Unpacking the digital transformation at IKEA
In an I by IMD interview, Barbara Martin Coppola, Chief Digital Officer of IKEA Retail (Ingka Group) explains how she is helping to take the company, famous for its out-of-town stores and...

April 15, 2026 • by I by IMD in Digital transformation • 4 min read
How CFOs can lead digital transformation by focusing investments, aligning strategy with execution, and embracing agile planning to drive resilience and growth....
Continue readingFebruary 15, 2022 • by Didier Bonnet, Michael R. Wade in Digital transformation • 8 min read
In an I by IMD interview, Barbara Martin Coppola, Chief Digital Officer of IKEA Retail (Ingka Group) explains how she is helping to take the company, famous for its out-of-town stores and...
February 10, 2022 • by Richard Roi in Digital transformation • 8 min read
Konica Minolta is known as a printer company, but a dual transformation is underway. Sam Errigo, Chief Operating Officer at Konica Minolta Business Solutions in the US, talks to Ric Roi about...
January 28, 2022 • by Didier Bonnet in Digital transformation • 2 min read
Most companies undergoing digital transformation want to improve their customers' experience, but data shows they aren't succeeding. Why?...
January 20, 2022 • by Bettina Büchel in Digital transformation • 4 min read
It is a good time to consider whether you should be looking at automation to fill some of your staffing gaps. But it’s important to consider the full implications of automating any...
September 27, 2021 • by Shlomo Ben-Hur in Digital transformation • 2 min read
Is your L&D team playing catch up to get in stride with the latest disruptions in your industry? Are they not even aware they need to catch up? It's important to make...
September 16, 2021 • by Michael R. Wade, Didier Bonnet in Digital transformation • 3 min read
Choosing a digital governance model is a critical part of a digital transformation strategy. Research has indicated that governance is a key driver of financial performance for businesses that have undergone successful...
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