Stop and think: How to lead decisively when time feels scarce
Leaders must make more time for thinking, so they can act with clarity under pressure, say Timothy Quigley and Nele Dael....
by Stefan Michel Published July 9, 2026 in Strategy • 1 min read
In this case study, we meet Anika, a CEO facing a familiar leadership dilemma: what to do with a high-performing ‘rainmaker’ whose behavior is damaging the workplace culture. Rajiv brings in revenue, but he also bends the rules, strains the atmosphere, and makes it difficult for new clients to work with him. Now Anika must decide how to protect a collaborative culture without losing the business Rajiv brings in.
Gemini AI was used for case ideation and editing, but not for writing. The author assumes responsibility for all content. The names of all protagonists and the company name have been disguised.
Professor of Management, Dean of Faculty and Research
Professor Stefan Michel‘s primary research interests are AI’s impact on strategy, pricing, and customer-centricity. He has written 13 books, numerous award-winning articles and ranks among the top 40 bestselling case study authors worldwide by The Case Centre. He is currently Dean of Faculty and Research at IMD. He co-directs the Breakthrough Forum for Senior Executives and is also Program Director for two IMD programs: the 10-day Breakthrough Program for Senior Executives (BPSE), guiding leaders in defining their next breakthrough; and Strategic Thinking, an 8-week online program with 1-1 coaching, helping professionals become better strategists while working on a concrete strategic initiative for their organizations.
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