How to create a culture of belonging in the workplace
Fostering curiosity and considering people’s lived experience can increase well-being, motivation, and productivity in the workplace....
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How to make life better for customers and create a more successful organization
25 May 2023 in Library • 7 min read
In the quest for efficiency many organizations have forgotten the human side of customer service, says John Sills, author of The Human Experience. If in doubt, be human...
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Geographical location – or helping to create it – dictates companies’ success
To boost company performance, executives must support the competitiveness of their countries and embrace public-private collaboration to help articulate and implement national strategy, say IMD Professors Arturo Bris and Phil Rosenzweig....
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