Leaders should also develop tools to help others build resilience and cope with trauma, not least because leaders play a crucial role in fostering a work environment that promotes the well-being and mental health of their team members.
Tools for leaders supporting others
Active listening
Leaders can support individuals going through trauma by actively listening to their stories. This validates experiences, communicates empathy, and fosters a shared understanding.
Avoiding empty platitudes
Leaders should refrain from offering clichĂŠd expressions like, âEverything happens for a reason,â or, âI understand.â Such platitudes may inadvertently downplay the severity of the individualâs experience, undermining their healing process. When you feel that the person might be ready, ask questions like, âIf you were to imagine how you could grow from what happened, what would you say?â
Avoid saying that trauma is a good thing
Leaders should never suggest that the trauma itself was good or a âblessing in disguiseâ. Doing so may invalidate the personâs current pain and overlook the profound impact of traumatic experiences on mental, emotional, and physical well-being. Wait for the person to mention the growth that came out of the challenges and only then encourage and reflect with them.
Key takeaways
Ultimately, resilience is not a solitary journey; it involves growing and learning from experiences with others. It embraces vulnerability and imperfection, bouncing forward â not back! â and in new directions over time. The key lies in recognizing that resilience is about continuous adaptation, learning, and evolving â a dynamic process rather than a static state. By debunking myths and embracing these tools, individuals can foster resilience for personal growth and effective leadership during turbulent times.