The CHRO six-pack for AI implementations
CHROs, assemble: six practical moves to master honest AI adoption, win staff buy-in, and keep transparency, upskilling, and safety at heart....
by Misiek Piskorski Published November 3, 2026 in Brain Circuits • 3 min read
In the age of generative AI, unstructured knowledge is the most strategically valuable your organization possesses. Through retrieval-augmented generation (RAG), you can build AI systems that draw on your full accumulated knowledge when answering questions, drafting documents, or supporting decisions. Â
The companies that build a corpus of knowledge well have AI systems that are genuinely differentiated – not because they use a different model, but because their AI draws on a proprietary body of knowledge that no one else possesses. Â
Building AI purely on your own data is not enough. The most interesting AI applications emerge at the intersection of internal and external data. Â
The real frontier is data collaboration. Data “clean rooms” allow you to combine and analyze your data with two or more other organizations without any party seeing the others’ raw data. You can now train AI models without privacy exposure and simulate scenarios you have never encountered. Â
The old approach was top-down: establish standards, create a chief data officer role, hope people comply. The agent-driven approach flips this: you deploy agents that enforce standards automatically, in real time, without slowing anyone down. Â
The new generation of AI-powered tools can detect duplicates, identify anomalies, standardize formats, and flag inconsistencies across massive datasets. Â
The richer and more integrated the data core, the more accurate and actionable these outputs become.
These three moves build a single asset: your strategic-data core. This captures what the organization knows. The pipeline enriches it with what it lacks. The agents keep it clean, integrated, and current. Together, they create a unified, continuously maintained body of data that is proprietary, defensible, and ready for AI to use: a deliberate, curated, organization-wide asset that compounds in value over time. But the core is the foundation, not the end. Â
The strategic-data core exists to feed models. Models exist to do two things: predict what will happen and prescribe what to do about it. A predictive model forecasts which customers will churn, which supply routes will face disruption, or which loan applicants carry hidden risk. A prescriptive model goes further: it recommends a specific retention offer, reroutes shipments before disruption hits, or suggests adjusted loan terms that balance risk and revenue. The richer and more integrated the data core, the more accurate and actionable these outputs become. But deployment is not the final step: it is where the most important data starts to be generated. Â
Here is the part that almost every organization gets wrong. They deploy a model, measure its aggregate performance, and move on. They forget to capture the most valuable data the organization will ever produce: the instances where the model was wrong and why.Â
Model error data is the fuel of the flywheel. Systematically capturing it can feed corrections back into the model. Each cycle of prediction, error capture, and retraining makes the model more accurate. Â
Model error data is the fuel for your business’s flywheel. Without it, your AI stays static. With it, your AI improves every time it runs, widening the gap with your competitors.Â
Professor of Digital Strategy, Analytics and Innovation
Mikołaj Jan Piskorski, who often goes by the name Misiek, is a Professor of Digital Strategy, Analytics and Innovation. Professor Piskorski is an expert on digital strategy, platform strategy, and the process of digital business transformation. He is Co-Director of the AI Strategy and Implementation program.
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