Global Center for Digital Business Transformation. The purpose was to shed light on strategic responses to digital...

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Latest IMD Professor Reacts

June 2017

By Ralf W. Seifert with Richard Markoff.

Right after we published an article on Amazon and its grocery business, Amazon announced the acquisition of the American grocery chain Whole Foods for nearly 14 billion USD. The impact of this move on...

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June 2017

By Francisco Szekely

The US President announced on June 1st that his country will leave the Paris Accord and leave behnind an international effort of diplomacy that took 20 years to develop, and which 195 countries have...

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May 2017

By Arturo Bris

Switzerland is heavily integrated into international markets and therefore some of the biggest risks looming on the financial horizon have potential to affect the country. IMD Professor Arturo Bris...

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May 2017

By Arturo Bris

After Brexit and other recent anti-Europe sentiment rearing its head in national elections around Europe, is there reason to be optimistic about the Union? IMD Professor Arturo Bris answers looks at t...

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May 2017

By Jayanth Narayanan

Organ donation rates in some countries are much higher than in others. Neighboring countries with similar cultures can have dramatically different levels of organ donation. For example, organ donation...

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May 2017

By Jayanth Narayanan

The recent scandal involving Ravindra Gaikwad, the Indian Member of Parliament who made headlines after an alleged assault on an Air India Employee for being asked to take an economy instead of a...

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April 2017

By Francisco Szekely

Far from focusing on short-term goals and immediate growth – as many traditional car makers do – Tesla decided from the beginning to adopt a big picture approach by focusing on addressing two importan...

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April 2017

By Stefan Michel

Swiss companies, such as the soft cheese manufacturer Baer and Swiss Life, have announced that they will stop placing any advertising on Google because their ads have appeared alongside YouTube videos...

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March 2017

By Michael D. Watkins

When the going gets tough, do the not-so-tough get going? Such may be the case with Jeff Jones who, after just 6 months as President, has departed Uber.

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March 2017

By Jean-Pierre Lehmann

In sum—the consensus is that economic policies need to pursue new, more ambitious goals related not only to individual income and country productivity, but also to life satisfaction and happiness. Bei...

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Latest In the Field

June 2017

By Howard H. Yu, Thomas W. Malnight, Ivy Buche

Recruit Holdings, Japan’s largest staffing firm and a leading marketing media company had built a number of strong online portals that provided information across diverse verticals such as real estate...

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April 2017

By Shlomo Ben-Hur, Ivy Buche

Having started out as the smallest new entrant in Hong Kong’s highly competitive telecom industry, Hong Kong Broadband Network (HKBN) has become the second largest provider of residential broadband an...

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December 2016

By Robert Hooijberg, Nancy Lane

Two Dutch dairy cooperatives, each with their own operating companies, faced an increasingly competitive and uncertain European market and so they decided to merge. A new CEO was appointed to lead the...

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June 2016

By Charles Dhanaraj, Ivy Buche

Multinational companies (MNCs) need to innovate in emerging markets to capture unique opportunities. • Trying to innovate without a supportive, local ecosystem is a formidable task. • Cisco India...

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November 2015

By Wolfgang Ulaga, Athanasios Kondis

A diversified industrial manufacturer embarked on an ambitious marketing excellence initiative, driven by the HQ-based CMO. The company’s technology-focused heritage and a culture of decentralization...

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November 2015

By Wolfgang Ulaga, Athanasios Kondis

The growth focus in emerging markets is shifting from big mega cities to semi-urban and rural areas. Serving low-resource business customers in these settings is a formidable task. GE Healthcare India...

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Latest Books

July 2017

The IMD World Competitiveness Yearbook (WCY) is the leading annual report on the competitiveness of countries and has been published by IMD since 1989. It benchmarks the performance of 63 economies...

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June 2017

By Francisco Szekely with Zahir Dossa.

Many recent books make the case for businesses to become more sustainable, but few explain the specifics. In this book, Francisco Szekely and Zahir Dossa offer a pragmatic new business model for...

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October 2016

By Joachim Schwass with Anne-Catrin Glemser.

Wise Family Business aims to help families in business to identify new and better ways of achieving longevity, sustainability and performance. The book presents ground-breaking new insights and...

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July 2016

The IMD World Competitiveness Yearbook is the leading annual report on the competitiveness of nations and has been published by IMD since 1989. It benchmarks the performance of 61 countries based on...

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June 2016

By Bettina Büchel

The goal of this fieldbook is to provide you with support in executing and ensuring change around the initiative that you or your team is in charge of. Over the last couple of years of our work with...

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June 2016

By Michael R. Wade with Jeff Loucks, James Macaulay, Andy Noronha.

Digital disruption sounds like another business buzzword - until it happens to your company. Seemingly out of nowhere, startups and other tech-savvy disruptors attack. Your customers bolt for the door...

