25 May 2023 in Library
In the quest for efficiency many organizations have forgotten the human side of customer service, says John Sills, author of The Human Experience. If in doubt, be human...
Fostering curiosity and considering people’s lived experience can increase well-being, motivation, and productivity in the workplace....
7 April 2023 in Library
IMD professors recommend titles to help you to reduce stress, think clearly, and make effective decisions. There’s even a note of praise for the ‘unsung heroes’ of government. ...
Traditional manufacturing and service companies need to leverage the new and explosive power of data and digital ecosystems to be competitive in the future, says IMD Professor of Strategy and Digital Transformation...
The shift to virtual meetings over the past two years has made effective teamworking more challenging, but there are ways of using technology more effectively, according to authors Mike Brent and Nigel...
The next generation of business leaders can play a vital role in speeding up progress on sustainability, according to leadership expert Clarke Murphy. ...
To be an agile leader, you must foster your emotional intelligence. While many executives find it frightening to allow themselves to be emotional in a professional setting, it’s required to have the...
In Solvable, Arnaud Chevallier and Albrecht Enders have developed a three-step process for complex problem solving: frame, explore and decide....
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