The payment processing industry in Europe had operated in largely the same way for decades. A standard system of financial processing and clearing ensured a steady profit pool for most of the players. However, the payments system in Europe was facing threats on a series of fronts, including changing regulation that shifted power away from some incumbents, lower prices, new competitors, and more demanding customers. One of the region’s large players, Swiss-based SIX Payment Services, needed to decide how to respond to these threats.
SIX Payment Services (A): Disruptive innovation in the European payments industry?
Summary
The payment processing industry in Europe had operated in largely the same way for decades. A standard system of financial processing and clearing ...
Reference
IMD-7-1543
Copyright
©2014
Copyright owner
IMD Copyright
Organization
Six Payment Services
Industry
Finance and Insurance, Financial Services
Available Languages
English
Contact
Research Information & Knowledge Hub for additional information on IMD publications
SIX Payment Services (B): A response to disruptive threats
Summary
The case explores the response that Swiss-based SIX Payment Services decided to make in the face of disruptive threats to the European payments ind...
Reference
IMD-7-1544
Copyright
©2014
Copyright owner
IMD Copyright
Organization
Six Payment Services
Industry
Finance and Insurance, Financial Services
Available Languages
English
Contact
Research Information & Knowledge Hub for additional information on IMD publications