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June 2016

By Carlos Cordon with Pau Garcia-Milà, Teresa Ferreiro, Pablo Caballero.

This book presents strategies and practices to allow everyday companies to cope with the fundamentally changing landscape of business models and to take advantage of the huge business opportunities...

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June 2016

By Didier Cossin with Ong Boon Hwee.

Inspiring Stewardship helps leaders drive sustainable development and growth by balancing short- and long-term objectives amidst competing interests. By examining a range of exceptional individual and...

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April 2016

By Stéphane Garelli

Competitiveness, like social networks, sustainable development or climate change, is a topic that has captured the world. Politicians, businessmen and media constantly refer to it. What does it mean?...

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January 2016

By Georges Haour with Max Von Zedtwitz.

Indisputably, China has become the world's manufacturing powerhouse, accounting for around half of all personal computers, digital cameras and kitchen appliances. However, the country is fast...

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Latest Case Studies

IMD-7-1921

A BLANK CHECK: PLACING ECONOMIC VALUE ON PROBLEM SOLVING (MINI CASE)

By Haanaes, Knut

Topics Problem Solving; Oil; Value
Copyright ©2017
Length 2 pages

How to extract value from problem solving. Learning objective: Understanding unique problem solving.

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IMD-7-1833

DANFOSS CORE & CLEAR (A)

By Meehan, Seán

Topics Change Management; Turnaround; Leadership; Organizational Change
Copyright ©2017
Related Material Video
Length 16 pages

The case series documents the transformation of Danfoss from a debtladen fragmented industrial holding company close to bankruptcy in 2008 to a high performing, financially robust group with a clear u...

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IMD-7-1834

DANFOSS CORE & CLEAR (B)

By Meehan, Seán

Topics Change Management; Turnaround; Leadership; Organizational Change
Copyright ©2017
Related Material Video
Length 7 pages

The case series documents the transformation of Danfoss from a debtladen fragmented industrial holding company close to bankruptcy in 2008 to a high performing, financially robust group with a clear u...

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IMD-7-1835

DANFOSS CORE & CLEAR (C)

By Meehan, Seán

Topics Change Management; Turnaround; Leadership; Organizational Change
Copyright ©2017
Related Material Video
Length 6 pages

The case series documents the transformation of Danfoss from a debtladen fragmented industrial holding company close to bankruptcy in 2008 to a high performing, financially robust group with a clear u...

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IMD-7-1836

DBS TRANSFORMATION (A): BECOMING A WORLD-CLASS MULTINATIONAL BANK

By Meehan, Seán; Abraham, Pallivathukkal Cherian

Topics Digital Transformation; Customer Centricity; Innovation; Agility; Culture Change; Organizational Change; Change Management; Financial Services; Banking; Financial Technology
Copyright ©2017
Related Material Video
Length 14 pages

This case series examines the two stage transformation of DBS 2009- 2017. In both stages the bank places the customer as the centre of its thinking about how to structure, resource and play in the mar...

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IMD-7-1837

DBS TRANSFORMATION (B): GOING DIGITAL AND CREATING A 22,000 PERSON START-UP

By Meehan, Seán; Abraham, Pallivathukkal Cherian

Topics Digital Transformation; Customer Centricity; Innovation; Agility; Culture Change; Organizational Change; Change Management; Financial Services; Banking; Financial Technology
Copyright ©2017
Related Material Video
Length 12 pages

This case series examines the two stage transformation of DBS 2009- 2017. In both stages the bank places the customer as the centre of its thinking about how to structure, resource and play in the mar...

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IMD-7-1913

DBS TRANSFORMATION (C): THE WORLD’S BEST DIGITAL BANK

By Meehan, Seán; Abraham, Pallivathukkal Cherian

Topics Digital Transformation; Customer Centricity; Innovation; Agility; Culture Change; Organizational Change; Change Management; Financial Services; Banking; Financial Technology
Copyright ©2017
Related Material Video
Length 4 pages

This case series examines the two stage transformation of DBS 2009- 2017. In both stages the bank places the customer as the centre of its thinking about how to structure, resource and play in the mar...

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IMD-7-1919

HOLLYWOOD: FAST AND FURIOUS(LY) IN SEQUEL MODE? (MINI CASE)

By Haanaes, Knut; Sorell, Michael

Topics Exploration vs. Exploitation
Copyright ©2017
Length 1 pages

Hollywood is rapidly churning out film sequels – often with great success, as more and more films surpass the magic barrier of $1 billion in worldwide box office receipts. But is this exploitation str...

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IMD-7-1920

RETHINKING THE SMARTPHONE SUPPLY CHAIN: OPPO/VIVO’S BIG BET

By Seifert, Ralf W.; Zheng, Jian; Chen, Bryant; Yuan, Zhe

Topics Operations; Supply Chain; Go-to-market Strategy; Mobile Phone
Copyright ©2017
Length 10 pages

In this industry note, we explore recent changes in the smartphone market in China, which accounted for roughly one-third of worldwide mobile sales in 2016. International smartphone brands such as App...

