AI and the COO: Operational excellence in the AI era
Artificial intelligence is reshaping the COO role from operational executor to architect of predictive, intelligent, and resilient enterprise systems....
Author
Carlos Cordon
Carlos Cordon is a Professor of Strategy and Supply Chain Management. Professor Cordon’s areas of interest are digital value chains, supply and demand chain management, digital lean, and process management. At IMD, he is Director of the Strategies for Supply Chain Digitalization program.
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