Empathetic assertiveness: piloting tough negotiationsÂ
Negotiating in conflict zones or during a hostage crisis demands skill, courage, and emotional intelligence, all of which can transfer to the business world....
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Kirk Kinnell is the founder and CEO of Negotiated Resolution, and a former senior police officer with over 30 years of experience in high-stakes negotiation and law enforcement. He was the Head of Hostage Negotiation and Armed Policing for Police Scotland.
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