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IMD-7-1771

ROTOPLAS: THE INITIAL PUBLIC OFFERING

By Fernandes, Nuno; Kubo, Kenichiro; Baena, Sandra

Topics Finance; Strategy; Equity; Initial Public Offering
Copyright ©2017
Length 8 pages

The limited availability and access to water in Latin America together with the public policy makers’ focus on delivering quality water to more citizens were expected to translate into a continuing an...

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Latest Perspectives for Managers

August 2017

By Shlomo Ben-Hur, David Ringwood

Millennials, aka Generation Y, are the fastest-growing organizational population globally. Born in the early 1980s to early 1990s, Millennials have lived through an era of phenomenal technological...

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June 2017

By Denise H. Kenyon-Rouvinez

The world over, the vast majority of very long-lasting firms are family owned and family run. What made them highly successful when so many businesses around them failed? These families have much to...

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May 2016

By Shlomo Ben-Hur, Nik Kinley

Though it is hardly ever listed in job descriptions, changing employees’ behavior is an important part of any manager’s work. Whether it is helping people to develop and improve at what they do or...

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November 2015

By Balaji S. Chakravarthy, David Yau

The Boston Consulting Group (BCG) announces each year a list of 100 companies that it believes are global contenders to watch. Not surprisingly, nearly a third of these companies are from China. We we...

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November 2014

By Howard H. Yu

To many observers, the growth of the mobile phone market in China is staggering. According to the research firm Canalys, during the first quarter of 2012 sales of smartphones in China saw a...

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October 2014

By Daina Mazutis, Christopher Zintel

In order to tackle the enormous social, economic and environmental isses on the horizon, we can no longer afford to continue with “business as usual” – we are already using 50% more resources than the...

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May 2014

By Michael R. Wade

Like a house at the end of a long winter, most enterprises are full of clutter. While domestic mess may include outgrown clothing, broken sports equipment, and general dust and dirt, organizational...

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April 2014

By Donald A. Marchand, Michael R. Wade

Digital business transformation (DBT) is happening on a scale and at a speed that managers find both threatening and promising. The benefits of DBT are tremendous, but they are unevenly distributed. I...

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June 2013

By Bettina Büchel, Michael R. Wade

Many large organizationsare faced with a central dilemma: How to balance local flexibility and global efficiency. The five guidelines below appear to be associated with the successful organizational...

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May 2013

By Michael Yaziji

“If I hear the call to ‘innovate’ one more time...” “Innovate! Innovate! Innovate!” It’s become a numbing mantra. Your company strives to innovate and differentiate, but do you have a sneaking suspici...

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Latest Working Papers

January 2016

By Carlos Cordon, Teresa Ferreiro

How can a company overcome a 90% drop in revenues? By using big data. But how? Where should it start? This is the situation that major Dutch healthcare company Mediq faced in 2012. It used to be just ...

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January 2016

By Carlos Cordon, Teresa Ferreiro, Pablo Caballero

The value chain encompasses all the activities involved in delivering a product or service to customers. In the pharmaceutical industry, for example, that includes everything from raw materials...

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May 2015

By Carlos Cordero, Jeanny Wildi

The aim of the paper is to create awareness about the demands and challenges of digital learning, to present clear and informed opinions on the issues associated with this type of learning, and finall...

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April 2015

By Charles Dhanaraj, Rishikesha Krishnan, Srivardhini Jha

We investigate the growing number of R&D centers of multinational enterprises (MNEs) in emerging markets. We use in-depth case studies of India-based R&D units of nine European MNEs. We build on two...

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November 2014

By Carlos A. Primo Braga, Athanasios Kondis

It has become a cliché to say that the WTO is at a crossroads. After twelve years of negotiations on the so-called Doha Development Agenda (DDA), it appeared there was no end in sight by 2013....

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November 2014

By Carlos A. Primo Braga

The Doha Development Agenda (DDA) negotiations “commemorated” their twelfth anniversary in November 2013. Policymakers in industrialized nations seem to be both distracted (by the effects of the...

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October 2014

By Jean-Pierre Lehmann, Carlos A. Primo Braga

It is impossible to tell how historians fifty years from now will judge this first decade-and-a-half of the 21st century. Three things, however, are reasonably certain. They will note it was a period ...

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January 2014

By Francisco Szekely with Joana M. Comas Marti.

In an attempt to manage their suppliers’ social and environmental performance, companies have developed a whole plethora of tools to ensure sustainability compliance. This has resulted in confused...

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April 2013

By Benoit F. Leleux, , Jim Pulcrano with Carsten Laue.

Innovation is essential to biomedical ventures, but finding the necessary financing can be difficult for small and/or early-stage firms. For this study, 73 Swiss biomedical companies provided data on...

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