How to make the workplace inclusive for all
Alexander Fleischmann discusses what drew him to researching LGBTQ+ issues, what's changed in the last two decades, and what still needs to change in the workplaces of tomorrow. ...
Management Cast
Business
The origins of customer-centricity with Seán Meehan
Professor Sean Meehan, the Dean of Faculty at IMD, discusses what makes a customer focussed company...
Spotify Apple GoogleSome companies are great for customers. Not only do they care, but they change whole markets to work better for the people they serve. Join Seán Meehan, Dean of Faculty and Professor of Marketing and Strategy, as he explores what it takes to be truly customer-centric.
As the author of two books on how to win and keep customers, Meehan’s work explores how businesses that prioritize customers’ interests ahead of those of all other stakeholders perform better for all stakeholders.
In the inaugural episode of ManagementCast, Meehan discusses the origins of customer centricity, and what it could mean for your company.
Listen to our new series
Autonomous Vehicles: The bumpy road to self-driving cars
Professor Mike Wade explains why we're in an "autonomous driving winter", and AI authority Amit Joshi, tells us why the last stage of self-driving development will require a lot more investment...
Moore’s Law: Is the search for more processing power holding back tech?
Michael Wade & Amit Joshi discuss the legacy of Moore's Law, the future of processing power, and the chicken-and-egg question of tech...
The Interview, with Rio Tinto’s Isabelle Deschamps
In conversation with David Bach, IMD's Professor of Strategy and Political Economy, Isabelle Deschamps talks about ethics, leadership, and getting ahead of the curve....
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