The youth backlash: Can business afford to ignore it?
Young people are losing faith in the future. IMD's Vanina Farber explains why business leaders must rethink their role – and act before it's too late....
Management Cast
Business
The origins of customer-centricity with Seán Meehan
March 31, 2022 in Management Cast • 
Podcast available
Professor Sean Meehan, the Dean of Faculty at IMD, discusses what makes a customer focussed company...
Spotify Apple GoogleSome companies are great for customers. Not only do they care, but they change whole markets to work better for the people they serve. Join Seán Meehan, Dean of Faculty and Professor of Marketing and Strategy, as he explores what it takes to be truly customer-centric.
As the author of two books on how to win and keep customers, Meehan’s work explores how businesses that prioritize customers’ interests ahead of those of all other stakeholders perform better for all stakeholders.
In the inaugural episode of ManagementCast, Meehan discusses the origins of customer centricity, and what it could mean for your company.
Listen to our new series
AI is everywhere – where are the profits?
Companies are spending billions on artificial intelligence. But are they making any money from it? IMD's Karl Schmedders on hidden costs, vibe coding and how companies can turn AI into business value....
The business case for living longer
Living longer is changing business. Carlos Cordon, Professor of Strategy and Supply Chain Management at IMD, explores longevity, retirement, workforce health – and what leaders need to rethink....
IEA chief Fatih Birol on how to navigate the age of electricity
IEA chief Fatih Birol on the age of electricity, Europe’s strategic energy mistakes, the Hormuz shock – and why trust is now an energy asset....