Professor Jean-François Manzoni
IMD President and Nestlé Chaired Professor
IMD President and Nestlé Chaired Professor
Jean-François Manzoni is the President (Dean) of IMD (the International Institute for Management Development, in Lausanne, Switzerland), where he also serves as the Nestlé Chaired Professor.
Professor Manzoni’s research, teaching, and consulting activities are focused on leadership, the development of high-performance organizations and corporate governance.
At the organisational level, he studies the content of change (including the use of levers such as strategy, structure and systems), the management of the change process and the role of leaders therein. His work in this area has appeared in several books, articles and over 30 cases, four of which received Case of the Year Awards from the European Foundation for Management Development or the European Case Clearing House. He also acted as content expert in the development of a ground-breaking computer-based change management simulation, the Change Pro Simulation®.
At the individual level, Professor Manzoni studies how leaders can create a high-performance work environment and what they can do to modify their leadership style in that direction. This stream of research has led to several articles and a book entitled The Set-Up to Fail Syndrome: How good managers cause great people to fail (Harvard Business School Press, with Jean-Louis Barsoux). This book, which built on Manzoni’s and Barsoux’s initial Harvard Business Review article introducing the term “set-up-to-fail syndrome”, received two Book of the Year awards and is being discussed in undergraduate, MBA and executive development programs all over the world.
On the corporate governance side, Professor Manzoni focuses on interpersonal dynamics within the Boardroom and between management and the Board. Ongoing research examining the impact of interpersonal dynamics on increasingly diverse Boards of Directors received the 2011 Research Award on Leadership & Corporate Governance from the Association of Executive Search Consultants. A Fellow of the Singapore Institute of Directors, Professor Manzoni served for two years on the Board of Singapore’s Civil Service College (2015-2017). He is currently serving on the Board of the Association to Advance Collegiate Schools of Business (AACSB International), the world’s largest business education alliance.
A citizen of Canada and France, Professor Manzoni received his Doctorate from Harvard Business School. He had earlier graduated from l’Ecole des Hautes Etudes Commerciales de Montréal and worked with Ernst and Young in Montreal before receiving an MBA from McGill University.
Prior to re-joining IMD in 2016, he spent 5 years on INSEAD’s Singapore campus where from 2011 to 2013 he directed the Global Leadership Centre supporting the school’s leadership-related coaching, teaching and research activities throughout the world.
Prior to that, Professor Manzoni had spent seven years at IMD (2004-2010), where he served as Professor of Leadership and Organisational Development and directed, among other programmes, IMD’s Breakthrough Program for Senior Executives. He had earlier spent twelve years on the faculty of INSEAD (Fontainebleau), where he founded and directed the PwC Research Initiative on High Performance Organizations.
The recipient of several awards for excellence in teaching, Professor Manzoni is a frequent keynote speaker. He also performed consulting, top management team support and leadership development work for several international organisations, which has led him to work in more than thirty countries over the years.
He is a member of several International Advisory Panels, including the Human Capital Leadership Institute, Digital Switzerland, Singapore’s Public Service Division and the Russian Presidential Academy of National Economy and Public Administration (RANEPA).
Jean-François Manzoni, Albert A. Angehrn (2015) “Understanding Organizational Dynamics of IT-Enabled Change: A Multimedia Simulation Approach,” Journal of Management Information Systems. 14:3, 109-140.
Jean-François Manzoni, Jean-Louis Barsoux (1998) “The set-up-to-fail syndrome,” Harvard Business Review,76(2):101-113.
Jean-François Manzoni (2002) “A better way to deliver bad news,” Harvard Business Review. Vol. 80 No. 9, (2002), pp. 114‐9.