The coaching journey
Anne initially expressed surprise at some of the feedback from her colleagues. While she understands the need to broaden her leadership aptitudes, she is dismayed that her ability to focus deeply on the needs of her unit is not as valued as it was in her previous role. Talking to the coach, Anne makes two discoveries. First, the culture in her new organization is very different: where long-term thinking, intellectual capacity, and specialization were highly valued at the consultancy, her new employers expect her to be more proactive about immediate business and growth objectives. Then there’s the question of style.
At the level of CFO, her employers expect her to be more direct and forthright with recommendations that touch the whole organization and not to wait for guidance and information from her peers or superiors. Anne has not adapted to this way of doing business.
The coach suggests that to attenuate this gap, Anne tries reframing her role. She is encouraged to think back to her consulting days and look at her organization and its stakeholders as clients again: to come into meetings with the board and other unit managers and proactively present ideas and recommendations. Anne readily agrees, but there is a problem.
Because Anne finds it hard to delegate to her team, she has so much on her desk that she will struggle to find time to prepare. She must learn to hand over work to her team and have them deliver the data she will need in meetings. Delegating is new to Anne, and she’s unsure where to begin.
Anne’s coach helps her to understand that her team needs to be empowered; letting them step up and take on the responsibility is about giving them the autonomy and trust they need to thrive in their roles. This is a breakthrough moment for Anne. She is able to reframe her relationship with her organization and her direct reports in ways that feel positive and achievable.