Innovation

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Leading systems change is tough. We asked the experts how to get it right

October 16, 2023 • by Amanda Williams, Knut Haanaes in Innovation • 10 min read

Today’s urgent sustainability challenges need more than the efforts of individual companies. Systems-change leaders offer guidance on how organizations can collaborate across sectors and supply chains to keep within planetary boundaries....

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How Coca-Cola refreshed itself in the face of changing tastes

October 6, 2023 • by Howard H. Yu in Innovation • 7 min read

Unpredictability in the marketplace can quickly burst the bubble of any company not agile enough to adapt to change.Here are lessons from the soda pop giant’s successful mission to update and diversify...

How organizations navigate AI ethics

October 5, 2023 • by Tomoko Yokoi, Michael R. Wade in Innovation • 7 min read

While many organizations commit publicly to responsible AI principles, a gap often exists when they put those principles into practice....

The 7 foundations of successful AI implementation

September 28, 2023 • by Michael D. Watkins, Ralf Weissbeck in Innovation • 8 min read

Artificial intelligence is creating unprecedented opportunities and challenges for every CEO. While understanding the potential of these advanced technologies is essential, it’s not sufficient....

Planning as a Service: short-term gimmick or emerging strategy?

September 25, 2023 • by Ralf W. Seifert, Richard Markoff in Innovation • 8 min read

At a supply chain software vendor event this summer in the United States, the CSCO of a major fast-moving consumer goods company declared, almost as an aside, that his company was in...

Learning to love data and analytics in HR

September 13, 2023 • by Amit M. Joshi in Innovation • 6 min read

As HR leaders overcome their timidity regarding data analytics tools, there will be huge benefits for those who accelerate adoption, argues IMD’s Amit Joshi...

Reimagining the workplace

September 11, 2023 • by Johan Bjuregård, Peter Ingman in Innovation • 6 min read

Intriguing innovation has opened up a “third space” to combine the advantages of the office and homeworking environments, suggest Johan Bjuregård and Peter Ingman, Co-Founders of Flowpass....

In search of a bag with a tag – and more

September 5, 2023 • by Frédéric Dalsace in Innovation • 7 min read

Frédéric Dalsace of IMD explains how to reassess your products and services in terms of their “action generators” – the extent to which they convince the customer to buy....

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Nuclear power: How we learned to stop loving the atom

August 31, 2023 • by Michael R. Wade, Amit M. Joshi in Innovation • 2 min read • Podcast available

Mike & Amit discuss the ups and downs of radioactive fuel, and why the promise of nuclear fusion powering each and every home has not come to pass...

NPS: A (somewhat) useful metric, not a magic wand

August 28, 2023 • by Frédéric Dalsace in Innovation • 7 min read

Net promoter score has been heralded as one of the most useful metrics available to businesses today – but companies need to understand its limitations and avoid misusing it, warns Frédéric Dalsace,...

Potong: Rethinking legacy in a family business