How purpose powers growth

In 2021, IHCL CEO Puneet Chhatwal faced a new challenge: embedding sustainability into a rapidly growing hospitality empire. After leading IHCL from losses to profitability and expanding with over 100 hotels, rising ESG demands prompted the launch of Paathya, a bold framework aiming to eliminate single-use plastics, adopt renewable energy, and certify all hotels by 2030. But integrating sustainability meant reshaping operations, culture, and leadership. With plans to reach 300 hotels under an asset-light model, IHCL must now balance scale with purpose. Can Paathya remain the company’s compass in a shifting global landscape?