Empathetic assertiveness: piloting tough negotiationsÂ
Negotiating in conflict zones or during a hostage crisis demands skill, courage, and emotional intelligence, all of which can transfer to the business world....
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Fiorella Erni
Fiorella Erni is a professional negotiator at Negotiated Resolutions and the Founder & CEO of Cheetah Stories, a conscious luxury high heel brand. She started her career as a humanitarian negotiator, then became Head of Operations at the Centre of Competence on Humanitarian Negotiation and now negotiates corporate deals and extortion cases. She believes in Standing Tall and shares weekly negotiation strategies via the Cheetah Stories blog.
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How to handle a power imbalance in negotiationsÂ
Negotiation is hard at the best of times, especially when your counterpart may question your legitimacy. Negotiation experts Fiorella Erni and Francesca Giulia Mereu share three key pieces of advice on navigating...