
How to identify when you have morale problems
No leader wants their team to suffer from bad morale, but sometimes problems can be hard to see from the C-suite. It pays to understand signs that your team leaders may need...
by Sameh Abadir Published 22 November 2021 in Brain circuits • 2 min read
An entire sector of the self-help industry has grown out of teaching people the power of positive thinking and optimism. And while this is extremely helpful to an individual’s wellbeing, for businesses navigating through times of crisis it can in fact be damaging.
The Stockdale paradox
James Stockdale was an American admiral whose plane was shot down on 9 September 1965. He was captured and spent the next eight years in the infamous “Hanoi Hilton”, a brutal prison for captured soldiers. After he was released, he returned to the United States and did speaking tours, Where I had the opportunity to ask him about his survival. He credits his survival with staying hopeful that he would someday be released, but also being extremely pragmatic about his situation on any given day.
According to Stockdale, the soldiers who did not survive were the ones who were extreme optimists. Their problem was they kept their belief and hope alive that they would be released by the next Christmas, or Easter, only to be disappointed. They ended up dying of a broken heart. The ones who survived were able to deal level-headedly with the situation they had on any given day, and that helped carry them through.
Navigating a crisis
Managing a business during a time of crisis requires managing both the short term and the long term. For long-term goals it is necessary to have hope – optimism is a key ingredient in long-term success. But you must also be extremely conscious of the details that surround your situation in the short term. This requires leaders to be pragmatic and level-headed, acknowledging the immediate problems and dealing with them directly.
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Professor of Leadership and Negotiation at IMD
Sameh Abadir is Professor of Leadership and Negotiation at IMD. He advises companies on negotiations and runs negotiation workshops in English, French and Arabic. He has recently directed custom programs for Emirates Nuclear Energy Corporation, JerĂłnimo Martins, ArcelorMittal, and Merck, and he is Director of IMD’s Crisis Management online program. He was Co-Director of IMD’s signature program Orchestrating Winning Performance (OWP) and Co-Director of IMD’s Negotiating for Value Creation (NVC) open programs.
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